Social Media Los Angeles
Resume:
Velvet Roberts
Professional Experience
Long Beach, CA 90805
********@*****.***
Licensed Phlebotomist, Management Experience, I'm open too a wide range of employment opportunities.
Authorized to work in the US for any employer
Work Experience
Social Media Marketing
Freelance - Long Beach, CA
January 2019 to Present
I do Social Media Marketing by creating content via, digital creation or sales advertising via unique promotions for my target audience by selling products from a consumer point of view. Behavior Technician
Autism Learning Partners - Long Beach, CA
Present
Work with children with autism to ensure success with their behavior in society. Externship Phlebotomist
Multiple Locations (no travel) - Los Angeles, CA
September 2019 to December 2019
I worked as a student phlebotomist, I also worked hands on with patients front desk, making phone calls, scheduling appointments, faxing documents, filing paperwork & cleaning the office. Warehouse Worker (Temp)
Various Temporary Jobs - Los Angeles, CA
February 2016 to December 2019
I have worked as a temp for various warehouses picking and packing, assembly, shipping & order processing.
Technical Support Specialist
Volt/Apple - Tempe, AZ
March 2017 to September 2018
Troubleshoot software for iPhone's, iPad's, & Pods as well as provide excellent customer service & data entry, Genius Bar Reservations & set up repairs, via phone and email. Product Support Representative
Volt/Turbo Tax - Tempe, AZ
April 2017 to May 2017
Helping Customers navigate TurboTax.com by video, phone, & email. Troubleshooting, data entry, customer service, verify accounts. Via email & phone. Seasonal. Customer Service Rep
Adecco/Target.com - Tempe, AZ
January 2016 to October 2016
Creating customer accounts. Order entry, resolving technical issues. Fraud prevention, refunds, data entry, inventory and shipment inquiries. Via phone & email. Caregiver
IHSS - Los Angeles, CA
January 2009 to July 2016
Responsibilities
Provide care for disable & elderly clients. Meal prep for special diet. bathing, daily exercise, running errands. Scheduling appointment & Managing daily task. Feild Manager
Hollywood Home Cleaning - Los Angeles, CA
January 2015 to October 2015
Responsibilities
Hire & train residential & commercial cleaners. Managing staff daily as well as inventory & client management
Accomplishments
Promoted first month
Food Service Worker
Long Beach Unified School District - Long Beach, CA January 2012 to December 2014
Responsibilities
Food prep, inventory, stocking, set up, cleaning/dishwashing & serving meals to student & staff. Independent Contractor/Housekeeper
Handy - Los Angeles, CA
March 2011 to August 2014
Responsibilities
Training & Managing residential & commercial cleaners. Client management & customer service. Office Manager/Janitorial Manager
Roberts & Roberts Janitorial Services - Phoenix, AZ 2007 to 2011
Responsibilities
I trained all new janitorial hires on proper cleaning procedures & was then promoted to Office Manager where I worked hands on with clients.
Education
Certificate in Phlebotomy
Los Angeles ORT College-Los Angeles Campus - Los Angeles, CA April 2018 to December 2019
Certificate in Employment Education
Southwest Special Grow Program - Los Angeles, CA
2013 to 2014
AS in Psychology
University Of Phoenix - Phoenix, AZ
2011
Skills
• Management (5 years)
• Clerical (4 years)
• Training & Development (5 years)
• Office Management (3 years)
• Customer Service (7 years)
• Client Management (5 years)
• Technical Support (2 years)
• Order Entry
• Digital Marketing
• Customer service
• Sales
• Training & development
• Technical support
• Social media management
• Digital marketing
• Content creation
• Office management
• Clerical experience
• Software troubleshooting
• Order entry
• Leadership
• Marketing
• ERP systems
• WordPress
• Computer skills
• Negotiation
• Search engines
• Communication skills
• Microsoft Office
• English
• Organizational skills
Certifications and Licenses
CPR
Driver's License
Property & Casualty License
Life & Health Insurance License
Life Insurance License
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