Customer Service Sales Associate
Resume:
Quantravious Bates
Shreveport, LA *****
***********@*****.***
i am highly motivated and willing to learn. Recent Graduate with an associates degree in criminal justice. i am determined and friendly. i have had 7+ years of customer service and now transitioning to the legal background.
Authorized to work in the US for any employer
Work Experience
Bath and Body Works Sales Associate
Shreveport, LA
March 2022 to Present
Security Officer
GardaWorld Security Services - Shreveport, LA
January 2022 to Present
Fulfillment Associate
Target - Shreveport, LA
August 2021 to March 2022
• Operations
• Inventory stock
• Assisted customers its person
• Explained products and benefits
Customer Service Associate
Walgreens - Shreveport, LA
October 2020 to October 2021
• Assisted customers in person
• Inventoried stock
• Explained products and benefits
• Confirmed payments, refunds, etc.
• Operated the cash drawer
• Resolved payment and order disputes
Sales Associate
DICK'S Sporting Goods - Shreveport, LA
August 2019 to April 2020
• Greeted customers in a friendly manner
• Processed customer transactions
• Handled returns and exchanges
• Maximized sales transactions
• Responsible for general cleaning
• Helped ensure customer satisfaction
• Restocked merchandise
• Organized new merchandise
• Monitored inventory
• Responsible for resolving all customer complaints Customer Service Representative
Teleperformace Call Center - Shreveport, LA
April 2018 to November 2019
• Provided assistance to clients
• Answered phone and assisted clients with changes
• Maintained up-to-date knowledge of customer accounts
• Confirmed payments, refunds, etc.
• Resolved payment and order disputes
• Provided excellent technical support
• Operated the live chat
Front Desk Receptionist
wrac - Natchitoches, LA
August 2017 to June 2019
customer service
signed up gym members
cleaning and organizing gym equipment
answering questions
handling correspondence
keeping reception area cleaned and well organized
handling front desk task
Sales Associate
Kohl's Corporation
June 2015 to May 2017
• Restocked merchandise
• Organized new merchandise
• Handled returns and exchanges
• Maximized sales transactions
• Monitored inventory
• Answered customer questions
• Greeted customers in a friendly manner
• Processed customer transactions
• Communicated with customers over the phone
• Responsible for resolving all customer complaints
• Helped ensure customer satisfaction
• Responsible for general cleaning
Education
Associate in Arts (AA) in Criminal Justice
Bossier Parish Community College - Bossier City, LA August 2020 to May 2022
High school diploma or GED
Skills
• Typing (8 years)
• Call Center
• Customer Care
• Customer Service
• Customer Support
• Cash Handling
• Receptionist
• Word
• Organizational Skills
• Communications
• Microsoft Word
• Office Experience (2 years)
• Team Player
• Stocking
• Merchandising
• Sales
• Time Management
• Order fulfillment
• Inventory Control
• Freight Experience
• Computer Operation
• Leadership
• Banking
• PeopleSoft
• QuickBooks
• Filing
• Windows
• Guest services
Certifications and Licenses
Driver's License
October 2015 to October 2026
Assessments
First Aid Skills — Proficient
February 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate