Linda Benton
Lithonia, Georgia 30038
*************@*****.***
Objective: To obtain a position within a company that will allow me to utilize my customer service skills to promote company growth.
HIGHLIGHTS OF QUALIFICATIONS
• Over 20 years Customer Service experience while working in a complex and fast-paced environment.
• Numerous experiences in training and motivating employees.
• Strong analytical and problem-solving abilities.
• Reputation for excellence and high-quality service to customers.
• Over 20 years of experience in accounts payable and retail vendor related experience. PROFESSIONAL EXPERIENCE
• Responsible for day-to-day operations of deliveries from vendors.
• Worked closely with vendors to resolve freight related issues.
• Responsible for communicating closely with both merchants and the Distribution Center.
• Handled all Accounts Payable with included paying invoices and processing charge backs.
• Assisted vendors with compliance requirements to make sure they were met.
• Resolved all claims related issues with vendors to make sure proper credit was given.
• Responsible for scheduling all deliveries on a day-to-day basis.
• Other duties included monitoring surveillance camera to prevent losses.
• Responsible for conducting interviews with those involved in losses. EMPLOYMENT HISTORY
2012 - 2019 RFID Technology Macy’s Logistics
2010 - 2011 Loss Preventions TJ Maxx Department Stores 1981 - 2008 Vendor Correspondence Rich’s Lazarus Goldsmith/Macy’s ASN Analyst Rich’s Lazarus Goldsmith/Macy’s
Big/Small Ticket ARO Clerical Federal Logistics and Operations Data Entry Clerk Macy’s Distribution Center
EDUCATION
David T. Howard High School – Atlanta, Georgia