Administrative Assistant Support Specialist

Benita Martinez

***** *. ****** ** *****: 224-***-****

Gurnee IL 60031 Email: ad5pfo@r.postjobfree.com

SUMMARY

High performing professional with demonstrated ability to manage multiple tasks with proven interpersonal, organizational, and administrative skills. Recognized for strong communication skills with a support specialist mind-set; able to establish genuine rapport, diffuse tense situations, and interact with individuals and groups at all organizational levels. Proficient in Microsoft Word, Excel, Outlook, SAP, and Kronos. Bilingual in English/Spanish

PROFESSIONAL EXPERIENCE

AbbVie

Administrative Assistant March 2014 to September 2023

Administrative support to VP-level or equivalent while providing backup support to Directors and 200 Operations team members as needed.

Monitors and prioritizes executives’ email, highlights actions and routinely authors responses.

Coordinates and maintains departmental files, as assigned, in compliance with corporate and legal guidelines.

Follows company purchasing and other established procedures and assists with managing POs, contracts for services and budget.

Uses intermediate-to-advanced software skills to perform assigned work.

Coordinates new employee office setups and onboarding.

Professionally interacts with high level executives.

Consistently handles confidential or business-sensitive information.

Maintains and manages calendars, including meeting and travel scheduling and domestic and international travel arrangements.

Proactively identifies and resolves scheduling conflicts.

Processes expense reports.

Oversees large group meeting and event planning.

Creates or edits business documents including power point presentations.

Uses team Sharepoint site for document organization.

Arranges teleconference/telepresence meetings and computer/phone/cell setups.

Abbott Lab

R&D Technician 1996 to January 2014

Receipt and unpacking of incoming stability studies from various study sponsors/customers.

Place product into stability chambers.

Pull stability samples from chambers as required per LIMS pull schedule.

Label stability samples and prepare for shipping to testing facilities.

Complete required shipping documents and process shipments to customers.

Report any unexpected observations of and deviations from procedures to management.

Monitor stability chamber conditions/humidity. Change temperature and humidity monitoring chart recorder paper for chamber.

Performs activities according to relevant SOPs and in line with cGMPs

Proficient with Windows Applications such as Excel, Word, SharePoint

Uses good documentation practices

Keeps a clean and organized workspace

EDUCATION

High School – Graduated 1985

Some College - Devry

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