Business Development A Team

Renee Carthorne

**** ***** ******

Shelby, NC ***50

ad5o9e@r.postjobfree.com 704-***-****

Team Lead - Employment Support Professional

Family Preservation Services – Forest City, NC 2022 - 2023

Overseeing and guiding a high-performing team in achieving recruitment and placement goals. Monitoring and creating reports for track record of providing effective leadership, mentorship, and training to team members. Developed and implemented efficient recruitment strategies and maintaining strong client relationships. Shown ability to assess candidate qualifications, conduct interviews, and facilitate successful placements. In-depth knowledge of employment legislation, industry trends, and best practices. Community involvement with building relationships with Family Preservation Services and clients. Taking care of all documentation and production for revenue that the team brings in each month. Providing employment services to consumers who were assigned to ACTT services with the company.

Employment Specialist

Express Employment Professionals – Gastonia, NC 2021 - 2022

Responsible for meeting hiring goals by filling open positions with talented and qualified candidates. Responsible for the full life cycle of the recruiting process, and facilitating offers and employment negotiations, all while ensuring candidates have pleasant treatment.

Administrative Specialist Team Lead

Duke Energy – Shelby, NC 2019 – 2021

Led a team of administrative specialists, providing guidance, coaching, and support to drive individual and team success. Prioritized and assigned tasks to team members, ensuring timely completion projects and deliverables. Working in the Vegetative Transmission department and complete implementing invoicing procedures, handling multiple client accounts, monitoring slow approvals, achieving invoice data, filing contracts, managing database, and handling client requests. Perform a wide range of administrative and personal assistant duties including conducting research, preparing statistical reports and spreadsheets, preparing correspondence, reports and presentations, handling information request planning conferences and meetings.

Flight Executive Administrative Assistant

Mountain Air Cargo - Denver, NC 2018 - 2019

Maintaining time management and payroll for over 150 pilots with 100% accuracy, in addition with maintained spreadsheets for all the management/operations meetings. Scheduled and provided travel arrangements for HR, Training and OCC for hiring pilots during on-boarding process. Coordinate the scheduling of line training events Pre OE, SLOE and OE. Maintain the vehicle fleet for the organization which obtained about 50 vehicles for domestic and international locations. Manage and maintain CASS/KCM program. Assist with pilot recruitment by attending university college/career fairs. Provide quarterly reporting to Accounting Department for billing to FedEx. Supervised team in auditing for end of year reporting to FedEx.

Office Manager

No Worries Bonding Services - Lincolnton, NC 2014 - 2018

Worked closely with the vice president to develop many industries, providing research, technological and administrative support. Often with both internal and external executives and assistants. Manage petty cash and effectively manage account payable, account receivable, invoicing, creating and printing checks functions for office using QuickBooks; including time management, payroll functions and bank reconciliations. Ordering supplies for the office Prioritize and manage multiple projects simultaneously and follow through on issues in a timely manner. Manage and hire external contracted employees. Arranged travel schedule and reservation for the executive staff.

Executive Assistant

Firestone Fibers & Textile Company - Kings Mountain, NC 2009 - 2014

Served as Administrative Assistant to Chief Operator/General Manager and assisted five other chief operating managers of the cooperation. Generate weekly and monthly reports to determine production and waste management. Maintained and updated company policies and procedures by using ISO 9000 and 14000/Lotus Notes software system. Maintain SharePoint sites for company use. Provide authoritative information that tends to establish precedent which committed to a unit or superior for a policy course of action. Organized and provided professional services for staff meetings, board meetings and committee meetings. Entered and Maintain payroll for over 200 salaried and hourly employees. Process all departmental accounts payable and receivable for the manufacturing department while create and develop reports for visual presentations using Visio and PowerPoint. Provided travel arrangements and obtain calendar for chief operating managers. Supervise daily workflow clerical staff.

Trainer

CIGNA Healthcare - Gastonia, NC 2004 to 2009

Provided training in a classroom setting for seasoned new hired customer service representatives in the Gastonia, Charlotte, New York, Connecticut and Washington, DC claim centers. Prepared daily class work and supervised daily operation for the customer services representatives. Customer Service Team Lead for customer service employees and assisted with subscribers. Analyzed accounts processed and paid medical claims and provided answers for problem solving. Knowledgeable in ICD-9 and CPT coding.

Ability Summary

MS Word, MS Works, PowerPoint, Publisher, Print Master, Excel, Lotus Notes, SAP, AS400, JDEdwards, SharePoint, Graphic Design, Accounting, Bookkeeping for Small Businesses, Community Service, Visio, Graphic Design, Accounting, Bookkeeping for Small Businesses, Community Service, Time Management, Customer Service, Attention to Detail, Team Player, Fluent in Sign Language, Notary Public

Education

Bachelor's in Business/Accounting University of District of Columbia - Washington, DC

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