Finance Associate Customer Service
Resume:
Work History
Prakash
Gaikwad
Contact
Address
Mumbai 400083
Phone
prak_gaikwad2001@yahoo.
com
WWW
https://bold.pro
/my/prakash-gaikwad-
240*********/324
Skills
Performance Improvement
Mail handling
Cross-functional Team
Coordination
Team building
Adaptability and Flexibility
Performance reviewing
Analytical Skills
Financial Management
Active Listening
Good Judgment
Documentation And
Reporting
Team Development
MS Office
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Senior Executive
Panalpina Global Business Services (I) Pvt. Ltd.,
Mumbai
To do Export documentation as assigned in each
day from Panalpina worldwide offices and
agents on different systems
Pre -Post Shipment Export documentation
planning process for all the shipments
Creating & Finalizing the shipment in SAP system
including end to end export process, right from
sending SI to the carrier to releasing House BL to the customer
Handling different types of shipments-MCC,
Direct Shipments, SCO, BCO, L/C Shipments, DG
cargo, Pharma shipments, Reefer shipments, etc
Working on all PANALPINA systems-SAP_TM V.50,
Pantrace, SCP, Intrac, .AMS Webtool, PUMA
Speed, IHT, Etc
Co-ordination with Shipper, Carrier/Shipping Line, Sub-Contractor, Origin & Dest
PANALPINA counterparties, Internal Stakeholders,
Consignee in case L/C, etc Sending Regular
reports on pendency of shipments, AMS &
Security Filling and productivity reports
Maintain the track of AMS / ACI vessels and
ensure all missing shipping instructions to be
completed Before AMS / ACI cut off
Working Knowledge of Purchase Oder
Management.
2018-01 -
2019-08
Senior Officer
Shipco IT Pvt.Ltd., Pune
To key data for Export documentation as
assigned in each day from Shipco worldwide
offices and agents on different systems
To cross verify shipment details as per manifest
Amend shipment details as per container load
2016-04 -
2017-08
Interpersonal Skills
Multitasking
Positive Attitude
Relationship Building
Reliability
Written Communication
Task Prioritization
Time Management
Performance Tracking and
Evaluation
Goal Setting
Excellent Communication
Self Motivation
Continuous Improvement
Problem-solving abilities
Adaptability
Team Leadership
Supply Chain Coordination
Documentation
Management
Customer Service
Freight forwarding
experience
Trade finance familiarity
Shipment Coordination
Incoterms Proficiency
Export documentation
knowledge
Mmmmm
Report Preparation
plan and shipping documents
To co-ordinate with Documentation team for
correct updation
To create HBL and MBL
To send SI to the carrier via EDI or manually within cut off
To check exception prior sending SI to carrier
To contact origin office when job is closed on a
daily basis
Vendor Invoicing.
Negotiated contracts with vendors to secure
favorable terms, resulting in significant cost
savings for the company.
Process Associate
DHL Logistics Pvt. Ltd., Mumbai
To provide instructions regarding the
management of export and import
documentation within the global control tower
On To create new shipments
To co-ordinate with control tower regarding
shipments
To check documents are prepare with accuracy
To send Pre- alert to customers
Update all parties related to the shipments
To raise tickets for incorrect documents.
Applied critical thinking skills to identify potential problems before they escalated, proactively
addressing concerns as needed.
Adhered to all deadlines, managing time
effectively to complete tasks within designated
timeframes.
2012-12 -
2016-04
Senior Executive Customer Service
Sharp Logistics Pvt, Ltd., Mumbai
Complete handling of shipment from the booking
stage to delivery of shipment at destination
Follow up with s/line, co-loader & overseas on the shipment and updating customer / client on the
status of the shipment
Handling project cargo
Co-ordinate with the shipper for B/L draft & File
the shipping instructions with the shipping line
Co-coordinating with shipping line,Shipper,
customers and others parties related to shipments
2020-12 -
Current
Education
Passport Available
Additional Qualifications
Effective Communication
Customer Relationship
Management
Preparing & maintain weekly / monthly report for
the customers and internal stakeholders
Addressing customer queries & closing as per
100% customer satisfaction
Keeping a close track on shipments from booking
stage, to the follow up for HBL & MBL releasing &
completion on invoicing of files
Vendor Invoicing
Sending timely pre –alert Co-Coordinating with
the team and supervisors and Customer service
unit ensuring smooth flow of work.
Cultivated a culture of continuous improvement
by promoting open communication channels for
feedback from all levels within the organization.
Branch executive
KAMANI OIL INDUSTRIES, Pune
To keep day to day records of activities in branch To look after Accounting and Book keeping
Provide daily rates to customers about products
Follow up with debtors for payments
Prepare sales invoices
Keep record of stocks
To look after logistics
Report to H.O regarding daily transaction of the
branch
Assist branch manager in day to day branch
activities.
2002-03 -
2008-09
B.Com
Ness Wadia College - Pune
2001-04
MBA
Trinity College, Pune University - Pune
2011-04
Yes
Personal Information
Basic Computer Fundamentals (M.S.Office)
Knowledge of Capital Market
Tally
SAP TM V50
Date of Birth: 05/30/78
Gender: Male
Marital Status: Married
Contact this candidate