Mike Moghrabi
Cell 209-***-**** Email: ad5pfb@r.postjobfree.com
* * * * * – r e v . M a y, 14- 2023
Objective: To secure a responsible management position where my education and experience can be fully utilized, and ultimately allows me to make a significant contribution to my employer. And direct and provide leadership necessary for achieving plant and corporate goals in the area of Safety, Quality, and Employee Relations, Performance based on Cost Quality and Delivery on time. Profile: Project/production manufacturing and quality Management, with extensive experience directing project from start to end with successful completion, production management, operations range from single, small to multi-national enterprises with hundreds of production lines. Highly efficient production techniques, quality control using statistical tools, and careful financial management, recognized for integrating technology into business processes to strengthen partnerships with suppliers and customers. ISO 9000 export including certifying new fresh company with no QMS in place, auditing, improving process, manpower, creating the necessary documentations, controlling conformity assurance, provide technical and disciplinary leadership to associates that report to me, implement preventive quality techniques during the entire production process and more. Areas of Expertise:
Engineering Project Management
Financial / Budget Expertise
Strong analytical & organization
ISO 9001:2008 Expertise
Statistics Software Expertise
Quality Test Control-Continue improvement
Logistics/Warehouse leader
Strong Leadership & process efficiency
Excellent knowledge of Airlines catering process & regulations
Manage large number of management/supervisor staff
Lean Manufacturing Expertise
Customer Focused
Cost Control Programs
Inventory Control Systems
Quality Continue improvement
Six Sigma BB lean manufacturing certified
Transportation Management (40 Trucks)
Food Management Certified
Experience with FAA regulations part 121/135
Export in culture change
Experience in Molding Injection
Experience:
World Wings Catering – California 08-11-2014 to Present Operations Director
Production Manager, and to ensures the competitiveness of several/all activities at the Customer Service Center (CSC) and is responsible for planning, steering and coordinating several/all operation and production activities in order to achieve targets and objectives for the CSC which includes:
Business Strategy, Policies and Tools
Execute the implementation of the CSC planning
Ensure compliance with the policies provided by CSC and Corporate
Managing Business day to day
Provide data for the development of an annual business plan and budgeting for the CSC.
Implement the short -term manufacturing (or operation) planning in coordination with other relevant interfaces. Ensure efficient and timely corrective actions in case of significant deviations.
Ensure the compliance with safety, health, environmental and quality guidelines provided by Corporate and local regulations and customer requirements
Ensure clear communication and close cooperation with all relevant internal and external interface
Ensure that the area of responsibility is properly organized, staffed and directed Guide, motivate and develop the subordinate employees within the Human Resources Policy
Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
Make the company's values and management principles live in the department(s) Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
Participate and support company sponsored initiatives such as Global Quality
Standard (GQS), Hazard Analysis and Critical Control Points (HACCP), Lean Manufacturing, Employee Safety
Day to Day Key Performance Indicators
Establish and maintain safety compliance of aircraft, customers, facilities and employee working environments. Address issues and provide corrective action as they warrant
Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance
Ensure Compliance for controlling of station expenses/cost and maintain an effective cost control program
Establish airport and local community relations as liaison with airport city officials, FAA, TSA, policy and fire departments Mike Moghrabi
Cell 209-***-**** Email: ad5pfb@r.postjobfree.com
2 P a g e – r e v . M a y, 14- 2023
Coordinate airline vendor functions and act as liaison for local contracts providing service to airline, i.e., fueling skycap, security, catering, cleaning and ground handling. Evaluate performance and implement appropriate measures to review service provided to Airline.
Ensure compliance of all station manuals and monitor for current revisions and availability
Ensure compliance of customer service, baggage handling and departure dependability. Monitor and verify quality control.
Establish effective and cost efficient work schedules for all station employees. Participate in establishing interview, hiring and manpower requirements.
Coordinate, provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues.
Provide feedback, research and response to customer complaints/compliments in coordination with Customer Relations.
Establish employee recognition programs for station achievements, i.e., safety, performance and revenue collect programs.
Establish contract revenue and actively pursue opportunities to ensure station profitability.
Perform all functions of a Station Agent
ALLDATA Corporation, Elk Grove, CA 01-18-12 – 07-18-14 Production Director/QA Control
ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Have more than 115,000 subscribers worldwide who rely on ALLDATA for diagnostics tools, OEM-accurate mechanical and collision repair information, and shop management software...
Responsible for all automotive publishing planning, directing, and coordinating the activities include inventory control, purchasing, quality control, facilities, delivery, budgeting, contract, safety and yield improvement.
Direct and manage development of production organization, process and procedures.
Hire, train, motivate and review personnel to insure efficient operations.
Lead the execution of cultural changes and activities needed to support ALLDATA
Responsible for the successful attainment of production objectives, implementation of policies, and most effective utilization of available resources and facilities.
Develop annual budget, performance goals and process and operational improvements.
