Business Process Solution Designer

MALLADI VEERABHADRA SASTRY

Contact details: Kellyville, 2155, NSW, Australia

AU Ph# +614********

*******.******.**@*****.***

Experience Summary:

Solution designer/development with more than 20+ years of experience in Integration Solution Architect/Designer, in multiple domains – Financial Institutes, Utilities, Telecom and AgedCare system

Developed solution based on E2E design documents with Use cases, Swim-lane diagrams for BPM and sequence diagrams business service orchestration adhering to Architecture standards. Documenting deviations for Architecture governance board approval.

Designed and developed SOAP/REST based APIs and used integration platforms like - Oracle FMW, JBOSS for complex business requirements in multiple domains.

Designed and developed process for on Prem applications to integrate with Cloud based APIs using JWT tokens. Migrating on prem APIs to containers and deploying them in Kubernetes – on AWS

Have good understanding of Enterprise Data modelling (FSLDM) and using ERWIN tools to build models

Have good understanding of Cloud technologies – AWS & AZURE.

Developed and delivered technical designs including interface agreements, E2E design documents, Data mapping using UML tools – Visual Paradigm, sparxsystem

Have good understanding of security protocols, security patterns and API Security. Have good knowledge of Network security configurations like Firewall and topologies to identify network zones and framework and standards like NIST, ISO2700.

Have experience in identifying PII data and working with risk assessment team for Risk assessment while designing new or enhancing services.

Involved in complete cycle of SDLC which includes planning, feasibility, high level design to development, deployment and maintenance – Agile processing, SCRUM

Current Position : Senior Integration Solution Architect/Designer

Employment History

Organization

Duration

Position

CBA

Mar 2022 – Till Date

Sr. Solution Designer

ASIC

Oct 2020 – Feb 2022

Senior Integration Designer

LandiGyr/Intellihub

Jun 2019 – Oct 2020

Sr SOA Designer

ASIC

Aug 2018 – Jun 2019

Senior Integration Engineer

LandiGyr/Intellihub

Nov 2017 – Aug 2018

Sr SOA Engineer

Department of Social Service

Sep 2016 – 10 Nov 2017

Integration/SOA FMW Solution Designer/Developer

BHP Billiton/RubiconRed

May 2016 – Aug-2-16

Integration/SOA FMW Solution Designer/Architect

Optus

Apr 2013 – May 2016

Solution Designer/Developer

IBM Australia & NZ

Jan 2005 – Nov 2012

Application Designer/Developer

Experience from USA

Feb ’98 – Dec 2004

Worked at multiple companies – Cymbal Inc, Portal Inc, Radix Inc and US Interactive Inc

Experience from India

Jan 91 – Feb'98

Multiple companies – Infosys,K&V,Vetri & IITD

Project Experience (note: in reverse chronological order)

Mar 2022 – Till date

Project Description:

CBA’s Customer data analytics office develops data strategies to provide multiple offers to retain customers

Role: Sr. Solution Desgner

Responsibilities:

Project – Benefit set store, Auto cash fulfilment & Integrating with external vendors for Prize draw.

Designed RESTFul microservices for providing Benefit data for multiple bank channels – App, Customer service UI & Web portal

Designed integration solution for decision engine to use payment services (NPP/POM APIS) both on-prem and cloud

Good understanding of FSI NPP Payment services. Also, have a deep understanding of upstream/downstream systems for Payment order management systems like – GLs (for money movements), accurate (Reconciliation application), GRD, Fraud control systems, Host reject systems and etc

Collaborated with stakeholders to walk through the design and finalise the interface contract & handshaking of the data.

Worked with the Security team for Risk Analysis, PEN Testing team to identify functionality changes and scope for PEN testing. Worked with the Networking team to develop network topology to describe connectivity flows

Hosting technical and Business sessions for solutions to ensure all parties are aligned

Working with Architect to understand the reference architecture and changes required. Provide feedback on the feasibility of the solutions based on capabilities of applications involved.

Providing solution documents for Cloud Gateway migration (using multiple technologies – Containerization, SAML/OAUTH2.0 (Using IDP) authorization using mTLS protocol.

Providing the impact assessment for requirements. Root cause analysis of PROD issue.

Work with BA to prepare technical briefs, Release process and Operational process

Authorize testing results and guidance for E2E and Business acceptance testing scenarios.

Developed EDM model for DATA points required for business requirements and attended data governance board for approvals

Designed KAFKA based integration between Batch application to Real time application

Worked with multiple financial teams for designing an auto cash payment using payment gateway APIs.

Oct 2020 – Feb 2022

Project Description:

ASIC IT service maintains the process of multiple registry forms SMSF, RCA and Regulatory transformation

Role: Senior Integration Engineer

Responsibilities:

Designed and developed RESTful Registry services for ADF UI screens to integrate with backend systems like Siebel & Mainframes.

