M I C H A E L
S A N D E R S
ad5odl@r.postjobfree.com
Goodyear, AZ 85338
PROFESSIONAL SUMMARY
SKILLS
Promoted positive learning
experience with emphasis on
individualized instruction.
Reviewed existing plans to offer advice
and improve strategies for each student.
Created safe environment for
students to learn and explore.
Employed caring strategies to
encourage, motivate and empower
special education students with
important life skills and personal
confidence.
Used first aid and CPR abilities to
calmly handle emergency situations.
Updated records consistently to
maintain accurate, detailed files on
each student.
Managed customer inquiries and
concerns about products and
services.
Supported and evaluated new products
and provided feedback to marketing
and sales teams.
Created ultimate customer buying
experience with outgoing and
approachable personality.
Provided customers with clear
understanding of charges, billing and
price changes.
EXPERIENCE
Behavior Interventionist, Liberty high school, Aug 2023 Current, Peoria, AZ Utilized various teaching methods and learning principles to enable students to meet IEP goals.
Used first aid and CPR abilities to calmly handle emergency situations. Using specialized equipment to deliver a more inclusive learning environment. Customized instructional and activity plans to support needs of individual students. Employed caring strategies to encourage, motivate and empower special education students with important life skills and personal confidence. Determined need for additional support or adjustments to instructional techniques after assessing student progress.
Encourages student responsibility, cooperation and mutual respect consistent with district policies and procedures.
Reported on students' progress and development to keep parents informed and maintain strong support networks.
MS
Updated records consistently to maintain accurate, detailed files on each student. Trained regularly in important care abilities such as mobility assistance and tube feeding to stay ready for students' needs.
Delivered lessons to students, answering questions and explaining concepts. Promoted positive learning experience with emphasis on individualized instruction. Door-to-Door Sales Representative, Power home remodeling, Mar 2023 Aug 2023, Tempe, AZ
Completed all required paperwork for each sale and scheduled installation appointments.
Administered basic service tech support and answered general questions. Scheduled appointments o assist customers with Product and Service demonstrations. Explained and promoted value to drive sales.
Increased lead pipeline through social media promotion and engagement. Consulted with clients after sales or contract signings to provide ongoing support. Facilitated completion of credit application process, follow-ups and deal closures. Calculated sales prices and processed payments or collected billing information. Wrote up professional order documentation and collected the customers' payments to lock in sales.
Estimated or quoted prices, credit or contract terms, and delivery dates. Built strong rapport with customers to encourage continued loyalty. Traveled on foot or by car to deliver and sell merchandise or services. Identified creative lead generating techniques to build targeted audience of potential customers.
Sales Development Representative, Dabella, May 2022 Mar 2023, PHOENIX, Arizona Provided customers with clear understanding of charges, billing and price changes. Built strong customer relationships with new and existing customers by providing excellent customer support.
Trained new employees regarding sales tactics, product features and customer engagement.
Maintained up-to-date knowledge about products and promotions. Identified own leads and scheduled presentations to meet assigned pre-need quotas. Handled billing inquiries and provided customers with account changes based on requests.
Contacted customers for order clarification regarding omitted data, numbers or delivery dates.
Followed up on customer leads, developed mail lists, and performed cold calls. Tracked down sources of special products and services to meet customers' special needs.
Created business plans to uncover new opportunities and increase sales and profits. Kept records of sales-related activities and transactions in company database. Kept detailed records of sales or other business transaction records, inputting data into company system.
Engaged with customers to better understand needs and requirements and find appropriate solutions.
Kept up-to-date on current and upcoming product and service offerings. Executed planned merchandising strategies to produce desired effect. Addressed customer inquiries and concerns using extensive product knowledge. Trained junior staff members in proven sales strategies and techniques. Handled customer complaints following company procedure. Used cross-selling and upselling to boost value of customer purchases. Behavior Interventionist, Paideia academy, Apr 2017 May 2022, PHOENIX, Arizona Assisted with curriculum modification to meet learning style and needs of each student.
Utilized various teaching methods and learning principles to enable students to meet IEP goals.
Encourages student responsibility, cooperation and mutual respect consistent with district policies and procedures.
Implemented IEP plans to address identified concerns and improve progress against targets.
Consulted with educational stakeholders regarding each student's unique needs. Reported on students' progress and development to keep parents informed and maintain strong support networks.
Participated in child study team meetings, developing instructional goals and strategies.
Created safe environment for students to learn and explore. Used first aid and CPR abilities to calmly handle emergency situations. Employed caring strategies to encourage, motivate and empower special education students with important life skills and personal confidence. Determined need for additional support or adjustments to instructional techniques after assessing student progress.