Improve products, process productivity, and expenses of vehicle body castings.
Report and improve first pass yield and scrap and Six Sigma methodologies.
Support production and customers on quality improvement and testing opportunities. Validate processes and products New Product Implementation (NPI) standards.
Lead/facilitate review and disposition of identified potential nonconforming product.
Understand internal auditing processes for quality assurance compliance.
Lead/perform product containment activities and arrange for disposition.
Provides quality expertise and prioritization to the organization. Customize quality practices and tools to fit basic needs
Update the QMS and provide the training needed to the inter team TJFIG Corporation, Stockton, CA 12-5-2009 to 01-18-2012 Q/A Director (Leader in Military Vehicle Maintenance Service & Training)
Responsible for all DOD training planning, directing, and coordinating the activities include inventory control, purchasing, quality control, facilities, delivery, safety and yield improvement and statements of work.
Starting ISO 9000 documentation from scratch.
Statistics and Quality Control to customer requirements.
Train employees on procedures and compliance methods.
Work closely with engineering department.
Review all correction and preventative action that is done monthly.
Create the ISO committee management team.
Create scheduling meeting with committee to discuss any issues with customers and continuous improvement.
Plan material requirements and prioritize production schedules.
Oversee layout of equipment and production facilities to maximize work flow.
Direct and manage development of production organization, process and procedures.
Direct inventory control duties, inventory balances and maintain ERP system to insure material is and on schedule.
Hire, train, motivate and review personnel to insure efficient operations.
Gap analysis of all activities concerning all military training to ensure the Quality of the work.
Correct any issue with the customer (DOD) and getting the feedback within 30 days from issue.
Promote quality awareness throughout the organization.
Assures product quality and performance meets customers’ satisfaction.
Develop and implement quality policies, objectives, and oversees the environmental management system implementation Mike Moghrabi
Cell 209-***-**** Email: ad5pfb@r.postjobfree.com
3 P a g e – r e v . M a y, 14- 2023
Plans and conducts both internal and external QMS audit
Evaluate the effectiveness of corrective actions, preventive actions and continual improvement plans.
Oversees maintenance and calibration of measuring and test equipment.
Participates in supplier quality performance management.
Co-ordinates the containment of non-conforming product.
Maintains document control activities
Verifies that manufacturing products or services meet customer specific requirements by testing, measuring and various analytical processes.
Develop and update procedures relevant to the quality department and product realization including testing and inspection.
Leads the continual improvement efforts in area of responsibility.
Respond timely to internal/external audit findings as well as customer complaints and non-conformances.
Measure the efficiencies and effectiveness of department staff and take corrective action as required.
Participate in the Health and Safety program by enforcing policies and procedures, conducting inspections; attending meetings, providing training when required, identifying hazards and make recommendations for corrective actions.
Report results to senior management on progress and areas of improvement as part of Management Review Meetings.
As the appointed Management Representative - Assures customer requirements are addressed, including selection of special characteristics, setting quality objectives, and related training, corrective and preventive actions. Assures the promotion of awareness of customer requirements throughout the organization. Acts as liaison between the organization and third party, on quality assurance matters. Reports to Management on progress and areas of improvement, as part of Management Review meetings. Assures processes needed for the QMS are established, implemented and maintained.
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Plays active role on management teams within organization.
Designs and implements quality control training and re-training programs to personnel in collaboration with managers.
Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product
I QSTOR Network, Newbury Park, CA 08-19-03 to 12-3-2009 QA & Data Analysis & Operations Directors US/China
Responsible for all productions planning, directing, and coordinating the activities include inventory control, purchasing, quality control, facilities, delivery, safety and yield improvement.
Plan material requirements and prioritize production schedules.
Oversee layout of equipment and production facilities to maximize work flow.
Direct and manage development of production organization, process and procedures.
Direct inventory control duties, inventory balances and maintain ERP system to insure material is and on schedule.
Hire, train, motivate and review personnel to insure efficient operations.
As QA Manager, manage and assist all representatives with the ISO 9000/2001 quality system and manage the internal audit process. Maintain ISO Certificate.
Manages the corrective preventive action request process and performs data analysis.
Manage MRB, receiving inspection and final inspections and review all work instructions.
