Medical Office North Carolina
Resume:
Stephanie Robertson
Fuquay-Varina, North Carolina 27526
ad5odu@r.postjobfree.com
OBJECTIVE: To obtain a full time position as a medical office administrative professional in a private clinic or hospital setting, where I may utilize my skills and experience. I enjoy a fast-paced environment, am able to self-start, work as part of a team or independently.
EDUCATION:
Associate Degree in Applied Sciences, Central Carolina Community College
-Medical Office Administration
-Medical Billing and Coding
Enid High School, Enid, Oklahoma
GED Central Carolina Community College
SKILLS AND EXPERIENCE:
Obtain patient demographics and correct insurance information at each visit
Collection of copayments and patient balances
Schedule appointments/Check-in/Check-out processes
Submit medical records releases and set up patient referrals to other specialty practices
Obtain prior approvals from insurance carriers for procedures
Maintain schedule for the providers to increase patient throughput and office efficiency
Work collection accounts with patients to set up payment plans, promissory notes, and if needed, forward accounts to collection agency.
Post payments for services rendered
Manage high incoming and outgoing call volume
Handle patient/customer inquiries in a timely and professional manner
Read and interpret EOBs, answering patient questions regarding insurance coverage
Attention to detail, ability to multitask, clear verbal communication
Conflict resolution, positive attitude
QuickBooks, Microsoft Word and Power Point
Medical coding; proper use of CPT and ICD-10
Medical Billing, data entry
Insurance verification and prior approvals
Computer skills; Familiar with EMR systems, medical scheduling, POS systems
HIPAA
Leadership skills when working with others and with teams
Retail sales
EMPLOYMENT HISTORY:
Front office/Precertification Specialist
Solas Health PLLC; Raleigh, NC; August 2022-present
Server
Outback Steakhouse; Smithfield, NC; 2018-2022
Medical Biller
FastMed Urgent Care Administrative Office; Clayton, NC; 2016-2020
References available upon request
Contact this candidate