RESUME
Terrence Gibbs
San Antonio, TX
********@*****.***
SUMMARY
● Accuracy and attention to detail ● Technical Aptitude
● Order Processing ● Data Analysis
● SAP S/4 Hana ● Invoice / Billing Processing
● Product Quality Control ● Customer Service
● Demand Forecasting ● Team member software training
EDUCATION / PROFESSIONAL TRAINING, CERTIFICATIONS
● Earned nine credits in Business Management – Community College of Philadelphia
● Counterbalanced Forklift Certification
PROFESSIONAL EXPERIENCE
JDM Sorting, LLC. September 2008 – June 2023.
Data Entry Analyst
● Implemented a streamlined data entry process, resulting in a 20% increase in efficiency and accuracy.
● Analyzed and verified large datasets for accuracy and completeness, ensuring compliance with company standards.
● Collaborated with cross-functional teams to identify data entry errors and implement corrective actions.
Billing Analyst
● Processed invoices and billing statements in a timely manner, ensuring accuracy and compliance with company policies and procedures.
● Reviewed and resolved billing discrepancies and disputes with clients, resulting in improved customer satisfaction and timely payment processing.
● Collaborated with internal departments to collect necessary billing information and resolve customer inquiries in a professional and efficient manner.
● Streamlined billing processes, resulting in increased efficiency and reduced errors.
Procurement Specialist
● Managed and executed purchase orders, ensuring accuracy and timeliness in procurement processes.
● Collaborated with cross-functional teams to identify and address potential supply chain issues, resulting in improved efficiency and cost savings.
● Utilized data analysis tools to forecast demand and track inventory levels, optimizing inventory management strategies.
● Implemented process improvements, leading to increased productivity and reduced errors.
Quality Control Manager
● Conducted thorough inspections and audits of product samples to ensure compliance with quality standards.
● Implemented and monitored quality control processes to identify and resolve any deviations in manufacturing procedures.
● Collaborated with cross-functional teams to address and resolve quality issues in a timely and efficient manner.