Enthusiastic professional seeking office work
Resume:
SHERIE A. BRISBONE
Healthcare Administration, Patient Services, Medical Office, Administrative Support OBJECTIVE CONTACT
Seeking a position in healthcare administration, patient services, medical office, or administrative support. Motivated & enthusiastic professional who is passionate about helping others and making a positive impact
**********@*****.***
EXPERIENCE SKILLS
Receptionist – Psych Choices – Philadelphia, PA
12/2023 - CURRENT
• Answered general inquires, greeted patients and guests
• Track/schedule appointments and collect co-payments
• Answered phone calls, checked voice messages, and transferred calls
• Managed patient paperwork, fax, scan, and print documents
• Update patients’ electronic health records
Pharmacy Technician – ACME – Philadelphia, PA
09/2023 – 10/2023
• Temp position assisting customers with processing prescription orders and managing register
Pharmacy Technician – Rite Aid – Philadelphia, PA
08/2022 – 10/2022
• Provided customer service, answered phones, collect payments
• Directed customers to pharmacist for medication questions
• Verified information provided by customers with insurers
• Entered prescription orders into the POS computer system Retail Sales Associate – JCPenney – North Wales, PA 10/2017 – 01/2019
• Greet customers, operate cash register, process returns or purchases, organize fitting room, receive, and process new merchandise
• Stock sales floor merchandise, arrange by size and color
• Engaged customer in-person and by telecommunications to complete fulfillment responsibilities, upsell, answer inquiries, and provide a personable customer experience
Softline Sales Associate – Kmart – Willow Grove, PA 10/2014 – 06/2015
• Provided quality customer services on sales floor, share product suggestions and location
• Process markdowns
• Setup displays and mannequins with apparel based on trends in contribution to sales objectives
• Assisted with processing inbound shipments and freight Pharmacy Technician – Rite Aid – Atlantic City, NJ 10/2007 – 11/2008
• Maintained customer confidentiality while following HIPPA guidelines
• Product inventory to ensure prescriptions were not expiring
• Properly dispose of unusable items
• Assisted customers with orders and referrals
• Medical Office Terminology
• Analytical Skills
• Computer Literacy
• Critical Thinking
• Inventory/Pricing
• Monitor Medication Expirations
• Adaptability
• Detailed-Oriented
• Fast Learner
• Time Management
• Operate Cash Register
• Process Returns
• Organize/Stock Products
• Team Player
• Customer Service
• Excellent Communication Skills
• Answer & Direct Phone Calls
• Verify Insurance
• Collect Payments
• Data Entry (POS System)
• Maintain HIPPA Compliance
EDUCATION
AS Degree: Healthcare Administration 2019 - 2022
Montgomery County Community College, Blue Bell, PA Relevant Course Work: Electronic Health Records, HR Management, Medical Law and Ethics for Health Professionals, Business Software Essentials, Medical Office Technology/ Electronic Health Records
(EHR), Medical Terminology
Member – Dean’s List (Fall/Spring) 2021 - 2022
Phi Theta Kappa Honor Society, Philadelphia, PA
Member – Alpha Alpha Alpha Honor Society 2022
Montgomery Co. Community College, Blue Bell, PA
Pharmacy Technician Diploma 2007
Harris School of Business, Linwood, NJ
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