Updated records consistently to maintain accurate, detailed files on each student. Monitored and regularly assessed students for progress reporting. Promoted positive learning experience with emphasis on individualized instruction. Reviewed existing plans to offer advice and improve strategies for each student. Fitness Director, Youfit, Jan 2017 Dec 2017, Tolleson, Arizona Recommended relevant fitness products and amenities to meet member needs. Promoted memberships, personal training and retail sales to meet company goals. Guided students through fitness programs to demonstrate techniques and maximize benefits.
Participated in continuing education courses to learn new routines and exercises. Educated members on proper exercise forms and appropriate use of equipment to maximize safety.
Assessed individual fitness levels to build customized fitness programs. Invited and encouraged non-members to attend classes to build membership and class attendance.
Adjusted workouts to accommodate various participant fitness levels. Coordinated effective schedules for instructors, giving clients wide variety of offerings.
Taught fitness classes focused on helping students develop flexibility, strength and cardiovascular health.
Supervised work of instructors teaching classes and trainers handling personal sessions, monitoring performance and tracking those with lower renewal rates to identify problems.
Educated individuals about important health topics like blood pressure via informational workshops designed to improve overall health and wellbeing. Managed fitness equipment and facilities, delivering safe experience in professional atmosphere to every guest.
Handled department budgets and recordkeeping, including managing employee payroll and keeping client files updated.
Therapeutic Support Staff Member, The Austin center for exceptional students, Jul 2014 Apr 2017, Peoria, Arizona
Managed daily schedule to achieve and maintain established productivity standards. Liaised as client advocate to coordinate required services or resolve crises. Implemented treatment goals, plans and programs.
Assessed strengths and therapeutic needs of patients. Compiled information about community mental health needs and resources for use in conjunction with therapy.
Reported suspected incidents of child abuse or neglect immediately to supervisor and appropriate authorities.
Developed comprehensive biopsychosocial assessments Provided clinical guidance to social work department and treatment team. Performed evaluations and ongoing assessments of patients to determine physical and functional status.
Developed, implemented and evaluated therapeutic recreation programs. Recreation Supervisor, City of Peoria, May 2006 Jul 2015, Peoria, Arizona Organized regular training sessions for staff members for skill enhancement in activity planning.
Oversaw maintenance of all customer-facing equipment in compliance with internal policies and applicable safety guidelines.
Addressed and resolved conflicts between workers via mediation. Created comprehensive safety protocols and promoted strict adherence to minimize accidents.
Led recreational staff in organizing and managing diverse programs for guests. Cultivated welcoming and inclusive culture based on core program values. Instructed participants in age-appropriate group and themed activities. Dedicated opportunities to encourage participants to nurture soft skills. Planned and directed special activities and events. Kept recreational facilities clean, organized, and ready for use. Submitted incident reports and attendance and observation records. Used established de-escalation techniques to resolve issues immediately and calmly. Developed proactive recreational plans and goals based on skill assessment of each individual.
May 2015
May 2010
May 2008
Personal Trainer/fitness attendant, Rio Vista recreation center, Aug 2010 Jul 2012, Peoria, Arizona
Developed and implemented tailored exercise regimens meeting client needs. Delivered fitness experiences to support customer efforts to meet short- and long-term fitness goals.
Built client base by conducting orientations and organizing personal training sessions. Prepared comprehensive fitness programs based on client goals with appropriate exercises and nutritional plans.
Incorporated high-intensity interval training and functional exercises to maximize calorie burn and improve overall fitness levels.
Helped members get started on fitness journey by discovering new group fitness classes or signing individuals up as new personal training clients. Met goals for training enrollment and customer retention to support company financial success.
Designed specialized training programs to support clients with unique needs or medical conditions.
Assisted club manager with delivering fitness seminars, boot camps and product demonstrations.
Worked one-on-one and in small groups of clients to determine abilities and develop realistic exercise regimen.
Maintained fitness equipment such as free weights, cardio aids and powered machinery.
Showed individuals how to get maximum benefit by using equipment correctly and safely.
Offered alternatives during classes to accommodate different levels of fitness. Led classes through in-person and remote training sessions to boost energy, promote muscle tone, and improve overall health.
Collaborated with staff members to integrate customer feedback into future programming and planning.
Developed personal training client base by building retention and getting referrals. Taught students how to improve lifestyle choices by developing nutritional plans. EDUCATION
Certified occupational therapist assistant
Brown Mackie Collage PHOENIX, Arizona
Associate of Science, Exercise science
Glendale Community College Glendale, Arizona
Minor in communications.
High School Diploma
Raymond S. Kellis High School Glendale, Arizona