Data Entry Customer Service

ABOUT ME:

Experienced and driven professional with two decades of expertise in customer

service, known for delivering results. Proficient in problem-solving, analytical thinking, and adept at clear communication. Actively pursuing a rewarding opportunity to apply my skills and make a meaningful impact on organizational success, maintaining a high level of professionalism throughout. EXPERIENCE

MAILROOM CLERK; BRIDGEPORT HOSPITAL — 1999-PRESENT My role entails efficiently managing all aspects of incoming and outgoing mail operations, including sorting, weighing, and stamping. I am committed to providing exceptional customer service support by promptly addressing redirection and resolving inquiries. With expertise in bulk mail delivery, I ensure timely and accurate distribution while maintaining address records. Additionally, I contribute to the seamless functioning of administrative processes by skillfully performing data entry tasks for generating monthly and budget reports. PCA (PERSONAL CARE ASSISTANT) ; SEIU LOCAL 1199 — 2018-2021 As a caregiver, I offered invaluable personal care assistance to clients/patients, encompassing medication management, shopping, house cleaning, and running personal errands. I diligently supported them with laundry, meal preparation, and reliable transportation services. My commitment to excellence was evident in maintaining accurate records and ensuring strict adherence to the job description, guaranteeing the highest standard of care and service delivery. EDUCATION

WARREN HARDING HIGH SCHOOL, BRIDGEPORT CT 1984-1988 SKILLS

proficiency in MS Office, providing administrative support, accounts payable and receivable, data entry, bookkeeping, office management, customer service, excellent written and verbal communication skills

46 Spring Street, West Haven, CT 203-***-**** ad5oag@r.postjobfree.com DAWN M. BANKS