Customer Service Patient Care
Resume:
Qiana Chancellor
CHT
Wilkes-Barre, PA *****
ad5o8f@r.postjobfree.com
Traveling CHT
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Travel Dialysis Technician
Fresenius Medical Care
January 2022 to Present
Traveling to different clinic’s providing dialysis treatments to patients with kidney disease Patient Care Technician
Fresenius Kidney Care - Wilkes-Barre, PA
October 2017 to Present
Giving 4-5 hour treatments to individuals with Kidney disease, Making sure all treatment data is documented correctly on computer.As well as answering phones and making sure all appointments are current.
Customer Service Representative
RCN - Wilkes-Barre, PA
June 2015 to October 2017
Responsibilities
Take calls from customers about any questions or concerns they have with their cable and internet services.
Certified nursing Assistant
Manor Care - Kingston, PA
July 2013 to June 2015
taking care of residents and helping them with every day living Certified Nurses Assistant
Little Flower Manor
August 2010 to July 2013
Wilkesbarre, PA
Helping residents with every day living, providing them with excellent care, helping them feel safe and secure in where is now there home.
Night Auditor
Hampton Inn Suites - Wilkesbarre PA
November 2009 to August 2010
Wilkesbarre, PA
making sure all money was accounted for at the end of day, greeting and checking in customers and also booking reservations.
Customer Service
Sallie Mae - Hanover, PA
August 2007 to October 2008
Doing applications for educational loans over the phone and also answering any questions for existing applications or any type of loans that they may qualify Patient Care Technician
East Orange General Hospital - East Orange, NJ
November 2006 to May 2007
Responsible for stringing my dialysis machine, preparing my patient for dialysis and also responsible for completing treatment for my patient which includes checking vitals every 30 min and completing flow sheets for the head RN.
Hostess
East Orange General Hospital - East Orange, NJ
August 1997 to November 2005
Greeting all customers and giving excellent customer service to all entered the hospital, answering and directing all calls to there proper station, also dispatching and logging all info in for filing Cashier
Path Mark - Newark, NJ
August 1994 to May 1995
Enhancing customers satisfaction with there experience, making sure everything they needed was there for them and at the end of the day counting out and advising my superior that all monies was accounted for.
Education
Luzerne County College
June 2009 to July 2009
High school or equivalent
Continental Academy - Newark, NJ
September 2001 to April 2005
Skills
• Call Center
• Customer Care
• Customer Service
• Customer Support
• CSR
• CPR
• Receptionist
• Vital Signs
• Front Desk
• Dialysis Experience
• Dialysis
• Patient observation
• Documentation review
Certifications and Licenses
CPR
CCHT
July 2019 to July 2023
Contact this candidate