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Vendor Management Customer Service

Location:
Colorado Springs, CO
Salary:
65-70K
Posted:
May 13, 2024

Contact this candidate

Resume:

William D. (Bill) Mitchell

** ******* **** ****, *** D

Manitou Springs, CO 80829-2553

719-***-****

ad5nxl@r.postjobfree.com

Qualifications Summary:

Experienced MRO Indirect Buyer, Purchasing, Procurement, Sourcing, Vendor Management

Processing Requisitions, RFQ's/RFP's, Shipping Details & Payment Terms, Issuing Purchase

Orders, Requests for Acknowledgements, Confirmations, Expediting, Tracking, Order Follow up

Monitor A/P and Invoicing to completion

Vendor Management, Vendor/Supplier Identification, set up & Evaluation

Experienced in Cost Savings Initiatives

Experienced in Product Selection Process

Building Relationships, Internal and External, Strong Customer Service Skills

Experience with various MRP/ERP Purchasing Systems (including SAP, JDE, Coupa, eMarketplace,

Ariba, Infor, Odoo, MS Office, Word, Outlook, Excel, Teams, Zoom)

Excellent communication skills, consistent team player, with a strong commitment to meeting

organizational goals

Work Experience:

Fireplace Warehouse, Colorado Springs May 2022 – February 2023

Purchasing Agent, Vendor Management

Receiving Sales Orders from Sales Departments (Colorado Springs, Denver and Ft. Collins branches), sourcing Orders to approved suppliers/vendors, for best cost, delivery and shipping terms. Daily Monitoring Inventory levels, determining Items needing to be ordered. Daily working with Asset Management on Inventory discrepancies and corrections needed. Processing Purchase Orders, requesting confirmations/acknowledgments from suppliers, checking pricing, Item number accuracy and any changes to availability (ETA)

Confirming Purchase Order to requestor/salesperson. Utilizing ERP purchasing system: Odoo

Scheduled follow ups with suppliers, confirming Quoted ETA’s, obtaining any tracking numbers when available, any back Orders or delays (supply chain issues)

Updating requestors/sales on any changes.

Weekly (some daily) conversations with supplier’s A/R Departments, following up Invoice issues, anything past due. Daily meetings with our A/P, Accounting staff discussion of payments due, credits, billing issues. Weekly Purchasing meetings with managers to provide updates on deliveries, ETA’s and receive feedback, any new developments, and scheduled install dates, changes to install dates, possible new suppliers/vendors and payment issues.

Working with Asset Management on Warranties, Item returns, incoming damaged products (contacting suppliers for RMA’s/RGA’s, shipping instructions, etc.)

Jabil Inc/J&J, Monument, CO November 2013 – April 2022

Buyer II (Jabil, Inc/Kelly BPO – formerly J&J, DePuy Synthes/Turtle & Hughes Integrated Supply)

Buyer II for Jabil, Inc. Monument, CO

Initially brought on board as Integrated Supplier Site Manager with Turtle & Hughes

(Contract with J&J)

Moved to MRO Buyer position early 2018 with mgt. change. Site transitioned from J&J to

Jabil in May 2018 when Jabil bought the J&J manufacturing facility.

Moved from Turtle & Hughes to Jabil (Kelly BPO) Buyer II position in May 2019

Initially managed two Buyers and two Tool Crib Attendants, oversee Training of onsite Turtle & Hughes staff, T&H and J&J required, generate monthly Site Metrics reports, presentations to plant management

As Site Mgr. our team had responsibility for the Tool Crib, Vertical Storage Units & all MRO Indirect Orders for critical tooling, machine parts, operating supplies, PPE/Safety (approximately 8,000+ Items) supporting three buildings on campus for Manufacturing, Clean Rooms, Maintenance, Engineering, Facilities, Distribution, Tool Room

Monitor inventory usage levels (8K+ Crib Items), adjusting levels as needed and requested addition of Items to Tool Crib, elimination of obsolete Items

Calling on and building relationships with multiple contacts in each facility department

Work with management, engineering, production, maintenance and facilities, attend meetings, planning, engineering projects, sourcing, RFQ’s and processing Spot Buys, routine and emergency orders, Blanket PO’s, MRO/PM Orders, VMI, tooling & support for new products

Experience utilizing ERP purchasing systems: SAP, JDE, Coupa/SharePoint, eMarketplace, Ariba, Infor, JDE, e-Crib

In Buyer II Position - run requisition reports in SAP on Items for re-Order, research items before purchasing. On hand QTY, MOQ’s, Safety Stock settings, usage (spikes in usage, cycle counts out, inventory taken without system issues) Determine if Orders were needed, send RFQ’s, confirm pricing, availability, process PO’s, follow up for Acknowledgements, confirm delivery dates. Work daily Open Order Reports, past due Orders. New Items being added to system set up PIR, P/N, descriptions, pricing, adding supplier/vendors, check payment terms, routing for Quality Inspection if required for new parts

Team member on Projects for PPE at site, sourcing products, obtaining samples, specs, selection process, setting inventory levels. Worked on Projects for new product mfg, inventory for production, attend team meetings, maintaining vendor relationships, research and report Cost Savings opportunities, A/P & A/R

WESCO Integrated Supply/Bruckner, Tyler, TX April 2006 – November 2013

WESCO/Bruckner Site Manager (Carrier Corporation, a UTC Company)

Onsite Integrated Supply Manager for Carrier Corporation at their Tyler, TX facility

Calling on, building relationships with multiple contacts in each department in the facility

Work with Management, Engineering, Operations/Maintenance, Facilities, EH&S and IT, planning, sourcing items, request quotes and process all MRO Indirect Orders and Spot Buys, routine and emergency Orders, Projects, Shutdowns, etc. Electronics, mechanical, hydraulic, pneumatics, filtration, conveyors, machine spare parts, PPE & Safety. Purchased all metals for fabrication, engineering projects & maintenance (plate, angle, tubing, channel, I-beam, flat bar), welding supplies, gases.

Electrical supplies, conduit, wire, panels, enclosures, strut, channel, accessories

Utilize e-Crib procurement system plant-wide, trouble-shooting local user problems

Monitor inventory usage levels (10K+ Crib Items) and adjusting levels as needed

Maintain relationships with vendors on both local and national level, vendor managed inventory, scheduled calls with factory representatives

Actively research cost savings opportunities, plant-wide, present to customer mgt., operations and finance for approval and implementation Generate various reports and making presentations

Generate various reports and making presentations, as needed

Education:

University of Texas at Austin

BBA in General Business

Kilgore College, Kilgore, TX

Associates in Science

*References available upon request



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