Office Manager Scheduling Coordinator

Shelly Seifert

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OFFICE MANAGER

Iowa Masonic Health Facilities, Bettendorf, Iowa / 2013-2015 Assistant to the Administrative Staff at a Nursing Home that provides long-term care, dementia, and skilled care to its elderly residents, in addition to an independent living community on the property COMPOSITION / TYPSETTER

The Observer, DeWitt, Iowa / 1984-2013

Integral member of a team that produced a twice-weekly newspaper

• Greeted visitors with exceptional hospitality

• Answered, screened, and directed incoming calls on a multi-line system

• Assisted all department heads as needed

• Composed and distributed a monthly newsletter

• Distributed correspondence internally and to the public while maintaining confidentiality when necessary

• Assisted with Website maintenance and Facebook posts

• Proficient with Microsoft Office and Adobe Creative Cloud WORK EXPERIENCE

RESIDENTIAL LIFE COORDINATOR

Congregation of the Humility of Mary / 2021-Present Responsible for enriching the lives of elderly retired sisters living at the Humility of Mary Center

• Answered, screened, and directed incoming calls using a multi-line switchboard phone system

• Inventoried and ordered office and nursing supplies as needed

• Assisted the accounting department with various

duties, including preparation of weekly deposit, and distribution of payroll checks

• Assisted executive director and department heads with various duties and projects

• Worked with highly confidential materials

• Scheduled use of the facility’s community room which was used by staff, residents’ families, and the public

• Monitored and verified daily resident census; maintained and filed resident records for state assessments

• Interacted with residents and sometimes difficult and distraught family members

• Helped with various activities with residents as needed

• Typed, edited, and proofread news copy in a fast-paced office while meeting bi-weekly deadlines

• Edited photos and graphics using Adobe Photoshop

• Developed and maintained website

• Maintained the classified advertising system, including weekly and monthly billing statements

COMMUNICATIONS ASSISTANT / ADMINISTRATIVE OFFICE

Sisters of St. Francis, Clinton, Iowa / 2015-2021

Assistant to the Director of Communications and Development at the Administrative Offices. Also take on projects from The Canticle, a residence for retired and aged sisters.

• Assign rooms, welcome, and provide orientation for new residents

• Plan and attend in-house entertainment, programs, and celebrations

• Plan and attend day-trip outings

• Work with residents individually and as a group to assess needs

• Seek and work with various institutions and organizations that provide outreach programs

• Responsible for personal weekly shopping

• Act as liaison for sisters

• Maintain a close working relationship with nursing staff

• Transport residents to personal and medical appointments

• Provide reports and updates to the Leadership Team

• Lead a monthly house meeting where residents are provided updates and encouraged to voice concerns

• Act as an advocate for the sisters

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