Customer Service Front Desk

Mara Carbajal

***** ****** *** **********, ** ***06 708-***-**** Email: ad5oa2@r.postjobfree.com

ADMINISTRATIVE

To get a position that utilizes my skills and knowledge in the clinical setting.

KEY SKILLS

Office Skills:

Telephone & Front Desk Reception Customer Service Filing Database & Records Management Executive & Administrative Support

Reports Complaint Handling Bilingual/Spanish

Computer Skills:

Word Excel PowerPoint Access Visio Outlook Windows Vista/XP

PROFESSIONAL EXPERIENCE

Dr. David LaRoia (Hazel Crest, IL)

Receptionist December 2001 – May 2012

Ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Proficiencies in telephone and front-desk reception within a high-volume environment.

Ensure customers satisfaction researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

Planned appointments for office and patient examinations.

Assists in examination for pre-checkup prior to visit with dentist.

Knowledge to take X-rays and setup for procedures.

Files and submits all paperwork for insurance claims .

Tootsie Roll (Chicago, IL )

Receptionist, January 1999 – December 2001

Served as first point of contact for personal, faculty and staff calling or visiting the main administrative office

Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable assistance.

Perfect Smiles (OAKFOREST IL)

Receptionist, October 2013-March2015

Ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Proficiencies in telephone and front-desk reception within a high-volume environment.

Ensure customers satisfaction researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

Restored organization to personnel, financial and operational records and accelerated data input, processing and retrieval times.

Planned appointments for office and patient examinations.

Assists in examination for pre-checkup prior to visit with dentist.

Knowledge to take X-rays and setup for procedures.

Files and submits all paperwork for insurance claims.

A VET Communicatons, Inc.

Executive Secretary, November 2016 – August 2018

Directly Handling Daily operations for the President.

Scheduling Meetings

Customer Relations

Billing, Filling,

Supplier and Contractor Communication.

Contact this candidate