Team Leader Business Development
Resume:
CV
Yendri Valdes Peña
Telecommunications and Electronics
Engineer
Contact
Florida, United States.
R ad5o0l@r.postjobfree.com
yendri-valdés-peña
Hard Skills
Engineering 16+ yrs.
Knowledge of the digital
ecosystem
10+ yrs.
Digital communications 5+ yrs.
Computer software
knowledge
4+ yrs.
Business development 6+ yrs.
Customer service 5+ yrs.
Marketing 3+ yrs.
Soft Skills
Problem Solving
Conflict resolution
Education
September/2002 - July/2007
Telecommunications and Electronic Engineering (Eng.) Faculty of Electrical Engineering,
University of Oriente, Santiago de Cuba, Cuba.
Experience Abstract
Operation of telecommunications networks and services 16+ yrs. Planning, deployment and optimization of cellular net- works
5+ yrs.
Supervision, management of telecommunications net- work infrastructure
6+ yrs.
Team Leader 10+ yrs.
Work experience
Telematics Specialist 11/2023 - 01/2024
Main Telecommunications Center
Cuban Telecommunications Company (ETECSA),
Camagüey, Cuba.
In this work I evaluated the operation indicators and developed planning of telephone cable networks. He participated in the execution of investments in telecommunications network infrastructure.
Telematics Specialist 05/2023 - 10/2023
Department of Management Network
Cuban Telecommunications Company (ETECSA),
Havana, Cuba.
In this work, I tracking/analysed and evaluated the performance indicators and service quality of the telecommunications network. I carried out diagnoses of the network infrastructure and investment proposals for the network development area.
Team Leader 01/2018 - 04/2023
National Network Operations Center
Cuban Telecommunications Company (ETECSA),
Havana, Cuba.
Guarantee the supervision and management of main elements of the access and core network. Defining, implementing, and revising operational policies and guidelines for the organization; following Information of Technology Infrastruc- ture Library (ITIL) best practices for incident and problem management, perfor- mance management, analytics, and more. Developing and executing new growth directives. Overseeing client support services
CV
2
Teamwork
Cooperation
Creativity
Flexibility
Responsibility
Integrity
Professionalism
Communication
Adaptive capacity
Languages
Spanish Native
English A2
Interests
Fitness
Cooking
Travel
Team Leader 07/2012 - 12/2017
Department of Mobile Phone Service
Cuban Telecommunications Company (ETECSA)
Las Tunas, Cuba.
Ensuring all activities are done effectively and efficiently so that all other op- erations will function well. Developing and executing new growth directives. Overseeing client support services. Hiring and training staff. Delegating tasks to administrative staff and monitoring daily operations. Developing and promoting policies that ensure positive interaction between administrative staff and other personnel
Telematics Specialist 09/2007 - 06/2012
Department of Mobile Phone Service
Cuban Telecommunications Company (ETECSA)
Las Tunas, Cuba.
Performed the operation and maintenance of the Radio Access Network (RAN) in the local cellular telephone network. Carried out optimization and adjustments in the Base Transceivers Stations (BTS)
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