Provide support for security patches updates to Weblogic server/OS patches based on CVE rating.

Worked on analysis of log4j vulnerability impact

Developed new SOA ASIC web services as Registries are migrating to ATO

Enhancing MoneySmart web services for ASIC Financial adviser portals to indicate if the adviser is eligible for Tax advice.

Support production deployments – New/enhanced Functionalities, security enhancements like cipher changes, SSL/TLS certificate changes

All project developments uses Agile methodology for tracking requirements, design, development & deployment and testing

Devop tools used – Jenkins & GIT

Jun 2019 –Oct 2020

Project Description:

Intellihub is Meter equipment provider for energy retailer in Australia and NewZealand. These services include meter installation, meter data reading, fault maintenance of meters. At Intellihub designed SOA based workflow system for Order management which is integrated with other business application like MDMS (Meter Data management system), FSP (Field Service Provider) and command center.

Role: Sr SOA Engineer

Responsibilities:

Designed and developed SOA based workflow for NZ market meters nomination and dispatching work orders to FSPs.

Designed and developed SOAP/RESTFul services for integrating New Zealand Registry (NZ Energy control board) defined services for retailer request for Service orders and switches.

Migration Metrix Metering system to Intellihub system that has application using SAP HANA, Mule Soft and Biz Talk. Worked on integration points, data mapping of Metrix system to Intellihub systems, Reconciliation, operation guidance document, handling od system and business error handling and developing design documents and business flows, sequence.

Working on Oracle Meter data modeling using AWS platform using Lambda, API Gateway and DynamoDB

Aug 2018 – Jun 2019

Project Description:

ASIC IT service maintains the process of multiple registry forms SMSF, RCA and Regulatory transformation.

Role: Senior Integration Engineer

Responsibilities:

Designed and developed SOA REST service (converting XML to JSON and vice versa) for consuming REST services provided by Regulatory CRM application by other Registry applications as SOAP service

Designed and developed E2E design for new Regulatory services for Company Auditor registry.

Design changes for billing and invoice for Regulatory and Industry funding model services. Impact analysis, interface design and testing strategies.

Designed and developed SOA services to interact with Siebel for SMSF registry services configured in Siebel. Functionalities like tokenized .authentication (for performance improvement ), CRUD operations (of Registry ), search Registry based on multiple parameters like name, ACN/ABN, address and etc. Data hiding functionality for front-end systems based on Siebel setting on the data (for data protection)

Developed Oracle SOA services for interacting with IBM Main frame using IBM MQs. Defining the data transformation, configuring Inbound queue and Oubound queue (common queue to make SOA service as enterprise utility service). Used Push-Pull pattern.

Nov 2017 –Aug 2018 LandisGyr/Intellihub

Project Description:

Intellihub is Meter equipment provider for energy retailer in Australia and NewZealand.

Role: Sr SOA Engineer

Responsibilities:

Designed and developed data model for providing order request reports and invoice data for retailer.

Designed and developed OSB/SOA components for integrating new AEMO (Australian Energy Market organization) defined services for retailer request for Service orders and data delivery.

Participated in service order workflow enhancement for providing reconciliation reports and order status tracking.

Designed and Developed Workflow for NZ Registry business operations using DB tables and JMS queues/topic. Used point-to-point pattern and broadcast pattern for asynchronous services

Also developed error logging framework using publish pattern

Sep 2016 –10 Nov 2017 Department of Social Services

Project Description:

Department of Social service, Aged care department work for providing services for aged citizens of Australia based their location, referrals, and services available at those locations. Worked on multiple projects – Attached document management, ACFI (Aged Care Funding Instrument) and Continuous Improvement Process (CIP)

Role: Integration/SOA FMW Solution Designer/Developer

Responsibilities:

Designing and developed SOA services to integrate DSS application - .Net client, Siebel CRM and RM8 (content management system) for uploading and downloading client attachments (Using both SOAP and Rest services)

Designed and Developed BPEL using mediator, composites, JCA (File & DB) and EJB, services for Batch processing off-line requests from variety of Clients – DHS,DOI and etc

Designed and Developed BPEL process (activities like Business Rules, Compensate, dehydrate and etc) for calculating risk profiling of the Care Recipients.

Developed API Gateway configuration/policies for access external vendor service - DHA and allowing services available to external vendors

Designed and developed business/logical data model and enhance canonical data models.

Developed SOA services for

Defining Systems/Business flows and error conditions and defining user/support actions for error scenarios

Designed and developed OSB services and logging/report activities for generating the operation report of attachment process.

