Executive Assistant Administrative

Jan L. Craig

ad5p18@r.postjobfree.com

www.linkedin.com/in/jan-craig-2176b213

Richmond Hill, GA 31324 • 912-***-****

May 14, 2024

Dear Hiring Manager:

After reading your requirements for the Administrative0 Assistant, I am certain of my ability to be an asset to your organization.

My experience has given me a broad range of skills and encompasses all aspects of providing excellent service to clients/customers, maintaining updated files/records, extending high-level support to CEO/directors, managing active calendars, and delivering remarkable assistance for operational efficiency. Further, my ability to learn new software platforms has been repeatedly proven. I look forward to bringing these strengths and more to the position.

Please also consider the following highlights of my qualifications:

Excellent communicator with ability to communicate with Executives, customers, clients, partners, and vendors both verbally and via email/newsletters.

Skilled in writing and editing a variety of documents including contracts, procedures, handbooks, newsletters, and websites.

Astute at managing projects, calendars, emails, files/records and database systems.

Excellent at multi-tasking, follow-through and problem solving.

I look forward to meeting with you and learning more about this position. Until then, thank you for consideration.

Sincerely,

Jan L. Craig

Jan L. Craig

ad5p18@r.postjobfree.com

www.linkedin.com/in/jan-craig-2176b213

Richmond Hill, GA 31324 • 912-***-****

Administrative Assistant

Dedicated and detail-oriented professional with extensive experience in providing administrative support, updating records/files, and maintaining and improving database systems.

Excellent record as an Administrative/Executive Assistant and as main liaison to Board of Directors. Stellar track record of planning and executing business development and fundraising events from initiation to successful execution. Skilled at maintaining active calendars across multiple calendars. Demonstrated ability to improve filing procedures to meet time-sensitive deadlines. Adept at organizing and compiling information for board meetings and various events. Skilled in streamlining and documenting processes for flow of information. Articulate communicator with remarkable interpersonal, problem-solving, strategic/analytical thinking, and time management skills.

Areas of Expertise

•Correspondence & Communication

•Calendar Scheduling

•Process Improvement

•Office Administration

•Documentation/management

•Operations Management

•Cross-functional Collaboration

•Organization

•Database Upkeep

•Team Building & Training

•Policy/Procedures Management

•Multi-Tasking

Key Accomplishments

●Played a key role in expanding a Habitat for Humanity affiliate in size of operations (from one county t0 nine) and revenue sources (from no Restores to five).

●Assisted business owner for growth of startup accounting firm to a gross income of over $100K in just three months..

●Oversaw bonus programs for more than 3K senior executives around the world.

Career Experience

Freelance remote work as Administrative Assistant 2021 to present

Work part-time side jobs using software such as MS Office Suite, Excel database management, Asana, Calendly, Doodle Poll, QuickBooks Online, and more. Also handled calendar management, email management, contract management, internet research and other administrative responsibilities.

Development/Executive Assistant, Habitat for Humanity of Greater Cincinnati; Cincinnati, Ohio 2013 to 2014

Managed all day-to-day tasks and provided timely administrative support to CEO and President. Acted as main point of contact to Board of Directors by coordinating all aspects of administrative operations. Played vital role in producing reports for board meetings, recruiting talented Board members for events, and liaising with various stakeholders to seek immediate assistance for events. Delivered high-level support to Development Director and Managers to manage multiple phases of fundraising activities. Maintained comprehensive database for Raiser’s Edge contact database. Monitored and optimized processes for successful execution of organization’s website.

●Collaborated with development director to attract donors through website, site signage, and annual events.

●Oversaw construction kick-off and house dedication events for over 40 homes, including securing speakers, developing programs, and ensuring timely acknowledgment to partners for massive contributions.

●Introduced and maintained Raiser's Edge database, resulting in improving tracking and communication with donors, clients, volunteers and government officials.

Business Manager/Executive Assistant, Cincinnati Habitat for Humanity; Cincinnati, Ohio 2002 to 2013

Managed all day-to-day tasks and provided timely administrative support to CEO and President. Managed an active calendar. Acted as main point of contact to Board of Directors by coordinating all aspects of administrative operations. Played vital role in producing reports for board meetings. Maintained database of donors used for fundraising. Hired and enhanced professional skills of volunteers through interactive training sessions and individual career plans. Delivered constructive guidance on proper implementation of policy and procedures. Acted as central point of contact for organization – internally and externally. Effective management of HR activities, including managing background checks and adhering to HR policies. Planned and arranged annual dinner to engage volunteers and sponsors. Identified areas of improvement and implemented viable methods to enrich partners’ experience. Supported Development Director in managing her calendar and multiple fundraising activities.

●Managed all facets of monthly e-newsletter from production to distribution to over 8K subscribers.

●Contributed to growth of HR operations from six to 30 employees.

●Developed employee handbook to educate clients company’s culture, mission, and values.

Education

High School graduate with some College

Additional Experience

Office Manager/Bookkeeper, Comprehensive Business Solutions; Cincinnati, Ohio

HR Manager, SAP Implementation, Procter & Gamble Company; Cincinnati, Ohio

Manager, Global Executive Compensation, Procter & Gamble Company; Cincinnati, Ohio

Manager, International Executive Compensation, Procter & Gamble Company; Cincinnati, Ohio

Technical Proficiencies

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Microsoft Teams Zoom G-Suite Adobe Acrobat Calendly Doodle Poll Asana SharePoint Dropbox Dashlane Last Pass Blackbaud’s Raiser’s Edge Donor/Contact Management Database Mail Chimp/Constant Contact Social networking sites (Facebook, LinkedIn, & Twitter) QuickBooks Online

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