Customer Service Retail Merchandiser

Zenta Ponder

Jonesboro, GA *****

**********@*****.***

+1-470-***-****

Work Experience

Customer Service

Wendy's - Norcross, GA

September 2023 to February 2024

Retail Merchandiser

Atlanta, GA

February 2022 to April 2023

Education

Bachelor of Business Administration in Business Management Atlanta, GA

June 2008 to June 2010

Skills

• Merchandising

• Marketing

• Pricing

• Planograms

• Sales Management

• Store Management Experience

• Upselling

• Sales

• Leadership

• Assistant Manager Experience

• Microsoft Excel

• Inventory Control

• Customer Service

• Management

• Administrative Experience

• Microsoft Office

• Conflict Management

• POS

• Research

• Financial Report Writing

• Account Management

• Retail Management

• Business Development

• Microsoft Powerpoint

• Negotiation

• Recruiting

• Clerical experience

• Office management

• Supervising experience

• Cash register

• Cash handling

• Budgeting

• Microsoft Outlook

• Profit & Loss

• Retail Sales

Languages

• Spanish - Intermediate

Certifications and Licenses

Driver's License

August 2018 to August 2027

BLS Certification

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