Customer Service Business Administrationk
Resume:
Marianne Taqui
**** ********** ****, ******, ***** 75287
ad5p4b@r.postjobfree.com
linkedin.com/in/marianne-taqui
Profile:
Having acquired numerous enriching professional experiences as a bilingual individual, I have developed a strong ability to adapt to various situations. Driven by the desire to apply this versatility within your organization, I am willing to fully commit to the new challenges offered by your company, bringing significant added value. Education:
Bachelor/ Maters of Business Administration (BS/MS) Graduated: December 2023 Major: Accounting/ Audit ACCT GPA 3.280
Overall GPA Bachelor 3.619
Overall GPA Master 3.363
University of North Texas Denton, Texas
Associate of science Graduated: May 2020
Major: Business Administration GPA: 3.9
Richland College Dallas, Texas
Bachelor in Operational Marketing Graduate: July 2016 Major: Marketing Lille, France
University Catholic of Lille
Employment:
Reliance Audit Group August 2022- December 2023
Remote
• Developing audit plans and investigating fraud
• Evaluating risks and enhancing productivity
• Participate in month-end close activities.
• Understand and validate intercompany activity.
• Work with internal and external auditors.
Be’s Professional Services, LLC April 2020-June2021 Bookkeeper Entry Level Account Associate I
Dallas, Texas
• Updating Bookkeeping Clients, Data Entry.
• Working closely with clients to retain and understand their business needs.
• Working with QuickBooks Online,10-Key and Desktop
• Sorting receipts for bookkeeping clients and updating the spreadsheet.
• Categorize checking account and credit card transactions based on predefined criteria.
• Create journal entries according to the established process.
• Manage accounts receivable and deposit checks.
• Manage accounts payable.
• Import client payroll data into our Employee Roster template.
• Review client tax return.
Slim silhouette September 2019-October 2020
Customer Service
Remote
• Answer phone call.
• Help customers by message (Business WhatsApp’s, Facebook, Email)
• Respond to customer inquiries via phone, email, and chat in a prompt and courteous manner.
• Assist customers with order-related issues, product information, and general inquiries.
• Resolve customer concerns efficiently, aiming for first contact resolution.
• Navigate various systems and applications to provide accurate and timely information.
• Collaborate with team members and other departments to address customer needs. Richland College Bookstore July 2018- July2019
Assistant supervisor Dallas, Texas
• Prepared the order and sent it to the customers.
• Helped customer with online order, return.
• Verified inventory and report to the manager.
• Work closely with Customer Service, Program Management, Information Technology
• Subcontract Evaluation, Pricing, Accounting, Financial
• Planning and Analysis, and other functional organizations as required. Carrefour city August 2015-July 2016
Assistant manager Lille,
France
• Controlled inventory and placed order of store replenishment.
• Scheduled shift hours for cashiers
• Welcomed and guided customers when needed.
• Work closely with Customer Service, Program Management, Information Technology
• Subcontract Evaluation, Pricing, Accounting, Financial
• Planning and Analysis, and other functional organizations as required. Volunteer Experience:
Educational Center for troubled children June 2013-July2014 Educator Abidjan, Ivory Coast
• Managed troubled children.
Additional:
• Fluent in both English and French
• Proficient in the use of Microsoft Office products (Excel, Word, Outlook, PowerPoint, Access)
• Great organizational and coordination skills, strong attention to detail, and exceptional intuitive problem- solving abilities.
Contact this candidate