Information Technology Application Developer
Resume:
Santosh Kumar Dash
E: ad5p8k@r.postjobfree.com
Professional Objective
To excel in the field of Information Technology through my innovative ideas, concept & logic while working with an organization that provides me many opportunities for growth.
Executive Summary
Overall, 10+ years of experience in the IT industry and in the Mainframe technology with strong technical experience and functional experience in insurance and healthcare domain.
Experienced in leading the Mainframe application projects that includes Requirement Gathering, Business Analysis, System Analysis, Design, Construction, Scheduling, Testing, Documentation and Implementation of Business Centric Software Application.
I am working as a Lead Application developer, and have experience in Project Enhancement, Support and Upgradation of Project Modules using Mainframe Technologies.
Currently working in a remote role with Eviden (An Atos Business Group). My current location is Boston, MA.
Develop and Maintain software documentation of applications (code, operation instructions & related applications) to enable other IT personnel to identify and correct issues that may arise in the execution of the application.
Strong Experience in COBOL, JCL, VSAM, DB2, IDMS, ISPW (BMC Software), CICS, Easytrieve, MQ Programming and various IBM Utilities and mainframe tools like Abend-Aid, File-Aid, CA7, Endeavor, Xpeditor and Topaz (Compuware) Workbench.
Proficiency with mainframe utilities like IEBGENER, IEBCOPY, IEFBR14, Syncsort, File-Aid, etc.
Working on a critical migration project which involves Easytrieve(EZT) programming to IBM Migration utility, IDMS to DB2 conversion, ICF2 to RACF conversion and CA7 to IZWS tool conversion.
Experience with code control/version using Panvalet.
Used TSO, OS/390 and ISPF: Developed COBOL II, COBOL IV, COBOL 6.2 and/or CICS/DB2 Programs, Subprograms, COBOL Copybooks and Applications, SQL Queries, Sequential and VSAM files, IBM OS/JCL (MVS), PROC(s), REXX, IBM DB2, IBM Utilities and Job Streams for both batch and online environments on an IBM Z/OS Mainframe system.
I have strong working experience in Mainframe Modernization. Migration of Mainframe system (COBOL/CICS/VSAM/DB2) to cloud hosting platform. Mainframe data migration, synchronization, and offloading strategies.
Extensive experience in mainframe migration, cloud architecture, or enterprise IT transformation, with a focus on AWS cloud solutions.
Strong understanding of AWS services, and migration tools (e.g., AWS DMS, AWS SMS).
Evaluate AWS migration services, tools, and methodologies (e.g., AWS DMS, AWS SMS, AWS Snowball) and select appropriate approaches for each workload.
Experience in planning, customizing, testing and support of Independent Software Vendor (ISV) products (i.e., CA Technologies, BMC, SAS, IBM, etc.
Extensive knowledge of other applications like Service Now, HP Quality Center, Lotus Note, ADO and QTest.
Experience in SDLC process of Analysis, Design, Coding, Unit Testing, SIT, UAT and implementation experience using Agile, Waterfall for Client Server and Web-based application Insurance, Healthcare and LifeScience Domain industry.
Have good hands-on experience as a techno-functional analyst role for healthcare client. The requirement is to understand programs embedded in Mainframe systems and ETL Informatica team and create Business rules confluence pages to be reviewed by the product owner for verification.
Work closely with business on defining Acceptance Criterion, Requirement Elicitation, Requirement’s prioritization, Cost Benefit analysis, Quality Assurance, conducting workshops, Business Process Improvement & Documentation, Stakeholder Communication, and UAT testing.
Proactive in anticipating a risk, and work on a mitigation plan, track and communicate updates on the sprint /release progress to the project stakeholders and raise a flag in scrums of scrums as warranted.
Assist client in developing content and training materials; recommend enhancements and identify new business requirements.
Was involved in providing the high-level plan for Migration approach, end user communication, highlighted risks, trainings, and reporting.
Basic knowledge of Object-Oriented programming concepts, JAVA, Springboot,different IDES like Eclipse, Net Beans.
We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency.
Experienced in working with multiple vendors and geographically distributed teams.
Good domain knowledge in IT Insurance, Banking and Healthcare domain.
Use debugging skills to improve quality of code and improve application performance.
Worked on both waterfall and agile methodology. Followed all aspects of scrum practices across various teams in On-site/Offshore model. Scrum activities included Sprint planning, Daily standup, and presentation for deliverables.
Experience with Data Engineering MFT Platforms such as Go Anywhere, SFTP, Away Secure Transport, MOVE it, Serve-U.
Working with Scheduling tools like CA7 and Autosys.
