Office Manager Business
Resume:
Teresa Adams
Inman, SC *****
******************@*****.***
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Work Experience
Assistant Business Office Manager
Chandler Creek Post Acute - Greer, SC
May 2021 to May 2024
• Received and receipt private, residents portions and Medicaid payments in residents bill
• Assist Office Manager in maintaining a clean, safe and sanitary work environment
• Protect the personal property of the residents
• Filled in as Business Office Manager when needed
• Maintained accurate and efficiency in all work performed
• Communicate Medicare and Medicaid benefits and regulations with residents and family
• Worked closely with Medicaid and Medicaid Hospice Companies to ensure proper billing and collections
• Monthly billing invoices
• Collections Letters to families for payments not received in a timely manner
• Worked with Social Security Office to maintain Rep Payee Accounts Payable Manager
Chandler Creek Post Acute - Greer, SC
May 2021 to May 2024
• Maintained petty cash and log disbursements
• Monitored vendor payment agreements
• Keeping track of credits owed to the company
• Applied credits to vendor payments as needed
• Reconciliation payment reports monthly to confirm that all amounts were paid accurately
• Maintaining and reporting accurate and complete financial, employee, and client records, and finalizing tax reports
Medication Technician
Pacifica Assisted Living - Spartanburg, SC
June 2015 to May 2021
• Reviewed patient progress to document effects of any prescribed medication.
• Assisted in maintaining conducive environment for residents by adhering to infection control policies.
• Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
• Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Reduced risks of patient infection and cross- contamination by cleaning and sterilizing equipment.
• Facilitated personal hygiene management, feeding and ambulation.
• Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
• Maintained best-in-class standards for individualized care in a 26 bed unit by continuously checking in with patients and families and quickly providing care. Unit Secretary
Greenville Hospital System - Greenville, SC
April 1999 to March 2015
• Supported office staff and operational requirements with administrative tasks.
• Organized paperwork such as charts and reports for office and patient needs.
• Monitored inventory levels and advised management of need for replenishment.
• Maintained current and accurate medical records for patients.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Transcribed doctors' medication orders, lab test requests and care plans.
• Managed incoming calls and directed to appropriate department.
• Facilitated lab orders and medication administration.
• Developed training protocols for new unit secretaries.
• Provided information for patient admissions and discharges to foster timely processing.
• Enhanced office productivity by handling high volume of callers per day.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Placed new supply orders, managed inventory
Education
1.5 years in Healthcare Administration
Brown Mackie College-Greenville - Greenville, SC
January 2010 to April 2012
General Studies
Blue Ridge High School - Greer, SC
August 1985 to June 1990
Skills
• Privacy and confidentiality
Excellent
Medical office
administration
Excellent
Medical Records
Management
Excellent
Companionship and
emotional support
Excellent
Office administration
Excellent
Appointment Scheduling
Excellent
Assessment scheduling
Excellent
Keyboarding skills
Excellent
Organization
Excellent
HIPAA guideline compliance
Excellent
Verbal and written
communication
Excellent
Inter-office communications
Excellent
Shipping and receiving
Excellent
Cost reduction
Excellent
Staff Management
Excellent
Data Entry
Excellent
Dependable and
Responsible
Excellent
Excellent Communication
Excellent
Flexible and Adaptable
Excellent
and restocked clerical spaces.
Received and routed laboratory results to correct
clinical staff members. (10+ years)
• EMR Systems
• Infection Control Training
• Office Management
• Transcription
• Medical Billing
• Medication Administration
• Insurance Verification
• Medical Terminology
• Accounting
• Medical Coding
• Patient Care
• QuickBooks
• Medical Scheduling
• Epic
• Phone Etiquette
• Personal Assistant Experience
• Financial Report Writing
• Hospice Care
• ICD-10
• Anatomy Knowledge
• Caregiving
• Vital Signs
Certifications and Licenses
CPR Certification
Additional Information
• Been recognized for outstanding work related to Medicaid Approvals by Residents Family Members.
• My ability to answer questions about Medicaid Applications
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