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Data Entry Customer Service

Leeds, AL
May 15, 2024

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Gramata **** Ivy Place Moody, Shorter Alabama ****4 205-***-****

Professional Summary

An Account Payables Clerk with +10 years’ experience in a corporate environment. I am detail- oriented and proficient at building and maintaining professional relationships. Have an Associate Degree in Accounting.



· Major: Accounting

· Minor: Marketing


· Major: Accounting

· Related coursework: Long and short certificate in Accounting Skills & Core Qualifications

§ Extensive familiarity in Oracle and SAP

§ Highly proficient Oracle and Ross System

§ Data Entry and 10-key skills

§ Computing, classifying, and recording numerical data to keep financial records complete.

§ Excellent dependability in maintaining strict customer confidentiality

§ Knowledge of bookkeeping procedures.

§ Sound customer service skills

§ High ability to work independently or as part of a team

§ Strong organizational and multitasking abilities

§ Finding discrepancies in figures and numbers.

§ Ability to multitask and prioritize daily requirements.

§ Strong Microsoft Office skills; proficient in Excel, Word, and Outlook.

§ Excellent analytical, reconciliation and overall troubleshooting skills.

• Articulate; strong verbal and written communication skills

• Able to listen intuitively

• Positive attitude

• Basic computer skills

• Team player and Quick learner

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• Able to multi-task in a “think-on-your-feet” Call Center environment

• Prompt and reliable


Remote Working Student Information Specialist Collegiate Admission &Retention Solutions September 2023 – March 2024

• Accurately deliver scripts to callers both inbound and outbound

• Accurately disposition calls

• Be completely familiar with all product knowledge at all times

• Maintain a wrap up time of 3% or less daily

• Arrive to work on time for all scheduled shifts

• Consistently receive high QA scores

• Duties and responsibilities are subject to change by the employer as the needs of the employer and requirements of the job change

Treasury Specialist Biohorizons Implant Systems July 2021 - September 2022

• The Treasury Specialist has direct responsibility for maintaining monthly bank reconciliations and accurate cash balances for all divisions and subsidiaries of the company in the General Ledger

• This position is also responsible for the maintenance and proper filing of unclaimed property, AP Vendor setup, verification and maintenance, and other special projects, as assigned

• Review cash entries daily to identify any unrecorded transactions

• Research and propose adjustments to ledger accounts to correctly state cash balances

• Reconcile bank activity to general ledger on a monthly basis in order to meet close deadlines as outlined in the monthly close calendar

• Assist with maintaining unclaimed property database, which includes determining vendors with outstanding stale dated checks, sending proper notifications to these vendors and subsequently filing with the respective state(s), if needed

• Assist with external audit(s) through record retrieval and process demonstration for auditors

• Other finance responsibilities as assigned

Account Receivables Clerk BB&T Insurance Accounting October 2018 - December 2020

• • • • • • Manage Provide Be agency Reconcile Responsible all Serve vendor the as primary CSRS. the training backup all payables recurrables for accounts resource month-for to agency to other according Accounts end and for Regional personnel close accounting payables Payable to for Insurance internal Sagitta on processes discrepancies proper for control processing. and Accountants, accounts for non-guidelines. assigned Sagitta between procedures. as supported agencies. assigned. the insurance agencies. carrier 6. Submission and the of ACCOUNT PAYABLE CLERK ALTEC INDUSTRIES, INC SEPTEMBER 2007 - MARCH 2018

• Process 2-way and 3-way PO matching invoices and obtained appropriate approvals utilizing Oracle.

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• Exhibited and ensured accurate coding, sorting, balancing and payment of invoices and receipts.

• Managed and assisted with monthly closing of books and reconciliations.

• Demonstrated effective and professional communication with internal and external vendors and clients.

• Reconcile monthly statements and research discrepancies

• Process and research employees expense reports and corporate purchase cards.

• Set up new vendors and maintained AP files

• Research and acquired key vendor data such as W-9 form, tax Identification number (EIN), remit to address, and 1099 information

• Perform vendor setup and maintenance

• Managed activation and deactivation of suppliers in Oracle system.

• Entered and processed vendor payments using Oracle and SAP.

• Processed an average of 1500 invoices per week in Oracle and Markview (Kofax) System. BOOKKEEPER/COMPUTER ROOM HOME DEPOT JUNE 1999 – SEPTEMBER 2007

• Balance cashier’s register and store vault.

• Replenish store vault Cash order

• Demonstrated open and professional communication with internal employees

• Perform for 200 internal employee payroll errors and fix Kronos timeclock errors.

• Repaired cash registers and broken scanners

• Replenish Cash in self-checkout registers

• Print store manager and department head daily reports. TELLER FIRST UNION BANK FEBRUARY 1994 – NOVEMBER 1997

• Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.

• Balance Automated Teller machines, ATM Cash Dispensers (TCDs)/ Teller Cash Recyclers

(TCRs) often totaling more than $100,000.

• Process 25+ customer transactions per hour with extreme attention to detail.

• Selling and redeeming U.S. Savings Bonds applications to the Federal Reserve as needed.

• Respond to customer account inquiries totaling 115+ weekly accounts.

• Assisted with training of new tellers ensuring that they received a comprehensive education on proper banking policies.

REFERENCE Available on request.

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