Good knowledge in UNIX platform and Shell Scripting.
Basic knowledge in BI Visualization and Data Analytics tools like Qlik Sense, Qlik View.
Strong understanding of support - tickets, monitoring, processes and metrics.
Report issues via problem tracking software and escalate to management based on severity.
Focused and goal driven with strong work ethics, continuously striving for improvement coupled with commitment to offer quality work.
Adaptable and a quick learner with skills to work under pressure, strong negotiation, communication, and analytical skills.
Received multiple client appreciations for delivering on time and good quality work.
Flexible enough to travel to client location based on project requirement. Flexible to relocate.
A good team player with exceptionally good organizational, analytical, training, troubleshooting, and interpersonal communication skills
Professional Experience
Eviden (An Atos Business Group) Boston, MA, USA
Lead Application Developer Nov 2022-Present
Project : Humana inc. (Health Care Domain)
Role: Technical Lead
Project Summary:
Humana is an American Health Insurance company. It is the 4th largest insurance provider in the United States. Currently, Working in RQUW application which involves enhancing the currently existing application through project request, work request, change request. Along with enhancements, we do provide production support.
Role Description:
Software Engineering Skills like SDLC process to design, develop & test high quality software’s that meets or exceeds customer expectations, reaches completion within times & cost estimates.
Coding and Development/Enhancement of Application using COBOL, JCL, CICS, DB2, VSAM, ISPW (BMC Software) and Easytrieve programming.
Attending project kick-off meetings, capturing requirements, conducting impact analysis of requirement and Providing Analyze deliverable, Sizing for development and support efforts, test strategy and timelines based on impact analysis.
Preparing high level design and low-level design documents for the flow of changes based on the analysis as per the Quality Procedures and Standards.
Domain expertise in Group Enrollment and renewal, Payer Function like Provider Contract and Pricing methodologies, Claims Adjudication and Claims Payments.
Maintaining timesheets and ensuring all the deliverables from Design to Rollout Phase with reliable quality.
Understanding project scope from Business requirements, Preparing of component design, Enhancement of COBOL code and Unit test plan of module.
Unit testing and system integration testing of the developed code. Participated in usability system testing of programs.
Working on a critical migration project which involves Easytrieve(EZT) programming to IMU conversion using IMU utility, IDMS to DB2 conversion, ICF2 to RACF conversion and CA7 to IZWS tool conversion.
Creating technical documentation which includes program flow specification, copybook layout etc.
Conducting, design and code review meetings with Project Tech Lead and Architect for the Rating, Quoting and Underwriting applications.
Demo and walk through of new implementation with business partners and project teams.
Implementing production releases and fixes coding/system defects identified during UAT (User acceptance testing) and SIT (System integration testing).
Functional/Non-functional user story grooming, tech user story vetting sessions with standing agile team and release planning.
Coordinating and working with offshore team to explain project requirements and getting the deliverable on timely manner. Also, Providing Knowledge transfer to team members.
Participating in all the release management activities and providing description of project, back out plans and implementation of enhancements into real time environment.
Involved in production support activities during warranty period after project goes live.
Participate in review meetings of various deliverables (Code review, Design review, Test Strategy document, Implementation plan etc.) for releases/projects.
Successfully managed and resolved technical and project related issues and conflicts.
Providing fixes to the issues identified in testing phase.
Packaging of the developed component to be deployed in production environment.
Providing UAT support and defect resolution.
Analyze and review actual service performance against SLAs.
Provide weekly operational reports to the stakeholders on Service performance, SLA Adherence, opportunities for improvement.
Tools hands-on –Visual Studio 2019, Microsoft SQL server 2016, Blue zone Mainframe, BMC Control-M.
Zensar Technologies Ltd. Westborough, MA, USA
Lead Software Engineer Jan 2020 - Nov 2022
Project : Versant Health (Powered by Davis Vision and Superior vision)
Domain: Healthcare
Role: Mainframe Programmer and Techno functional analyst
Project Summary: Versant Health is an industry leading managed Vision Care Solution. In addition to delivering quality routine vision and corrective eyewear, Versant Health offers a full spectrum of medical management. From utilization management to medical claims review, we help to manage cost throughout the care continuum. Projects involves enhancing the currently existing application through project request, work request, change request. Along with enhancements, we do provide production support.
Role Description:
Handled and lead the Mainframe and Data engineering team of seven people.
Analysis of requirements for new project and impact analysis.
Involved in Enhancement cycle and Production support activities.
Working with Cross functional teams for discussions of new changes and other impacts.
Collaborated & coordinated with key Business Stakeholders to gather and analyse business requirements and proposed solutions to automate the process by performing gap analysis.
