Business Analyst University Park
Resume:
JOHN R. FURFARI
Business Analyst
*********@*****.***
Clarksboro, NJ
linkedin.com/in/john-furfari-8428
89121
EDUCATION
Bachelor of Arts
Multidisciplinary Studies
The Pennsylvania State
University
May 2024 - current
University Park, PA
Affiliations
Phi Sigma Pi Honors Fraternity
Blue and White Society
Associate of Arts
English
Rowan College of South Jersey
Jan 2004 - May 2009
Sewell, NJ
CERTIFICATIONS
Feb 2024- Phi Sigma Pi Leadership
In Action The Art of Effective
Communication -Communicating
by Styles Certification
May 2018- IACET Business U B2B
Certified Marketing Boot Camp
Professional
May 2016- IACET Business U
Certified Business Engagement
Professional
AWARDS &
APPOINTMENTS
State of New Jersey - County of
Gloucester
PROFESSIONAL EXPERIENCE
Team Management
J Crew Group LLC
Dec 2023 - current Cherry Hill, NJ
Responsible for driving a profitable business - focusing on genuine connections with customers that build loyalty and efficient operations Assess data and customer relationships quickly to personalize each experience
Always ask "Why?" - ensure team efforts align with our values and strategic initiatives
Find the best people to build a rich and relevant team that reflects the communities we serve
Provide feedback to influence a curated product assortment that speaks to the local community
Consultant and System Design Specialist
Dry Guys Basement Solutions - Contractor Nation Network April 2023 - Oct 2023 Woodstown, NJ
Provided customers with science based technology to mitigate intrusive water damage and energy loss within a home or structure Increased customer property values 10-18% by designing healthy functional living spaces
Participated in system development planning, providing insights based on predictive modeling
Eliminated 60% of duplicate advertising expenses by collaborating with management on the consolidation of local dealers through an acquisition process
Discovered an additional $1M in savings after compiling data and identifying outdated industry trends
Detailed a partnership with luxury home-builders resulting in end user savings of 18-20% per full basement solution
Increased revenue by $2M through analysis of data surrounding environmental factors, customer behaviors, vendor relationships, stakeholder goals, and workflows
Business Analyst
Department of Economic Development, County of Gloucester Oct 2009 - Feb 2022 Sewell, NJ
Conducted research and analyzed business operations using Excel to report customer behaviors and state-wide retention numbers Prepared presentations for C-level suite regarding profitability, operating inefficiencies, and industry trends
Harvested data from various engagement methods for quantitative and qualitative analysis to support visualization efforts Compiled and analyzed economic data to support the expansions of 30+ mid to large businesses within Gloucester County resulting in the creation of 2,500+ specialized jobs
Monitored 60+ State of NJ approved training vendor, college, and university programs for adherence to NJ DOL metrics Organized annual events celebrating NJ industry, innovation, and cooperation
Medal of Merit recipient for
assisting the Gloucester County
MEGA COVID-19 Vaccination
Center
Appointed Workforce Development
Board Marketing Committee Lead
Appointed Government Liaison to
the Chairman of the
Apprenticeship Committee,
reporting to the US Department of
Labor and the Senator Walter Rand
Institute for Public Affairs at
Rutgers University
PROJECTS - ECONOMIC DEVELOPMENT
Gaming to Training Program
1Huddle
Nov 2020 - Feb 2022
Applied an outside the box method to drive positive training outcomes by harnessing the nature of competition - resulted in higher program completion rates while attaining WIOA metric standards Web Application
Engage-by-Cell
Jan 2017 - Feb 2022
Developed platform to communicate job/training opportunities to customers and gather data to apply to department program directives NJ.com
South Jersey Job List
April 2016 - Feb 2022
Achieved over 500,000 views resulting in 1000's of filled jobs - State employer database, extracted into Excel, manipulated for presentation, and distribution weekly
Amazon
HQ2 Bid
Sept 2017 - Oct 2017
Selected by administration to complete data analysis and draft the regional RFP submission to Amazon
Opportunity Guide
Marketing Brochure
Jan 2016 - Dec 2016
Team lead for research, design, procurement of funding, printing, bid submission, and distribution - Comprehensive guide to Economic and Workforce development in the region
Rowan Boulevard Redevelopment Project
Public / Private Partnership
Jan 2015 - Feb 2022
$350M project linking Rowan University with downtown Glassboro via a mixture of retail, hospitality, medical, and housing facilities
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