Data Entry Customer Service
Resume:
Elen Rubio
Van Nuys, CA 91406
*************@*****.***
Multiple years of experience in customer service satisfaction, receptionist abilities, filing and data entry. Open to opportunities to expand these assets in di erent work environments. Experience
January 2020 - PRESENT
Life Alert, Encino - Dispatcher Administration
● Provide prompt customer support over the phone and in writing.
● Training new hires on company- specific policies, procedures and guidelines.
● Applied problem- solving skills to resolve customer inquiries and disputes and escalates using appropriate channels when necessary
● Utilize database and software systems to log information for at least 100 customers per day, ensure data entry was accurate and complete.
November 2019 - January 2020
WSS, Van Nuys - Customer Associate
● Assisted over 100 customers per shift by answering questions, providing merchandise expertise, helping with orders and processing payments.
● Ensured accurate inventory counts, timely identifying and reconciling any discrepancies.
● Managed cleaning break rooms, restroom and removing trash in a timely manner. March 2016 - February 2018
Las Comadres Food Truck, Panorama City - Cashier
● Interact with customers, manage transactions, resolve conflicts in a timely manner.
● Actively greet customers, while providing expertise on menus and specials available.
● Responsible for closing registers and cash handling large amounts Education
August 2012 - June 2016
Reseda Senior High - High School Diploma
Graduated with honors from the Police Academy Program. SKILLS
-Bilingual
-Customer service
2
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