Understanding project scope from Business requirements, Preparing of component design, Enhancement of COBOL code and Unit test plan of module.
Worked on business requirement documentation and have proactively meetings with client management system (CMS) team to understand requirements.
Worked with Customer development management (CDM) team for documentation of electric enrollment of file feed turnover which includes setting up new group code, file type, program name, platform, Logical Record size and Block Size of the file, Special Parameters and Frequency of the file.
Successfully managed and resolved technical and project related issues and conflicts.
Created analytics/ reports for the managing day-to-day business activities, Key Performance Indicators, and strategic planning for the top management.
Preparing estimates and design document as per the project requirement.
Analysis and documentation in confluence pages of Mainframe applications written in COBOL/ /JCL/EAZYTRIEVE/CICS.
Development of code as per the business requirements.
Coding and development/enhancement/modification of new/existing programs in COBOL, CICS, VSAM, DB2, JCL and Easytrieve.
Code JCLs to receive data files from upstream applications through FTP.
Expanding of copybooks to include new fields
Unit testing and system integration testing of the developed code. Participated in usability system testing of programs.
Involved in the creation of new CICS screen/transaction and entering the transaction entries and tables to automate a time-consuming process. Worked on various module
Providing fixes to the issues identified in testing phase.
Packaging of the developed component to be deployed in production environment.
Planning and tracking of all the enhancement work orders and production logs.
Well-versed in Mainframe tools like Endevor, SPUFI and EXPEDITER.
Experience in working in Job Scheduling/reporting with applications in CA-7 scheduler.
Fixing batch abends and online abends, involved in Prod, Dev and Model environment.
Daily, Weekly and Monthly health checkup.
Successfully managing client expectations and providing a quality solution on time.
Taking the lead on the key communications with the business users and client management to update the major incidents, service requests and corresponding business impact.
Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate.
Working with Cross functional teams for discussions of new changes and its impacts
Client co-ordination, analysis of application incidents and resolving them.
Took lead on major releases and successfully deployed them.
Batch Processing and monitoring of jobs.
Provided 24/7 Production Support to Mainframe System, which includes support during night batch run, providing temporary fix to JCL is during batch abends to avoid delay. Worked on High priority tickets.
Contributes significantly to the Managed File Transfer (MFT) strategy by identifying and developing platform improvement and process improvement opportunities.
Monitor all automated file transfers for failures and resolve issues.
Configures secure file transfer (SFTP) definitions to securely deliver files to intended destination
Creating, updating, and modifying the SQL database, Managing the SQL database for all the manual and Automated Job setups.
Experience with MFT Platforms such as Go Anywhere MFT, Axway Secure Transport, MOVEit, Serv-U.
Work with various internal teams to onboard trading partners and maintain a secure environment.
Hands on experience on Integrating file transfers with legacy platform.
Experience with Azure, particularly with load balancing.
Experience with data translation/transformation and compression/encryption.
Experience with file transfer monitoring and issue triage.
Zensar Technologies Ltd. Pune, India
Software Engineer Sep 2016-Jan 2020
Project : Extended Warranty, Assurant Solutions
Domain: Insurance
Role : Mainframe Developer
Project Summary: Assurant, Inc. has been in business since 1892. It is a premier provider of specialized insurance products and related services in North America and selected other markets. It is a fortune 500 company with ~20 billion in assets, $7 Billion in Revenue. Assurant has more than 13,000 employees worldwide. Assurant operates in 11 countries, with 1 million clients in the US and more than 200,000 local agents. Assurant Solutions founded in 1999 through merger of American Security Group and American Bankers Insurance Group. It was re-branded to Assurant Solutions in 2004 after Assurant IPO.
Assurant Solutions being the US leading provider of creditor insurance, extended service contracts, warranty Insurance and pre-funded funeral insurance. Assurant Solutions companies develop, underwrite and market specialty insurance, extended service contracts and other risk management solutions in collaborative relationships with leading financial institutions, retailers, automobile dealers, utilities and other entities.
Role Description:
As a team member I was actively involved in the below phases of project:
Major role in implementation of EW Accounting project.
Supported end users to provide the preparation and scheduling of program modifications and user requested enhancements.
Involved in Enhancement cycle and Production support activities.
Analyzed, designed, and created new JCL, PROCs for daily, monthly & yearly Reporting purposes.
Analysis of requirements for new project and impact analysis.
Preparing estimates and design document as per the project requirement.
Development of COBOL code as per the business requirements.
Creation of new DSN using File-aid option and IDCAMS utility.
Develops unit and unit integration test plans and procedures. Validates that developed/enhanced components meet application requirements and performance goals.
