General Manager Front Desk
Resume:
Brandy Newman
Bessemer, AL *****
ad5ool@r.postjobfree.com
General Manager GM
Customer service (with a )
Authorized to work in the US for any employer
Work Experience
General Manager (GM)
JDH Developers - Bessemer, AL
May 2022 to Present
• I am responsible for managing the entire property, and insuring that my employees are all doing thier jobs to there very best of thier ability and in a timely manner.
• Working the front desk with a positive and friendly attitude. Checking in new guest and taking stay over payments. Creating and printing out the housekeeping reports and depurature lists for my housekeepers when they come in at 10 am. Putting the rooms back on clean after the housekeeper finishes cleaning them. ALWAYS insuring to the guest that thier happiness and satisfaction are the most important pert of my job.
• I am responsible for hiring, training new employees Issuing employees warnings/writing them up and
+ or firing.
• Checking rooms after housekeeping cleans them to make sure they did thier jobs properly.
• Walking the property throughout the day making sure thst everything looks good and tha there aren't any issues going on. Also checking in with my employees to make sure thier doing their jobs. I strive to be a team, working together to achieve that goals are met, taking pride in what we accomplish each and every day.
• I am responsible for night audit. Getting all daily deposits together and banking them 3 days a week.
• Keeping in touch with corporate and my supervisors from out of Georgia. Answering any emails they have sent me. Performing all tasks that are asked of me. I take pride in all I do, making sure that it shows through my work and dedication.
• Doing Payroll for all employees bi-weekly.
Front Desk Clerk and Night Auditor
ECONOMY INN - Bessemer, AL
March 2016 to May 2022
My job was to work the front desk. Accesting guest, checking them in, taking stay over payments. Making sure everyone had paid or had checked out by check out time, 11am. Also I did the night Audit and I banked all daily deposits.
Education
High school diploma
Hueytown High School - Hueytown, AL
August 1992 to August 1995
Skills
• Computer skills (10+ years)
• Microsoft Windows Server
• Checkinn software (8 years)
• Managing money (10+ years)
• Meditech (4 years)
• Night Audit (8 years)
• Guest Services (8 years)
• Inventory Control (8 years)
• Microsoft Word (8 years)
• Office Management (3 years)
• Sales (10+ years)
• Payroll (8 years)
• Auditing (8 years)
• Retail Sales (10+ years)
• Cleaning Experience (10+ years)
• Front Desk (8 years)
• Management (3 years)
• Medical records (4 years)
• Customer service (10+ years)
• Phone etiquette
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