Change Management Public Policy
Resume:
Johanna Carmen O’Loughlin, Ph.D.
*******@*****.*** 434-***-****
Johanna O’Loughlin is a leader in business and technology strategy, organizational change, public policy, and data innovation with over fifteen years of domestic and international experience in the public and private sectors, supporting government policymakers and business leaders to drive strategic objectives forward for large organizations.
Degrees
Ph.D. in Public Policy Schar School, George Mason University, Arlington, Virginia
Dissertation Insurance in America: Supply-Side Deficiencies in Intermediary Layer of the LTCI Market
Masters in Economic Science National University of Ireland (NUIG), Galway, Ireland
Thesis on Commodity Pricing in Single European Market
Bachelor of Arts in Commerce College of William and Mary, Williamsburg, Virginia
Skills
Data/Platform
Cloud Migration AWS Cloud, Business Readiness, Organizational Design for Cloud, Agile Teams
Quantitative SPSS, STATA, R, Excel, Qlik, SQL, Econometrics, ArcGIS
Qualitative Polinode, Network Analysis, Nvivo
Portfolio/Programmatic
Agile, Scrum, Kanban, Waterfall, using MS Project, Jira, Asana, KeyedIn, Service Now
Collaboration
Slack, Microsoft Teams, Google Suite, Monday.com, Discord
Competencies
Risk Management, Stakeholder Management, Resource Management, Budget Management, Performance Metrics and KPIs, Change Management
Learning Management/SIS
Blackboard, Google Classroom, Canva, SIS, Workday Student
People/Leading
Conference Speaking, Facilitation, C-Suite Strategy Planning, Technology Planning, Organizational Design and Development, Business Development
Leading
ANCHOR ADVISE LLC
Founder and Director, 2019 to Present
Strategic business consulting for cloud, cyber, social media, and non-profit industries
Change management, large-scale organizational strategic initiatives including change assessments, change plans, KPI alignment, communications, stakeholder engagement, measurement of change initiatives success, and employment engagement and empowerment, ADKAR methodology with Pro-Sci
C-Level consultation and advisement, executive coaching, training
Qualitative, quantitative, ONA research for organizational change initiatives
NOVO VISTA, LLC, Charlottesville, Virginia
Principal, Director of Public Sector Services
2018 to Sept, 2023. Higher/Executive education and commercial product industries
3.5 years at a well-known elite business school in the Cambridge area of Boston. Client focus on C-level consultation for the technology unit, executive facilitation, strategy advisement, restructuring, organizational change management, stakeholder engagement, change blockers and remediation, financial management, technology planning, PMO/portfolio strategy, business operations, strategic initiatives, vendor selection, communications, digital transformation, cloud enablement, agile leadership, failure appraisals.
Managed and assisted client in large technology implementations, including cloud migrations, digital transformation, and student information systems in various phases of enterprise life-cycle rollout.
$1M in professional services direct sales with another $250K in the pipeline with excellent client references and experiences from change management, organizational health, and fiscal/budgetary planning perspectives in technology and resource initiatives.
Internal focus on business strategy development, sales, go-to-market, pitches, value estimations, B2B partnerships, product development, recruiting, onboarding, training, business development, engagement management, capture/proposals, agile leadership, marketing/social media, and technology planning.
Created strategic SaaS partnerships including cloud MSP, IaaS including AWS, and niche start-ups in the education and organizational management sectors.
SCHAR SCHOOL OF PUBLIC POLICY AND GOVERNMENT, GEORGE MASON UNIVERSITY, Arlington, Virginia
Graduate Assistantship, Teaching Assistantship, 2009 -2015
Graduate-level core curriculum and seminar teaching, pre-publication strategies, and research agendas for leadership and faculty.
The private healthcare insurance market in the US – private coverage markets, substitution effects, pricing strategy, quantity rationing, adverse selection, policy initiatives, and macroeconomic planning, pricing and demand modeling.
FORFAS, IRISH NATIONAL GOVERNMENT ECONOMIC ADVISORY AGENCY, Dublin, Ireland
Economic Policy Advisor for Ireland, 2007 to 2009. Technology, energy, and social policy research areas
Lead Researcher. Telecommunications, energy, and insurance industries. Economic modeling, climate adaptation, demography. Report production, national-level consultation, and board and national-level presentations.
Principal/Lead Researcher. Original research on 1) Irish/European Energy Markets for renewables 2) the Impact of infrastructure privatization on Irish national fiber and wireless 3) Single European market.
G2G and G2B partnerships/relationship management including European Commission, WHO, and OECD.
Internship with Teagasc, the Irish National Agricultural Advisory Agency. Athenry, County Galway.
DEPARTMENT OF HOMELAND SECURITY, US GOVERNMENT, Washington, D.C.
Lead National Program Specialist in Preparedness Directorate (now FEMA), 2004 to 2007
$7B program to support state and local first responders. 30+ team size, $20 M direct oversight spending,
Large-scale enterprise-wide portfolio and product management of a full redesign of a sensitive, mission-critical software system to support national defense. National data storage/hosting decisions, creation of a sole-source, physically hardened third-party hosting site to handle load. Product lifecycle including demand management, feature planning, release management, and large-scale customer experience, deployment, training, and technical assistance. Agile leadership, business intelligence, multi-vendor, multi-tier leadership, strategic planning, and change management.
Auditing, performance metrics, congressional testimony preparation, federal/state/local coordination, financial management, vendor selection, COTR, business intelligence, and conference speaking.
PMO creation and management, portfolio management, creation of large umbrella pre-compete contracting vehicle, product management, technology strategy, and vendor management.
Aetna, North Carolina School Systems
Project and portfolio management, technology advisement, reporting, vendor selection, data science
PRICEWATERHOUSECOOPERS, LLC, New York, New York, Financial and Telecommunications Sectors
Management Consultant, Data Technologies 1999 to 2002
ERP, ETL, Data Warehousing. Selected Clients: Lucent Technologies, Avaya, Fidelity Investments
IBM BUSINESS CONSULTING SERVICES, Fairfax, Virginia, Health, Financial, and Public Sectors
PM, Management Consultant, Data Scientist, 2002 to 2004
Selected Clients: US Federal Department of Treasury, US Federal Department of Transportation, ING,
Teaching
University of Virginia, Department of Sociology, Charlottesville, Virginia, 2018-Present
Lecturer, Academic Faculty – Courses Statistics, Social Systems, and Social Demography
Presenting
Supply Side Barriers: US Long-Term Care Insurance Market (May 2018), APPAM, D.C.
Best Practices in Care Transitions. (March 2016), American Society on Aging (ASA), D.C.
Various national-level conferences related to business and government topics in Ireland and US
Serving
Vice Chair, Fiscal Impact Committee, Virginia Albemarle County Board of Supervisors (2015-2019)
Redistricting Committee Member, Virginia Albemarle Department of Education (2021-2022)
Elementary and Middle School Parent Teacher Organization (2016-present)
Treasurer, BSA Troop 3125, Ivy, Virginia (2021-present)
Funning
HIIT fanatic, middling gardener, party thrower
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