Saudi Arabia Mechanical Engineering

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CURRICULUM VITAE

Name: Samuel Nana Nyarko

Address: **** **-**** ***** *** Muhammad, Ulaisah. Riyadh – Saudi Arabia Telephone: +233********* / +966*********.

Email: ad5o8r@r.postjobfree.com

1. PERSONAL STATEMENT

My career has led me to specialize and grow increasingly in the management, maintenance, and reliability of public transportation systems, with a focus on buses. Over the years, I have developed skills in leadership and in the maintenance and repair of buses, including the prioritization of fleet management and availability. This has added to my experience in the maintenance management of mining and construction equipment. I have experience managing people and scheduling jobs to be performed using available resources to ensure customer satisfaction, prioritizing cost, and efficient task delivery through supervision. I am a good communicator, results-oriented, one who stops at nothing until the job is done, and able to use my initiative to improve on existing methods. The different roles and challenges I have taken up to this point in my career have enhanced my experience and facilitated my ability to lead, guide, and motivate teams to achieve organizational objectives.

2. PERSONAL ATTRIBUTES

• Results-driven achiever and effective team player with exceptional organizational, communication, and interpersonal skills

• Highly flexible and adaptable performer; adapts at multi-tasking and thrives in a fast-paced environment.

• Exceptionally motivated self-starter and creative problem-solver who works hard and loves challenges. 3. EDUCATION AND QUALIFICATIONS

Dates Detail of qualification Institution

2018 – 2020 Bachelor of Technology (Btech) Mechanical Engineering

Accra Technical University

2015 – 2018 (Higher National Diploma (HND) Mechanical Engineering (Plant Option))

Accra Technical University

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2009 – 2009

Information Technology Qualified Professional

(I.T.Q.P

IPMC College of Technology.

2006 – 2008 (Motor Vehicle Technicians Part I (M.V.T)) Rising Star Technical Institute 2006 – 2008 Motor Vehicle Technicians Part II (M.V.T Rising Star Technical Institute 2002 – 2005 Motor Vehicle Mechanics (M.V.M Modern College of Science and Technology

4. EMPLOYMENT AND WORKING EXPERIENCE

Shift Engineering Supervisor: RATP Dev. Saudi Arabia – (PTC West Depot) (June 2021 – Till Date)

Duties and responsibilities:

• Managing and supervising teams to execute preventive maintenance inspections and repairs.

• Supervision of workshop staff to ensure that all maintenance functions are completed in accordance with the Annual Maintenance Plan.

• Supervision of all required documentation as per PTC standards and procedures.

• Coordination of all maintenance activities including scheduling and prioritization of workflows to ensure effective and efficient use of staff, workshop, and vehicles.

• Management of all HSQE requirements and standards.

• Active communication with the client (operations) to always ensure compliance with the Peak Vehicle Requirement (PVR).

• Provide technical support and advice as per the standards set in the Critical Tolerance Guide

(CTG) to the operational control center (OCC) to improve the mean distance before failure of the fleets in service, ensuring customer reliability, satisfaction, vehicle integrity, and safety.

• Assistance in the planning of all preventative maintenance functions and servicing.

• Providing an effective and comprehensive shift handover to ensure workshop continuity.

• Ensure warranty repairs and technical campaigns carried out by dealers are done to satisfaction.

• Ensures under-maintenance actions, and compliance with technical instructions, procedures, and the manufacturer's recommendations.

• Identifies, records, and forwards to top management, non-compliance of workshop superintendents.

• Use of Maximo Asset Management System for workflow requirements.

• Participates in the technical and economic improvement of the company.

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Chief operator - Easy Mile Autonomous Vehicle: RATP Dev Saudi Arabia (June 2021 – December 2021)

Duties and responsibilities:

• Autonomous shuttle/vehicle operation.

• Managing the daily planned routes and tasks.

• Carrying out pre-service checks on the shuttle.

• Coordinating with the Easy Mile help desk for technical support. Service Administrator/Coordinator: DEM Ghana Limited (June 2019 – June 2021) Duties and responsibilities:

• General Service Administrative functions, job opening to closing using integral software.

• Updating and filing of job folders, maintaining service folders, and relevant paperwork involved.

• Planning of pending jobs, schedule updates, routing, and communication.

• Maintenance planning for all mining and construction machines.

• Monitor mining machine GET life span for improved customer support.

• Place back orders for critical mining machine parts to ensure availability.

• Institute measures to increase mining machine availability.

• Dispatching technicians to customer sites before 9 am.

• Ensuring all repair-related activities concluded a day before the time.

• Job closing and invoicing within 24 hours of completion.

• Communicate with customers on new faults detected per field service report and provide solutions to rectify faults.

• Preparation of quotations on parts and services.

• Managing and controlling service vehicle dispatching.

• Supervising technicians to ensure efficient job delivery on Hitachi Excavators, Hamm Soil o Compactors, Pavers, Kleemann crushers, John Deer Wheel loaders, Dozers, and Backhoe Loaders.

