Active Directory Administrative Support

Katrina Joy

**** ******** ******* ** *****

901-***-**** ad5p7y@r.postjobfree.com

OBJECTIVE: To acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.

SUMMARY: Detail-oriented IT professional and Executives Assistant motivated to drive projects from start to finish as part of a dynamic team. Deadline-focused with a broad range of technical skills.

SKILLS

Installation, configuration, and troubleshooting Windows XP, Windows 7, Windows 8, Windows 10, Windows 2000/2003/2008, basic Linux software, Microsoft Office, Excel/ VBA, and Power point.

Professional working knowledge of SMS, Active Directory, Exchange 2007/2010, and remote login tools.

Experience with desktops, servers, laptops, tablets, RF guns, network printers software and hardware installation.

Experience with Ghost software and PXE.

Calendar Management.

Organizing Meetings Administrative Support.

Managing Relationships with Clients and Shipping Co.

Dell SonicWALL firmware upgrade, prototyping and troubleshooting. With routers, switches and firewall experience.

Monitors network access, addresses data security, password generation and file access to forecast potential access risks.

Actelis Network configuration and basic troubleshooting.

Configuration of Cisco phones and routers.

Designing and Maintaining Filing System.

Processing Telephone Calls and Request.

Professional EXPERIENCES

Ingram Micro Millington, TN

Configuration Tech II

Setup, configured, and troubleshooting of hardware and software on Client’s equipment.

Restore data, operating systems, files, and drivers.

Imaging desktops, laptops, surface pros, mac books, and servers over the network.

Loaded operating systems using desk and flash drives.

Enter commands and observed system function to verify correct operations and detect errors.

Manages user and systems accounts in Active Directory to include account creation, deletions and password resets.

Installation, Setup, and Testing are completed as per customer specific build instructions.

Work with Systems Administrators to support DHCP, DNS, Mail, Operating systems and production application configurations.

IQor Memphis, TN

Shipping Clerk

Keep management and supervisors aware of product shortages in order to maintain accurate information on the company website.

Practice customer service when interacting with other companies and clients and see to it all external parties receive a positive interaction with the company.

Prepare detailed and accurate invoices to accompany shipments and ensure all items are packaged and shipped to company standards.

Update inventory records and compile weekly or monthly reports for the management.

Take care of all customer requests and complaints.

Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming items and staff on hand to manage the shipments.

Develop and sustain a level of professionalism among staff and clientele. Coordinate deliveries to customers and clients on a daily basis, including boxing goods, addressing packages, and staying in contact with shipping companies.

First National Realtor Olive Branch, MS

Executive Assistant

Coordinate executive communications, including taking calls, responding to emails and interfacing with clients.

Prepare internal and external corporate documents for team members and industry partners.

Schedule meetings and appointments and manage travel itineraries.

Arrange corporate events to take place outside of the work place, such as golf tournaments, fund-raising events and staff appreciation events.

Maintain an organized filing system of paper and electronic documents.

Uphold a strict level of confidentiality.

Family Physicians Group P.C., Memphis, TN

NCMA/X-Ray Tech (Shift Supervisor)

Resolution of critical issues in a time-sensitive environment using excellent analytical skills.

Effective management of employee performance including appraisals, support, training and discipline.

Trained and educated the workforce regarding proper work completion and adherence to company standards.

Development and maintenance of a safe work environment to meet all health and safety standards.

Assigned duties/shifts to different employees as per their areas of expertise.

Education

Southwest Tennessee Community College, Memphis, TN

2002-2004

Associate of Applied Science: Allied Health Science

Minor in Mathematics

ITT Technical Institute, Cordova, TN

2012 – 2013

Associate of Applied Science: Network Systems Administration

Outstanding Achievement Award

Graduated Salutatorian

Advanced coursework in Internet and Network Security

A+ Certification

KJ

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