Medical Billing Collections Specialist
Resume:
Lakendralyn Johnson
Medical Billing and Collections Specialist
Dallas, Tx 75224
**************@*****.***
Detail oriented Medical Billing and Collections Specialist with 10 years of experience establishing
payment
arrangements with patients and their insurance companies for full payment on claims.
Work Experience
Patient Registration Representative
Medical City Dallas - Dallas, TX
January 2023 to March 2024
My duties as a registrar were to greet patients upon arrival to their appointments or in the emergency
room. would verify patient insurance and collect copays when necessary. did assist with other
departments such as our inpatient floors. With assisting would collect suite payments and place patients
in the correct rooms for billing and physician assignment purposes.
Patient Account Representative
Medix Temp Agency - Dallas, Tx
February 2022 to January 2023
Answer all patient calls regarding outstanding balances, and insurance updates.
Responsible for filing orders input correctly and filing insurance to the correct pay or id.
Explain and define any posting discrepancies and correct adjustments as necessary.
Verify insurance and claim status on provider portals
Claims Recovery Specialist
HMs
October 2019 to February 2022
My current responsibilities at HMS as a Claim Recovery Specialist is to make outbound calls and inquire
on patient eligibility and claim status. After receiving status verify patient benefits for the services
received and provide all necessary documents to bring claims to a close with payments.
Patient Service Representative
RANDSTADT TEMP SERVICE - Dallas, TX
June 2019 to October 2019
Answer patient inquiries about their account.
Following all HIPAA and OSHA guidelines.
Identify any posting, coding, or denial issues on claims and have them submitted to the appropriate
department for further review or correction.
Explain in detail insurance copays, deductibles, coinsurance, self pay discounts, and other adjustments
to patient responsibility.
Provide accurate information on patient prescriptions to elaborate on charges from EOBs.
Update patient insurance and rebilled claims as needed for payment.
Received patient payments and also setup payment plans for patients with substantially
Education
Associate in Medical Billing and Coding
Everest College - Dallas, Tx
November 2009
Skills
* Billing (3 years)
* claims (1 year)
* coding (1 year)
+ Customer service (3 years)
* Data entry (Less than 1 year)
+ Excel (Less than 1 year)
* Invoicing (Less than 1 year)
Medical billing (3 years)
Medical invoicing (3 years)
Receptionist (3 years)
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