Beta testing and getting the issues fixed and deployed.
Ensure on-time releases that meet or exceed Quality Goals and Customer expectations.
Handling user queries related to reports, daily job schedules/Database management and providing the solutions within the specified SLAs.
Providing fixes to the issues identified in testing phase. Providing UAT support and defect resolution.
Packaging of the developed component to be deployed in production environment.
Upgrade system and corrects errors to maintain system as part of the IT Software Development Process after implementation
Implement or modify procedures and/or processes to seek business issues considering alternatives and limitations, environment and desired results
Provide production support for the deployed project until it is stabilized.
Daily and Weekly status reporting.
Zensar Technologies Ltd. Pune, India
Software Engineer Feb 2014-Sep 2016
Project : Agent Desktop (ADT), Assurant Solutions
Domain: Insurance
Role : Mainframe Programmer
Project Summary: Assurant, Inc. has been in business since 1892. It is a premier provider of specialized insurance products and related services in North America and selected other markets. It is a fortune 500 company with ~20 billion in assets, $7 Billion in Revenue. Assurant has more than 13,000 employees worldwide. Assurant operates in 11 countries, with 1 million clients in the US and more than 200,000 local agents.
Role Description:
Worked extensively on analyzing existing applications and project requirements.
Requirement analysis and design document preparation.
Analysis of requirements for new project and impact analysis.
Understanding business requirements, preparing component design and unit test plan for module.
Preparing estimates and design document as per the project requirement.
Development of code as per the business requirements
Unit testing and system integration testing of the developed code.
Created Copybooks and Easytrieve.
Performing data conversion from IDMS to DB2.
Knowledge of IDMS and help in understanding how to extract and map the data from IDMS to DB2.
Export, mapping and field/data representation of the data being converted to DB2.
As a developer, I designed, coded and tested COBOL batch programs and stored procedures for the entire Claims DCB system which include forward and reverse transactions for claim processing.
Providing fixes to the issues identified in testing phase.
Packaging of the developed component to be deployed in production environment.
Providing UAT support and defect resolution.
Analyze and review actual service performance against SLAs.
Provide weekly operational reports to the stakeholders on Service performance, SLA Adherence, opportunities for improvement.
Skill Summary:
Programming Languages: COBOL, JCL, VSAM, DB2, CICS, MQ, REXX, Easytrieve.
IBM utilities tool: ISPW (BMC Software), Topaz Work Bech, Abend-Aid, File Aid, Endevor, Xpeditor, IDCAMS, SORT, IEBCOPY, IEBGENER, Attache Extra X-treme, BIM-EDIT, and BIM-FAQS.
Databases: DB2, VSAM, RDBMS, Oracle 10g/9i/8i, MS SQL Server 2000.
MFT Application: Go Anywhere, Secure file transfer process (Axway), Moveit, ServU.
Reporting: Confluence Wiki tool, Smartsheet, Office 365 (Word, Excel, Visio and PowerPoint)
Operating Systems: DOS, Windows, UNIX/AIX, IBM Mainframe Z/OS, VSE.
Domain Knowledge: Insurance, Banking and Healthcare
Software Tools: TSO ISPF Z/OS, Github, SQL Developer, Toad, Data Loader, Putty, ENDEVOR, CA 7, Kleopatra, File Encryption, Ultra Edit, Notepad plus and Topaz Workbench.
Requirement/Defect Management: Service now, HP Quality Centre, JIRA, Lotus Notes, and BMC.
Methodologies: Waterfall, SDLC, Agile Scrum
Machine: Citrix, Virtual Desktop
Education
·4 Years Bachelor’s Degree - Bachelor of Technology in Computer Science & Engineering (CSE).
Key Strengths
·Decision-making & risk-taking capability.
·Good Team player.
·Do not give up under pressure.
·Strong Analytical Skills.
·Quick learner.
Certifications, Trainings and Achievements
·Internship training for RHCSA (Red Hat Certified System administrator).
·ITIL v3 Training and Information Security Certification, Zensar Incorporated.
·Basic Insurance Domain Knowledge certification.
·Agile Training
·ISPW (BMC Software), Topaz (Compuware) Mainframe Devops, Jenkins training completed.
·Github
·Salesforce training
·AWS training completed.
·Kubernetes training is in progress.
·Data engineering MFT platforms: Go Anywhere, SFTP, Axway.
·Received Customer Centricity award from Humana client for completing the first phase of Mainframe tool migration as part of Modernization project.
·Received Annual excellence Global award for Budding Innovator in Zensar Technologies.
·Received Quarterly Award for Customer Centricity category in Zensar Technologies.
·Received Spot Award for delivering the project on time.
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