Pharmacy Technician Customer Service
Resume:
Yvette Embry
Mesa, AZ *****
ad5osb@r.postjobfree.com
Personal Objectives: To obtain a position with an organization that offers a challenge and an opportunity for continued professional and personal growth and development. Work Experience
Pharmacy Technician
KORMAN HEALTHCARE - Chandler, AZ
June 2023 to December 2023
Responsible for answering phones from LTC facilities, Hospice and patients to fill it refill prescriptions. Also handled electronic refill requests, entered new member profiles, data entry of new prescriptions and ensuring medications were batched for appropriate delivery times. Made outbound calls to Dr's offices and facilities as necessary.
Customer Service Associate
GPM Industries LLC - Mesa, AZ
December 2022 to June 2023
CSA at Fast Market, a convenient store and assisted customers with their purchases at checkout including lottery tickets, and fuel purchases. Stocked shelves and food, beverage areas and coolers. Cleaned the store, swept and mopped, prepared food items, took out trash, stocked cigarettes. Provided exceptional customer service and maintained a cash drawer with 100% accuracy and zero shortages. Pharmacy Technician
Walmart - Mesa, AZ
August 2016 to September 2017
Worked drop off window taking new and refill prescriptions. Answered incoming calls, entered new Rx info, created new customer profiles Filled and labeled Rx's at filling station with 100% accuracy Assisted customers at Pickup station returning to pick up prescriptions Assisted in checking in and placing daily orders, stocked new drugs correctly as they arrived, faxed or called Dr's offices for new and/or refill requests Helped maintain a clean and proficient pharmacy, assisted all pharmacist with whatever needs they had Pharmacy Technician
Walmart Neighborhood Market - Mesa, AZ
May 2014 to August 2015
Worked drop off window taking new and refill prescriptions. Answered incoming calls, entered new Rx info, created new customer profiles Filled and labeled Rx's at filling station with 100% accuracy Assisted customers at Pickup station returning to pick up prescriptions Assisted in checking in and placing daily orders, stocked new drugs correctly as they arrived, faxed or called Dr's offices for new and/or refill requests Helped maintain a clean and proficient pharmacy, assisted all pharmacist with whatever needs they had Gap in Employment
Gaps in employment are due to time spent at home attending school to further my employment opportunities and caring for my granddaughter who I acquired custody of. Education
Trade school in Pharmacy Technician
Pima Medical Institute-Mesa - Mesa, AZ
September 2003 to June 2004
Skills
• Pharmacy Technician Experience
• HIPAA
• Medical Terminology
• Microsoft Word
• Order Entry
• Food Preparation
• Packaging
• Clinical Pharmacy Experience
• Compounding Medications
• Cash Handling
• Typing
• Data Entry
• Commercial Cleaning
• Computer Operation
• Cold Calling
• Medical Records
• Quality Assurance
• Insurance Verification
• Microsoft Outlook
• Microsoft Powerpoint
• Cleaning Experience
• Computer Skills
• Supervising Experience
• Medical Billing
• Epic
• Pharmacy Software
• ICD-10
• ICD-9
Certifications and Licenses
Food Handler Certification
Pharmacy Technician License
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