Customer Service Desktop Support
Resume:
Glenn Gattman
Shipshewana, IN *****
***********@*****.***
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experience
September 2009 - Current
Carpenter Company - Elkhart, IN
Chemical Mixing Specialist
Adhered to safety procedures and protocols when using equipment and moving hazardous chemicals.
Operated various machinery and equipment, including forklifts to perform chemical drumming operations.
Operated equipment to transfer chemicals to and from storage tanks.
Observed gauges, recording instruments and flowmeters to maintain specified conditions.
Identified issues promptly and immediately notified supervisor regarding potential project delays.
Controlled risks of fire, explosions and burns by carefully following safety protocols.
March 2021 - Current
Smash My Trash - Elkhart, IN
Truck Technician
Completed standard inspections to assess wear and damage to vehicles.
Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
Conducted test drives before and after repair services.
March 2010 - February 2020
Lowes Home Improvment - Goshen, IN
Customer Service Associate
Consulted with customers regarding needs and addressed concerns.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Educated customers on special pricing opportunities and company offerings.
Education and Training
June 2008
Signal Learning Mishawaka, IN
Microsoft Desktop Support Microsoft Partner Network Program
2002
Vincennes University Elkhart, IN
Some College (No Degree) Artificial Intelligence And Robotics
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