Customer Service Inventory Control

CORRESSA SMITH

**** ****** ****** • College Park, Georgia • 30349

(Mobile) 678-***-**** • (Email): *********@*****.***

PRESENTATION OF QUALIFICATIONS

OBJECTIVE To secure a challenging and responsible position as a Support Services

Technician, for the Department of Veterans Affairs.

SUMMARY OF QUALIFICATIONS

Personal •Willing to travel •Immediate Availability

Experience 6 years in Logistics Operations

Education and LOGISTICS

Training (Numerous professional training)

•Forklift Operations (Seated Forklift)

•Tri-Cities High School (East Point, Georgia)

•Computer Operations •Records Management •Workplace Safety

•Office Procedures •Materials Management •Inventory Control

•Administrative Services •Clerical Procedures

Strengths •Committed to mission •Trustworthy •Visionary Leadership

•Impeccable Work Ethic •Self-Motivated •Quick Learner

•Organized •Team Builder •Time Management

•Detail Oriented •Problem Solving •Dependable

•Project Management •Personnel Management

•Written Communication •Interpersonal Communication

•Type 54 wpm •Outstanding Customer Service

•Proficient in various office programs (Microsoft Word, Outlook, Excel and

PowerPoint)

Continued to next page

(Professional Experience on the next page)

CORRESSA SMITH

(Mobile) 678- 672-7484 • (Email): *********@*****.***

2017 to 2017 COCA-COLA COMPANY - UNITED PRODUCTION CENTER

February 2017 Forklift Operator

August 2017 2355 Sullivan Road

College Park, Georgia 30349

PROFESSIONAL EXPERIENCE

Documented history of superior work performance. Seasoned and dedicated professional, with skilled

experience coordinating, planning, and supporting high-level logistical operations and administrative

functions. Managed all administrative and logistic operation functions in complex assignments,

including but not limited to, general office, clerical and administrative duties; computer applications,

typewriting, office communication, office machine operation (fax, printer, photocopy machine, scanner),

filing records, records maintenance and prioritized warehouse assignments. Effectively collaborated with

team members to achieve organizational diverse objectives.

• Praised for superior customer service with a calm demeanor even in the most exasperating

moments. Continuously displays professional and respectful etiquette.

• Ability to effectively interact with a diverse group of people. Greeting high dignitaries,

distinguished guests, family members and civilian counterparts.

• Highly focused and result oriented in supporting complex, deadline driven operations; able to

identify goals and priorities and resolve issues in initial stages.

• Proven track record of accurately completing research, reporting, and information

Management with the ability to maintain paramount confidentiality.

• Verified correspondence receipt records and drafted Congressional Inquiry replies.

Resume Page 2

(Professional Experience on the next pages)

CORRESSA SMITH

(Mobile) 678- 672-7484 • (Email): *********@*****.***

2015 to 2017 LUFTHANSA SERVICE HOLDING - LSG SKYLINE INCORPERATED

June 2015 Logistics Manager

January 2017 1102 Central Avenue

East Point, Georgia 30344

PROFESSIONAL EXPERIENCE (Cont’d)

Assisted executive management with the facility, equipment, and service operation design projects and assessed

the efficiency and effectiveness of an administrative program function of the logistics system. Exhibited

outstanding customer service and maintained excellent competencies in communication (oral and/or written),

critical thinking, teamwork, and technical knowledge. Provided support at all levels of logistic management in

managing the day-to-day operational duties in personal property management.

• Organized and monitored filing in record maintenance, retention and disposal. Maintained

personnel records; route correspondence; disseminate incoming correspondence.

• Created, organized and maintained files; operates duplicating, adding and calculating.

• Managed equipment over $50K for Delta Airlines, Circle K Gas Stations and RaceTrac Gas

Stations; tracked and completed daily, weekly, monthly, and annual time sensitive reports.

• Verified accuracy of job orders and work requests.

• Maintained report controls systems; manages forms control programs.

• Maintained Leave Authorization Number logs, and prepared documents for personnel

receipts.

• Managed Lufthansa Service Holding reports, evaluation programs, the day-to-day functions of

the management program, by documenting authorized operators, scheduling utilization and

maintenance and submitting required reports; provided property management services, to

include facilities, trouble calls, conducting inventories, and disposing of excess property.

• Provided input in the coordinating of building security with appropriate authorities, and input

into the preparation of all reports associated with security.

• Managed Provides input in the planning and recommendations for procedural improvements in all

administrative functional areas.

Resume Page 3

• Coordinates with acquisition personnel in acquiring office supplies and equipment, then stores and

distributes office supplies and equipment.

• Managed the processing of more than 400 actions including country clearances, receipts,

transfers, separations, directives, service record entries.

• Made appropriate service record entries for more than 100 staff members; provided input for

efficient utilization of space to include floor plans and design, ensuring proper cubicle design,

and the required spacing of offices.

• Demonstrated capacity to provide excellent teamwork; excelled at scheduling and managing

multiple detailed assignments; trained and mentored other staff members.

• Coordinated with acquisition personnel in acquiring office supplies and equipment, then

stores and distributes office supplies and equipment.

• Prepared and updated various publications for routing approval; printed and distributed

Publications, while performing data entry into databases.

• Used advanced software programs (spreadsheets, graphics) to create or generate documents,

web pages or articles, statistical reports or tables, graphics presentations, or educational

material requiring data collection, mathematical manipulations, or information research.

• Developed relationships with internal personnel or departments, vendors or customers to

obtain services, finalize plans or agreements or follow-up with issues.

• Prepared various information and reports on a weekly basis for Manager to utilize in meetings

and executive briefings.

• Assured timely completion of reports, controlling correspondence and action documents,

composing correspondence on own initiative concerning administrative and clerical issues of

the office.

• Prepared and coordinated signature retrieval for all delegations of authorities for use of

control points, contracts, and standard office supplies.

• Coordinated presentation of special awards, service pins, incentive awards, and

complimentary letters during staff or special meetings.

Resume Page 4

References Available upon request.

Additional Information This is my attempt for federal government employment.

Contact this candidate