This includes the development and implementation of advertising & promotional strategies, initiatives, and programs to improve Tech Ops’ market and media position
Update and maintain website, brochures, catalogs and electronic collateral pieces. This includes articles, information pieces, and supporting the sales team RFP responses
Manage, protect, and champion the Tech Ops Brand identity and voice as it relates to all internal groups, external vendors and partners
This includes working with Corporate Branding, Advertising, and Creative Services to ensure all materials meet company branding guidelines
Develop market analysis for defined products and services
Select, negotiate, purchase and manage customer promotional items
Customer Forums, Events & Tradeshows
Determine what functions warrant participation and planning the appropriate level of participation
Manage all aspects, including planning and delivery of all Tech Ops Sales customer events, trade shows, and recognition events
Budgeting, forecasting & tracking
Responsible for managing the Marketing budget including developing expense budget, processing invoices/payments, tracking expenses, processing accruals and preparing forecast
Head Count
This includes coordination with Finance, HR, and Base Team Mike Moghrabi
Cell 209-***-**** Email: ad5pfb@r.postjobfree.com
4 P a g e – r e v . M a y, 14- 2023
Provide reporting to leaders on headcount openings, justifications, and changes in process
Prepare, schedule, coordinate and monitor assigned engineering projects through all project phases
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule, and project cost
Cooperate and communicate effectively with all project stakeholders
Measure project performance using appropriate tools and techniques Fairchild /Micro linear Artest Corp, Sunnyvale, CA 03-15-99 to 02-11-03 Operations Manager/ Project Director US/China
Semiconductor, full operating management responsibility for clean room test facility of wafer sort and final test of mix signal and analog devices, development, and production management of four test departments with 340 employees. Analysis and summary of written reviews completed by Supervisors/Managers.
Monitor total department headcount and aid in recruitment and hiring.
Lead the implementation of new practices, procedures or training and perform follow-up audits to assure procedures remain in place.
Mentoring and development of shift supervisors.
Interfacing with Test Development to optimize manufacturing processes.
Interfacing with the customer service, product line management, and business management departments to facilitate product scheduling to meet sales forecast.
Organize logistics of product transfers to other facilities.
Oversight on the development and operation of the Test Production Floor.
Create and maintain management reports to reflect progress against goals.
Investigate quality issues and respond to them.
Oversight to tester/handler utilization and engineering allocation.
Decide location of new system and track and monitor Real/FA performance.
Track and assure supply inventory is adequate. Establish and maintain effective communication with key. Seagate Recording Media, Fremont, CA & Mexicali, B.C., Mexico 02/94 – 3/15/99 Sr. Development Engineer/Project Manager
Involved in all phases of product development and design for new generation of Disk drives and execute the assigned designs from start to sign-off within planned schedule. Strong background in material structures which (metals, glass, ceramics, polymers, plastics and composites).
Work closely with customers and engineers to provide technical support. Perform feasibility study to analyze customer design requirements and propose technical solutions.
Transfer database and technical requirements to production including logic simulation, timing analysis. This includes writing technical report and presenting information to engineering groups. Also responsible for the reduction of qualification cycle time and improvement of first pass yield without compromising product or process reliability, establishment of procedures for the dissemination of reliability information as it relates to both customers and work to reduce the cost by reducing the process time and by implementing new technique and new tools, experienced with most substrates, polish, texture, clean and test equipments
Manage project budgets, costs, margins, schedules, scope, quality, change orders and customer expectations.
Manage the development of project documentation (IO list, device list, scope, FAT, SAT, etc.)
Develop and troubleshoot PLC & HMI code as required
Perform job walks and develop project estimates
Conduct off-site customer meetings
Project commissioning
Build and lead a team of automation engineering professionals
Assist team of project engineers with development and start up as needed
Communicate in person or via telephone to identify clients' needs and relay them to the team
Develop, train, motivate and retain a team of top talent project engineers
Supervise sales activities, panels, drafting and service work for key accounts
Provide excellent customer service
Continue improvement in existing process
Mike Moghrabi
Cell 209-***-**** Email: ad5pfb@r.postjobfree.com
5 P a g e – r e v . M a y, 14- 2023
Education:
Bachelor of Science (Mechanical Engineering)
Airline Transport Pilot License ATP/A&P (FAA)
Certificate in Lean Manufacturing (Six Sigma) Black Belt Master
Certificate in Job Effectiveness for Leadership
Certificate in Management Statistic
Certificate in Corporate Marketing & Customer Service
Certificate in Maintaining a None- Violent Workplace
Certificate in Toyota Way Manufacturing.
Certificate in ISO 9001-2008 & more
State of California Mechanical Engraining (PE)
Bachelor of Science in Medical & Health (Graduate without resident) Affiliations:
Association for Air fright Management Excellence (AAME)
Society for the Advancement of Material and Process Engineering (SAMPE)
Society of Mechanical Engineers (SME)
Management Leader Certification
Hotel Management Leadership Class 5 star. (UAE)
Aviation:
Holding an Airlines Transport Pilot certificate (ATP) FAA
Strong in Federal Aviation Regulations
Strong background and experience interpreting and developing programs in compliance of Federal Aviation Administration (FAA) regulations.
Strong technical expertise with Safety Management Systems (SMS).
Excellent presentation and interpersonal skills to engage effectively with all levels of the organization.
Excellent decision-making skills and the proven ability to take ownership of programs/projects.
Strong analytical skills with the ability to fully comprehend the impact of decisions on both the operations and the airport.
Demonstrates results-focused and solution-driven approach with proven problem solving skills.