General Manager Accounts Payable
Resume:
Gina Ardoin
ad5phm@r.postjobfree.com
Summary of Qualifications: Fifteen years of Hospitality, seven years General Management, Hotel Acquisitions, Task Force, selling hotels, managed seven properties when Regional Director was out, Hotel Group Sales, SMERF, & NRFP’s, Property Management, Aviation, Import/Export. Recognized for delivering quality service while exceeding guest expectations & driving optimum revenue.
WORK EXPERIENCE
Fuqua Business Park – Property Manager November 2023 – Present Louis Macey Investments
Assistant Manager/Leasing Agent – Lafayette Properties January 2018 – November 2023
• Lease apartments to tenants.
• Give potential tenants tours of the property.
• Collect rent.
• Put rental brochures together.
• Leasing agreements.
• Enter client’s information in Yardi.
• Evictions.
• Budgets.
• Payroll
General Manager/Director of Sales November 2016- November 2023 LaQuinta (1 years, Holiday Inn Express 1 year, Marriott 4 years)
• Day-to-day operations of hotel.
• Order all hotel supplies.
• Invoices.
• Sales.
• Schedules.
• Payroll, Human Resources, Yearly Budgets/Forecasts, Accounts Payable & Receivables.
• Medallia Scores Daily.
• Sales quotes & contracts. SMERF, Transient, Intransient, LNR’s, Weddings, Ball Teams, Family Reunions.
• Meeting room set-up. Meet & greet groups upon arrival to ensure meeting space & room assignments are correct.
• Daily sales calls to existing & potential businesses. Stay in constant communication with businesses/groups.
• Weekly sales reports.
• Sales contracts & quotes.
• Update Delphi & STSR daily.
• Research PMS Systems for groups or companies that could be potential repeat business.
• Parking lot drive arounds.
• Chamber of Commerce meetings.
• Meet with CVB for potential business.
• Target local businesses.
• Managers receptions.
General Manager/Task Force November 2018 – July 2020
• Hotel acquisitions, renovations, opening & closing hotels.
• Ensure guests had an excellent comfortable experience during lodging. Inspect rooms.
• Staff schedules, vacation & PTO requests. Bi-weekly payroll.
• Processed approximately 150 invoices a month. Respond to guests reviews within 48 hours.
• P&L, Yearly Budgets, Forecasts.
• Monthly staff meetings to encourage, motivate & celebrate employees.
• Ordered supplies. Daily shift reports.
• Group bookings & contracts.
• Developed training manual.
• Online/daily reservations & cancellations.
• Assisted with payroll.
• Greeted & welcomed guests.
• Reviewed accounts & charges with guests during checkout. Resolved service-related items in a timely manner.
• Kept team members informed of changes in hotel products, services, pricing & policies. Called hotels in the area for daily occupancy and rates.
• Renovations, open, close, buy and sale hotels.
Front Desk/Operations Manager – America’s Best December 2015 – November 2016
• Check guest in/out.
• Answer the phones.
• Daily reports & check lists.
• Reservations
• Chargebacks
• Schedules
• Train staff
• Assist General Manager with sales.
Executive Assistant to Owner & CEO January 2008 – December 2015 Wing Aviation (Company Closed)
• Managed owner & VP calendars.
• Paid company & personal bills for owner.
• Planned yearly golf tournament & super bowl party. Contacted vendors for yearly scholarships for aviation.
• Accounts Payable & Receivables.
• Greeted high end customers as they exited the aircraft.
• Ordered food for flights. Travel arrangements.
• Paid all company invoices & owners personal invoices.
• Ordered departmental supplies.
• Attended meetings in the absence of owner or CEO. Accounts Payable Manager/Logistics Assistant November 2005 – January 2008 M-C McLane International
• Daily balance of ledger, bank deposits, collection on late payments.
• Import goods to China, Bill of Ladings, Itemization Sheets, Notarize paperwork before sending to warehouse.
• Contact China to ensure shipment was received.
• Enter all items the company sold into T-Trader.
Education Associate Degree – Accounting/Office Management Skills: Microsoft Word, Excel, PowerPoint, Outlook, Manage Calendars, Event Planning, Yardi, Blue Moon, Simplify, Travel Arrangements domestic & international (Flights/Hotels), SAP, MAS90, Quickbooks, OneSource, PDF Files, PeopleSoft, UltiPro, Fosse, Marsha, Choice, NiteVision, Synxis, OPERA, Oxi, Cor, Concur, M3, Merlin, APPFolio & STSR.
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