Customer Service Data Entry
Resume:
Deborah Frederick
Newnan,GA *****
ad5o0o@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly motivated individual that is looking for a full time job. Enthusiastic data entry eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of most microsoft applications and and training in data entry and medical. Motivated to learn, grow and excel in in any industry.
SKILLS
●Authorizations understanding
●MS Office
●Relationship-Building
●First Aid/CPR
●Teamwork
●Data management
●Flexible & Adaptable
●Customer service
WORK HISTORY
Healthy Life Chiropractic
Chiropractic assistant
April 2024 to present
Walk patients to adjustment area and put on the tables, or put them in muscle stim therapy, decompression or cold laser
Perform cold laser therapy
Put musclestim pads on and give therap
Make appointments
Authorizer 05/2019 to August 2022
AHS Home Warranty Lagrange, Georgia
●Exceeded goals through effective task prioritization and great work ethic.
●Resolved conflicts and negotiated mutually beneficial agreements between parties.
●Promoted customer service by requiring associates to promptly greet and assist customers.
●Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
●Assisted in technical support process refinement to improve customer service and support.
Medical Assistant 02/2012 to 10/2016
Tanner Health System Carrollton, GA
●Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
●Maintained detailed records of test results by entering data and patient information into computer.
●Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
●Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
●Implemented care and efficiency improvements to support and enhance office operations.
●Sanitized, restocked and organized exam rooms and medical equipment.
●Completed clinical procedures and gathered patient data for interpretation by physician.
●Explained procedures to patients to reduce anxieties and increase patient cooperation.
●Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
●Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
●Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
●Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
●Obtained client medical history, including medication information, symptoms and allergies.
●Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
●Obtained all prescribed laboratory testing.
●Assisted physicians in follow-through of care.
●Directed patients to exam rooms, fielded questions and prepared for physician examinations.
●Submitted prescriptions to pharmacy via phone, fax or web.
●Prepared and administered medications to alleviate patient symptoms.
●Measured patient pulse oximetry.
●Report significant information and changes in patient condition to nurse supervisor.
●Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
●Directed patients to examining rooms and coordinated transportation assistance as necessary.
●Collected and documented patient medical information such as blood pressure and weight.
●Assisted with routine checks and diagnostic testing by collecting and processing specimens.
●Collected all pertinent data and calculations to aid physician in interpreting results.
●Collected histories, vitals and current complaints via patient interviews.
●Operated cardiac imaging and monitoring equipment.
●Prepared initial patient charts for admission.
●Attended required training, education and meetings.
●Performed clerical duties, such as word processing, data entry, answering phones and filing.
●Taught patients about medications, procedures and care plan instructions.
EDUCATION
Associate of Science Medical Assisting 07/2012
West Georgia Technical College, La Grange, GA
Teresa Bailey 706-***-****
Katie Barton 678-***-****
●Victoria Boswell 678-***-****
.
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