• Making recommendations on diagnostic procedures and machine repairs.

• Gathering mining machine hours monthly and submit to Headquarters.

• Machine commissioning and Operator training.

• Liaise with Headquarters on system issues and constraints.

• Participate in marketing events such as seminars, trade shows, and telemarketing events. 4

Service Manager – Acting: DEM Ghana Ltd (August 2019 – June 2021) Duties and responsibilities:

• Company KPI implementation and monitoring

• Ensuring enough stock of parts for reliable maintenance planning.

• Service team management.

• Preparing maintenance and repair contracts for customers.

• Budget forecasting.

• Assure technical support to customers, technicians, management, and the sales department.

• Ensure adherence to warranty policies, execution, and follow-up.

• Ensure adherence to company regulations.

• Ensuring tool availability and manpower for mining machine assembling.

• Follow-up for collection of payment of all outstanding receivables. Mechanical Technician – Field: CFAO Equipment Ghana (October 2012 – May 2019) Duties and responsibilities:

• Carrying out all mechanical and electrical repairs on heavy-duty machines such as excavators, loaders, forklifts, tractors, generator – sets, etc.

• Undertaking the installation of major hydraulic components.

• Performing maintenance and diagnosis on diesel engines, transmission, steering, and braking systems, as well as hydraulic systems.

• Troubleshooting, assembling, and calibration using computer service tools and display switch clusters (DSC).

• Supervising pre-delivery inspection and establishing measures to achieve set goals and targets.

• Expert in the operation of excavators, loaders, and forklifts.

• Making detailed recommendations on repairs.

• Adhering to safety precautions and standards.

Field Service Coordinator – Acting: CFAO Equipment Ghana (February 2018 to December 2018)

Duties and responsibilities:

• Preparing and planning field team jobs and operations. 5

• Distribute or assign work to technicians on the basis of competencies required for emergencies and constraints.

• Ensuring the use of safety equipment by technicians on site.

• Liaise with the store’s department in ordering and picking up parts before operations.

• Request the necessary parts needed to carry out specific jobs on time.

• Communicating with the manufacturer help desk for technical issues and warranty claims.

• Collect all necessary information needed to organize warranty claims.

• Communicating and keeping good relationships with customers.

• Ensuring payments by customers in accordance with CFAO procedures. Preparing quotes and issuing service orders to clients.

• Estimating the cause, cost, and times for additional work required and providing information to the after sales manager for approval. Mechanical Technician (Motor Vehicles)–on transfer to CFAO Motors (January to May 2019) Duties and responsibilities:

• Assembling and disassembling of major engine components, transmission, braking, and steering systems.

• Performing diagnosis, general maintenance, and repairs on Mitsubishi vehicles.

• Comply with the manufacturer’s analysis procedure and repair time schedule.

• Performing engine overhauling and repairs on the manual and automatic gearboxes.

• Tracing and fixing minor electrical faults.

• Acting quality control officer, ensuring a good job done by technicians and customer satisfaction.

Machine Operator: Fine Pac Ltd (March 2005 to January 2006) Duties and responsibilities:

• Operating plants for production.

• Detecting and tracing minor faults.

• Assisting repairs of faulty machines.

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Motor Vehicle Technician: Japan Motors Trading and Co Ltd (May 2010 to November 2010) Duties and responsibilities:

• Maintenance, repairs, and diagnosis of motor vehicles

• Detecting and rectifying faults on compression ignition (CI) and spark ignition (SI) engines, transmission systems, braking systems, suspension, steering systems, and many more.

• Effecting technical bulletins on my daily routines as a technician.

• Completing detailed reports on jobs done.

• Suggest detailed recommendations on repairs.

Service Adviser at Peps Auto Service – March 2011 to September 2011 Duties and responsibilities:

• Advising mechanics accordingly on effective repair solutions based on faults detected through testing and complaints made by customers.

• Undertaking road testing after repairs to ensure faults have been rectified.

• Preparing cost of labor and parts, effecting receipts to payments made by customers.

• Undertaking local purchases.

• Ensuring maintenance and repair manual is strictly adhered to.

• Contributing to vehicle diagnosis.

Assistant Technical Officer: Science and Technology Policy Research Institute (STEPRI)

(February 2011)

Duties and responsibilities:

• Worked as part of a team on a three-week survey program in the month of February 2011 on the global impact of ICT in Ghana. Responsible For:

• Administering survey instruments to respondents, Data collection, Data entry, and Report writing.

5. SKILLS AND TRAINING

• Microsoft Office, Internet Concepts, Computer Concepts and Networking Essential plus.

• Dealership aftersales training on maintenance and troubleshooting of Hyster forklift trucks, Toyota forklifts, and New Holland Tractors.

• Trained in the maintenance, diagnosis, and repair of JCB range of machines including JS205 and JS305 EXCAVATOR, SOIL COMPACTOR (VIBROMAX) and LOADERS such as JCB 455ZX PAY-LOADER and JCB 3DX,3CX BACKHOE LOADER.

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