B2B Sales Consultant, Solution Selling, Technical Sales, Learning

JOEL VETSCH

Newburgh, New York ***** 203-***-****

ad5ods@r.postjobfree.com linkedin.com/in/joelvetsch

CAREER SUMMARY

Business Telecom Sales Consultant • Marketing Manager • Product Demonstrator

Award-winning business sales and marketing professional with over 14 years of hands-on experience driving revenue growth through innovative strategy, meticulous campaign execution, and refined sales capabilities.

Organized problem solver who works with self-confidence, high emotional intelligence, and interpersonal skills, maintaining a positive attitude in even the most challenging, fast-paced environments.

Independent, creative thinker with a proven track record of contributing effectively to building a productive relationship between stakeholders and shareholders for the successful accomplishment of campaign/project objectives.

Unique range of hard-earned skill sets built from experience overseeing the design and execution of integrated campaigns which have engaged audiences and delivered strong ROI.

“Joel is an outstanding sales and marketing professional. He worked not just to make the sale, but he worked very hard to ensure that it was the right solution. He was willing to provide great guidance and real-time information on competitive activities to help the product management team deliver great solutions. He understands not only how to respond and deliver but he also knows how to present the value proposition. I would say that any organization that puts Joel on their team has a franchise player.”

- Sharon McClain, Product Manager

AREAS OF EXPERTISE

Sales & Marketing

Referral Generation

Prospect Engagement

Customer Service

Relationship Building

Consultative Selling

Presentations

Collaboration

Experiential Marketing

Strategic Communications

Product Knowledge

Negotiation

Digital Marketing

Social Media

PROFESSIONAL EXPERIENCE

Spectrum Business, Middletown, New York October 2020 – April 2024

A brand of Charter Communications offering internet, phone, mobile, and TV solutions for small & medium businesses.

Business Account Executive

Worked closely with small, medium and enterprise clients to address their telecommunication objectives by recommending the best service design to meet their stated requirements and targeted budget.

Enhanced the performance of each business operation through proper utilization of Spectrum's Internet, TV, Phone and Mobile services.

Ensured every service order was entered correctly and progressed efficiently each step of the way to implementation.

Researched competitive offerings in marketplace to accurately address key differences with prospects.

Built long-term relationships with business owners, positioning myself as their "go to" for answering telecom questions.

Accessed my personal network of telecom professionals in the Carrier, Support and IT spaces, to connect prospective customers to the right resource for them - wherever they were located at.

First rep in the entire region to sell Business Connect, a cloud communications platform offered through a partnership with worldwide UCaaS leader Ring Central.

Frontier Communications, Middletown, New York February 2014 – May 2020

Fortune 500 telecommunications company offering a large portfolio of technology solutions to organizations across the USA.

Territory Account Executive

Consultative sales professional who spearheaded the establishment of fruitful business partnerships with a wide range of small, medium, enterprise, and municipal organizations supported by additional resources such as Pre-Sale Technicians, Sales Engineers, Post-Sale Project Managers, Engineers, and Customer Service Advisors.

Analyzed weaknesses in each organization’s existing operation and practices, leading coordination between internal and external teams to diagnose and design a comprehensive solution. Presented well-thought-out recommendation for aligning their needs and objectives with the technological products and services we represented.

A trailblazer who pioneered the sale of next-level cloud solutions inside the company with IaaS and Managed WLAN, adding to successes with other cloud services like UCaaS and SD-Wan. Worked tightly with product management to embrace new products and services, staying ready to guide and advise organizations on the value and benefits.

Demystified Digital Marketing processes for organizations by closely working with them to educate, inspire and develop an online strategy to be perceived as a subject matter expert. With valuable customized content marketing, social media marketing, and other engagement tools to help manage content and track results, organizations could visibly enhance the way they connected with their clients to build loyalty, trust and rapport.

Earned the President’s Club award in my 2nd year at the company, in addition to consistently winning awards for leading the region in attainment levels of performance metrics.

“Joel is very customer focused and has a contagious personality. That combination allows Joel to build trust and rapport with his clients. Coupled with his fearless ability to learn and try new skills and techniques, Joel would be an asset to any company.” - Christopher Faticoni, Sales Engineering Manager

Shoreline Event Management, Milford, Connecticut March 2012 – February 2014

Event-based marketing firm focused on gaining customer acquisitions by promoting clients’ products.

Event Trainer Event Manager

Hired to produce teams of experiential marketing professionals by training new hires in the techniques of captivating prospective consumers at promotional events and trade-shows across the Northeast region. Through interactive face-to-face product demonstrations (think Shark Tank), my role was to oversee events which placed consumers in an atmosphere to strategically activate several senses, encouraging the desired sales outcome.

Managed and facilitated a team approach to achieve organizational objectives, increased productivity, and heightened group morale. Campaign leadership included the mentoring of individuals, training in the understanding of consumer psychology, and successful duplication of strategic sales processes executed by each team member.

Consistently one of the top nationwide producers inside of a fast-paced challenging environment, leading various campaigns and significantly exceeding sales goals by 115% to 250%.

Recognized by the company’s president as a standout among training managers nationwide.

Big Orange Productions, Pawtucket, Rhode Island April 2010 – March 2012

Award-winning marketing agency managing promotional events, experiential marketing programs, and product launches.

Brand Ambassador

Bonded consumers to brands through experiences created in personal and focused ways at events and on the street.

Engaged consumers through an emotional connection, which made the product and brand more memorable, increased buyer’s loyalty, and ensured certain facts and pieces of information were remembered better.

“Joel is a true people person and brings his caring and genuine concern for others to his work. His skill at sales and marketing comes naturally as he believes in the product he promotes and approaches selling with a very honest, upfront, and upbeat attitude.” - Danielle Mazzaferro, Field Marketing Manager

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