Customer Service Insurance Agent
Resume:
Jodi L Borg
Phoenix AZ *****
602-***-**** cell
602-***-**** home
ad5p7m@r.postjobfree.com
Career Overview
I am looking to expand my knowledge and find a career path with a potential for growth and financial security.
Skills
Strong people skills, salesmanship, and customer service qualities. Positive attitude, Reliable, hard worker, teachable.
Experience in multiple areas including various types of sales including demonstration and private party sales, cashier, retail, childcare, property management, Licenced Medicare sales, customer service and phone experience.
Work Experience
HealthCompare - Allstate
1/1/2023- 1/11/2024
1100 NW Compton Dr. Suite 100 Hillsboro OR 97006
800-***-**** for verification
*Licensed Medicare insurance agent. Supervisor Sarah Rendon.
*Special training - AHIP certified, multi carrier certified.
* Responsibilities include: Making and Taking calls from Medicare beneficiaries to compare medical plan options, recommendations, enrollments, follow ups, continuing education and annual testing and licensing for Ahip and other carrier license’s Healthcompare - National General
8/29/2022- 12/31/2022
1100 NW Compton Dr. Suite 100 Hillsboro OR 97006
800-***-**** for verification
*Licensed Medicare insurance agent. Supervisor Zane Beckstead.
*Special training - AHIP certified, multi carrier certified.
* Responsibilities include: Making and Taking calls from Medicare beneficiaries to compare medical plan options, recommendations, enrollments, follow ups, continuing education and annual testing and licensing for Ahip and other carrier license’s. GOHealth
2/2/2022 for training
3/2/2022-8/24/2022
241 W Huron St Chicago ILL 60654
*Licensed Medicare insurance agent. Supervisor Daniel Leigh
*Special training - AHIP certified, multi carrier certified.
* Responsibilities include: Making and Taking calls from Medicare beneficiaries to compare medical plan options, recommendations, enrollments, follow ups, continuing education and annual testing and licensing for Ahip and other carrier license’s. HPONE - Health plan One Medicare solutions
3/5/2018 -2/1/-2022
13430 N Black Canyon Hwy Suite 290
Phoenix AZ 85029
*Licensed Medicare insurance agent. Supervisor Sean Allard
*Special training - AHIP certified, multi carrier certified.
* Responsibilities include: Making and Taking calls from Medicare beneficiaries to compare medical plan options, recommendations, enrollments, follow ups, continuing education and annual testing and licensing for Ahip and other carrier license’s. Phoenix AZ 85029
*Brokerage – Multiple carrier program 2 years * MAQ – single carrier program 1 years
● Licensed Medicare Insurance agent
● Medicare health insurance plan and ancillary plan sales and enrollment. Customer service.
● Special training – AHIP certified, product and carrier certified.
● Responsibilities include: Making and Taking calls from Medicare beneficiaries to compare medical plan options, recommendations, enrollments, follow ups, continuing education and annual testing and licensing for Ahip and other carrier license’s.
GDIT-General Dynamics information technology
8/12/2013 -3/2/2018
8900 N 22nd Ave.
Phoenix AZ 85021
*Customer service and claims representative for Medicare and customer service for the ACA- Health insurance marketplace.
● Taking inbound calls from Medicare beneficiaries and Marketplace consumers
● Explaining coverage guidelines, verifying eligibility
● Application processing for enrollment into insurance plans, escalations, claims review CDS- Club demonstration services
Store 665 1646 w Montebello Ave.
Phoenix AZ 85016
October 4, 2003 – August 2013
Demonstration sales advisor.
● Duties include Set up, Product preparations, cooking, product knowledge, product representation, customer service and various product sales through demonstration. Dollar Tree
Store closed
June 16, 2005 – June 25, 2006
● Cashier, stocking, display
Homemaker march 1996 - October 2003
Horizon Real Estate Group
2999 N 44 Street suite 450
Phoenix AZ 85018
July 1994 – March 1996
Onsite Resident Property Management.
Property location 4416 N 35th Ave Phoenix AZ 85017.
*Onsite duties include:
● Running an office from My apartment unit and presenting vacant units to rent.
● All office paperwork including applications, running credit checks, contracts, three-day notice’s, maintenance requests, collection of rents, deposits, late- fees and other money transactions
● Preparing units for rental, including the cleaning and painting of vacant units.
● Minor plumbing and electrical repair, and other minor maintenance.
● Working jointly with outside vendors, scheduling of pest control, carpet cleaners, electrician’s and other necessary suppliers.
● Property care including grounds-keeping, lawn care, laundry and pool care.
● After hour emergencies and resident assistance.
With this property until it was sold by owner and the management company lost the property. Anastasi Construction Company Inc.
1200 Aviation Blvd suite 100
Redondo Beach CA 90278
Assistant Resident Manager 10 months Resident Manager New property 2 years August 1989 – December 1993
Duties included:
● Opening of two new properties, showcasing, and renting all vacant units.
● Running credit checks, and applications, Resident selection.
● All paperwork - including contracts, three day notices, maintenance requests, collection of rents, deposits and fees.
● Maintenance of grounds and laundry facilities.
● Dealing with resident situations and emergencies.
● Responsible for training two new managers for their positions. Other Employment
Small world daycare. 7/1988-1/1989
Charlie’s warehouse 7/1987 – 1/ 1988
Apple- one temps 7/1986 – 6/1987
Bay Buick / GMC trucks 9/1985 – 2/1986
Bullocks 11/1984 -9/1985
Jay Jacobs 8/1984 – 11/1984
Der Kinder-garden Preschool 6/1984 – 8/ 1984
Foster Freeze 6/1982 – 5/1984
Education
Hawthorne High School- Graduate Diploma
References upon request
*Randi Borgnis *Trena Knowlton *Evonne Barnes * Rebecca Michaels *Rhonda Ferguson
* Trang Van Camp *Debbie Howden * Lonna Gordon *Tommy Vargus * Joseph Garcia
*Karen Hayes * Gabriella Viola
Contact this candidate