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Medical Records Patient Care

Arlington, VA
May 14, 2024

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Christy Wall

Arlington VA, *****



Possess 20+ years of direct patient care/front office administrative experience in the healthcare industry. I am a certified phlebotomy/IV therapy technician with several successful venipunctures completed in an outpatient setting.


● Straight needle, butterfly needle and IV


● Blood Culture collections

● Capillary sticks

● Medical record scanning and management

● Medical billing

● Electronic Medical Records Experience

● EKG certified

● Appointment scheduling experience


Certificate, Northern Virginia Phlebotomy & IV Therapy Technician Training August 2018 Northern Virginia Community College, Certified Clinical Medical Assist November 2014 EXPERIENCE

Dr. Brendon Bernhart, DDS 2016 – 2020

● Organized sterile trays and assist in dental procedures

● Answer calls from insurance companies and members checking status of medical records request

● Data Entry, prepare courier shipments, prepare Excel spreadsheets Inova Fair Oaks Hospital, Fairfax, VA, Patient Safety Associate 2015 - 2016

● Greeted and escorted patients requiring medical attention to exam room

● Monitored patients, to include suicide watch, to ensure safety and security

● Help train new PSA’s during their orientations and shadowing experience Calverton Dental Care, Beltsville, MD Front Desk Rep 2013 – 2014

● Check-in/out patients, prepare and organize charts for new patients

● Contacted insurance carriers regarding claims

● Submitted appeals and sent medical records to insurance companies Solomon Eye Physicians and Surgeons, MD Patient Coordinator 2011 - 2013

● Released medical records to patients, medical offices, insurance companies

● Inspected and verified all required documents are included prior to releasing records

● Scanned medical records from paper files or exported from EMR Private Household, VA, Caregiver 2010 – 2011

● Administered wound care, tube feeding, medication, exercise and hygiene care

● Organized patient scheduling and transportation to medical appointments Dr. Jan Fruiterman, VA, Medical Assistant 1995 - 2009

● Organized sterile trays in office procedures

● Prepared clinical and surgical specimens for the lab

● Navigate Inova’s Healthstream system to access payroll records CERTIFICATIONS:

Certified clinical medical assistant:

Medical CPR certified and HIPPA compliant (December 2014) Hazard Communication Standards (New OSHA Requirements) Infection Prevention and Control, Equal Access for Disability and Special Needs Patients, Nonviolent Crisis Intervention and Ebola the Basics (April 2015) SkillSource Center ACT WorkKeys Certified (September 2014)

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