May 2016 –Sep 2016 BHP Billiton/RubiconRed

Project Description:

The BMA People Systems Project (BMA PSP) is consolidating the various Learning Management Systems used by BMA and BMC into the SuccessFactors Learning Management System (SuccessFactors LMS) provided by the BHP Group. Oracle Fusion Middleware (OFMW) SOA is used for integrating LMS system and 1SAP HR with site access systems like TAMS, intelliPermit

Role: Integration/SOA Solution Designer/Architect

Responsibilities:

Understanding the business requirements and developing Use cases, Swim lane diagrams for business processes and involved system/application for each use case.

Identifying integration points and delivered E2E flows with business exceptional cases and alternate paths and actions

Designed and Developed BPEL using mediator, composites and JCA ( DB), services for customized logging framework instead of using Report activity of OSB.

Developing the Middleware objects/schemas/WSDL using CDM and sequence flows along with exception paths

Designing interface contracts and mapping of the requests to EBO and EBMs

Designing E2E sequences, BPEL modeling & Security

Developed and delivered Service design documents and Interface contract document

Developed and delivered High level design documents describing the interaction of all applications impacted for the review of Architecture Review Board (ARB)

Apr 2013 –May 2016– Optus Telecom/TechM

Project Description:

Optus is one of the largest service provider of mobile/fixed line/cable/NBN in Australia. It uses JBOSS/Oracle OSB/Business services (J2EE)/BTM, BEA Tuxedo, IIB and Weblogic/Jboss as EAI framework for integration of OSS and BSS systems.

Role: Solution Designer

Project: Unity

Migrating the MVNO subscriptions and accounts to new System (Infonova/R6) (New MVNO CRM and Order Management system)

Responsibilities:

Worked on design & implementation of OAM/OIM configuration to authenticate and authorize use of Optus services for all Optus MVNOs.

Developed message flows in Message broker to do XML to transformation routing and Database retrieval using ESQL and Java.

Developed Web services in IIB/Message Broker by using SOAP and HTTP nodes. Created XSDs, WSDLs and also implemented Restful web services utilizing XML and JSON message formats.

Developed and delivered Service design documents and Interface contract document

Worked with HP IN (PPIN) to define the enhancements of interface for tiered data and upgraded data format from HPIN

Designed and developed BPEL process for business

Designed and developed OSB proxy, business services for one portal, Optus App.

Worked with 1Portal and Optus App to define new interface for shared usage inquiries

Designed and developed flows to divert calls to Abinitio or Billing system based on the request attributes and configured parameters

Design OSB solution for providing web service to send usage alerts to customers

Worked with MQ adapter, DB adapters and File adapter.

Designed a Common Data model for payload uniformity within the ESB.

Aug 2011 – Nov 2012 – NBN –National Broadband Network (NBN) Australia

Project Description:

Worked on Billing solutions for enhancing the functionality and integrating the capability into more end-to-end process automation across the Integration, Billing, Assurance

Aug 2010 – Aug 2011 – VHA – Vodafone Hutchison Australia

VHA (Vodafone Hutchison Australia) is one of the leading 3G service provider in Australia. Worked on merger of Vodafone and Hutchison BSS platform for discounting framework, Billing and invoicing and AR functionalities of singl.Eview for migrating customer data to BRM. Design Interface of systems.

Dec 2009 – July 2010 TSTT – Telecommunication Services Trinidad &Tobago - Telecom Solution Lab, Austin, TX, USA

Worked as Business Analyst - Requirement gathering, define & design business process and customized BRM for TSTT.

Aug 2009 – Nov 2009 XS4ALL NL – Telecom Solution Lab, Austin, TX, USA

Working as Integration Specialist designed mapping of the CRM products to BRM products and customized BRM.

Jan 2005 – July 2009

Vodafone NZ/AU/Fiji is implementing Oracle BRM (Real-time rating /Pipeline – Batch rating engine) as their billing system.

Designed and developed BSS solution using Oracle BRM

Feb 1998 – Dec 2004 Worked at multiple companies –

Covad Inc. /Patni Systems Inc. (formerly known as Cymbal Inc.), Portal Software Inc, USIT Inc

Worked on Telecom billing application (Oracle BRM)

Jan 91 - Feb '98 Multiple companies India.

Infosys Worked on Nortel Tele Communication projects

K & V Information System Developed classes and relations of Objects for KV mail system with added services like external mailing (Internet mail).

Vetri Software (I) Ltd, Chennai Developed Profile Registration, Work selection Application and Verification of Form

Educational Qualifications

Degree certificate – Cybersecurity

University of Adelaide

M.Sc (Tech) Electronics Spl.

NIIT Warangal, TN, India

B.Sc Physics

Andhra University, Vizag, AP, India

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