Office Assistant Call Center
Resume:
* ******** **** - ** ****** ****
* ******** **** - * ***** 2019
* ******** **** - ** ******** 2011
2018
2016
2012
2009
2008
Gontse Phalatsi
068******* ad5oef@r.postjobfree.com
Objective
To obtain an entry-level position at a respected organisation and utilise the educational qualifications I've obtained. To work in an environment which encourages me to succeed and grow professionally where I can utilise my skills and knowledge appropriately.
Experience
Radineo Primary School
Educators Assistant
Carrying out administrative tasks. Follow school policies and procedures Getting the classroom ready for lessons
Helping teachers to plan learning activities and complete records Supervising group activities. Helping children who need extra support to complete tasks Helping with outings and sports event and taking part in training Taking attendance or monitoring participation
Tele Tech
Call Center Agent
Manage outbound calls and organise all conversation records Follow various communication scripts when speaking to a caller Build sustainable customer relationship and build product knowledge Improve performance and hit goal and handle customer engagement Toy Zone
Shop Assistant
Greeting and serving customers
Advising and assisting customers, answering customer queries Restock the supply of stock on shelves
Tracks and report record of sales. Taking inventory and monitoring sales floor Cleaning and organizing work areas
Education
Oxbridge Academy
Introduction to Health Safety
Forensics4Africa
Forensic Science Forensic Biology NQF5
Alison-E-Learning
Customer Service
GoodShepherd Abet Center
Computer Literacy and Office Procedures
Princess Park College
National Senior Certificate
Skills
Computer Literate skills
Attention to detail and adaptable
Strong work ethic, able to work with a team
Time management and active listening skills
Oral and written communications skills.
Ability to build good working relationships with people Languages
English
Setswana
Reference
Karabo Mogotsi -
ad5oef@r.postjobfree.com
Dikonketso Nokiase -
Pierre J Joubert -
ad5oef@r.postjobfree.com
Contact this candidate