Tiera Lumpkin
Detroit, MI *****
************@*****.***
Objective
To obtain a position in a customer service setting utilizing my education and work experience which will ultimately lead to a leadership role within the company. Education
Dorsey Technical School, Roseville, MI
Diploma: Patient Care Technician
Graduation 08/05/2011
Work Experience
Fakhoury Global Immigration, Troy, MI 01/2018 – Current Legal Assistant
• Assist the Attorney by drafting/organizing legal documents and gathering information about cases for the Attorney to review
• Respond to client emails and phone calls in a timely manner
• Send out packages and file documents in file room
• Promoted from the legal support/copy center to an legal assistant Dignitas Inc, Farmington Hills, MI 05/2014 – 12/2018 Direct Care Worker
• Administer medication
• Transport clients to doctor appointments, on errands, and to recreational activities
• Help clients with daily activities such as cooking and cleaning A&W All-American Food, Sterling Heights, MI 07/2013 – 05/2014 Cashier
• Greet/assist customers
• Enter customer orders into the computer
• Processed/prepared customer orders
Staffworks/Mercury, Sterling Heights, MI 12/2012 – 02/2013 Production Worker
• Box or bag products with a time-sensitive deadline
• Prepare customer orders to be shipped at the customer’s request in a timely manner
• Organize products for preparation for Fed Ex pick up St. John Providence Hospital, Southfield, MI 06/2011 – 08/2011 Patient Care Technician Extern
• Performed vitals and blood glucose testing
• Fed patients with care and ambulated patients to various locations
• Utilized and accurately documented Electronic Medical Records Charting
• Performed bed baths, oral care and perineal care
• Performed bed making with occupied and unoccupied beds Hutzel Women’s Hospital, Detroit, MI 06/2009 – 12/2010 Clerical Technician
• Performed patient check in and check out
• Completed registration forms and verified demographics
• Assembled and filed medical charts
• Utilized a multi-line phone system