Customer Service Be A
Resume:
JOSE KLEBER NUNES MENDES SANTOS BORGES
Fort Walton Beach, 32548 – Fl – US
ad5nsb@r.postjobfree.com
To whom it may concern.
As an ambitious professional with proficiency in customer service and extensive administrative experience, I was thrilled to learn about the opening positions. I was compelled to contact you with my interest as it would be a career highlight to be considered for such an opportunity with this company. I believe that my professional background and industrialist drive make me an ideal candidate to fill this position.
I thrive in high-pressure and fast-paced situations, striving for positive results by applying my sales management and customer service abilities. Further, I possess expertise in accounting and acumen for maximizing performance and inspiring colleagues. I am able to visualize success and identify unconventional yet highly effective strategies for achieving it. I have skillfully balanced organizational objectives and productive relationships, strategizing and recommending ways to achieve and maintain a competitive business edge. My leadership and management talents have supported my professional growth.
You may notice a brief gap in my work experience as you review my resume. I resigned from my previous position to relocate to this country to accommodate a new career opportunity. While managing the logistics of my move, I studied industry news, trends, and events to keep my knowledge current. I am now settled and prepared to take the next steps in my career.
Enclosed, please find my resume for your review. I will look forward to contacting you within the week so we can discuss the next step in your hiring process. In closing, thank you for your time and consideration of my candidacy.
Sincerely,
Jose Kleber Nunes Mendes Santos Borges
JOSE KLEBER NUNES MENDES SANTOS BORGES
1 Chatelaine Cir Se, Fort Walton Beach – Fl – 32548 Cir Se
ad5nsb@r.postjobfree.com
Experienced and motivated individual with over ten years of experience working in fast-paced retail and food-service environments. Enthusiastic attitude and commitment to serve as an honorable and hardworking team member. Strong math skills, excellent customer service skills and great attention to detail.
Skills
Administrative routines.
Customer Service.
Knowledge and practice in Computing: Office and Internet package.
Financial planning.
Quotations.
Cash flow.
Collection.
Accounts Payable/Receivable:
Bank reconciliation.
Purchasing and inventory control.
Selection in hr;
Telemarketing.
Sales.
Activities
I like to write, play and listen to music, I also like to study the bible, travel and play games on tv. I am interested in general subjects, and I try to make the most of it, I strive to improve my professional side, studying topics related to my area of expertise, and I also take care of my personal side. I speak, read and write fluent Portuguese, English and Spanish.
Experience
2023 – PRESENT
SHIFT MANAGER / PIZZA HUT – DESTIN
As Shift Manager, I am responsible for overseeing business operations, delegating tasks to team members and resolving problems that occur during the shift. My duties include checking and stocking inventory, balancing the cash register, make deposit, coordinating employee responsibilities to improve efficiency or customer service, utilizes all cost-control tools and processes ensuring the goals of food, paper, and labor are achieved during the shift, ensuring each shift is prepared to meet the needs of the customers and work diligently to ensure each customer is satisfied with the service and products they receive.
2022 – 2023
SALES ADIVISOR / BEST BUY – DESTIN
As sales advisor at BEST BUY, I was responsible to leads sales transactions by directing prospects towards suitable products that best meet customer's needs. Through this process, I did encourage purchases by explaining product features and benefits to potential customers.
2022 – 2023
SALES ASSOCIATE / THE HOME DEPOT – DESTIN
I was responsible to provide fast, friendly service by actively seeking out customers to assess their needs and aid with an emphasis on the garden department and product knowledge, providing information on features, and knowing related items to sell an entire project.
2022 – 2023
SALES ASSOCIATE / SHOE STATION – DESTIN
I was responsible for greeting customers, identifying their needs, making suggestions, keeping records, stocking shelves, preventing theft, and keeping the premises clean.
2022 - 2022
TEAM LEADER / GOODWILL - DESTIN
As Team Leader I was oversees my employees group and motivates them to do their job efficiently, also I did key carrier, sales floor and cashier.
2019 – 2022
ASSISTANT KITCHEN MANAGER / ISLAND WING COMPANY – DESTIN
Some of my duties of assistant kitchen managers was training employees, participating in food preparation, ensuring that food safety and sanitation procedures are followed and purchasing goods or supplies, also supervise chefs, cooks and servers.
2021 – 2022
SENIOR STORE ASSOCIATE / TUESDAY MORNING - DESTIN
I was assisting the Store Manager in the management & training of people on work experience and other placements at the Store. Working with the Store Manager to ensure that items are attractively displayed and arranged in an orderly & safe manner.
2007 – 2007
MOBILE SALES CONSULTANT / CONCIÊNCIA SERVIÇOS CORPORATIVOS – BRAZIL
As mobile sales consultant, I was helping corporate customers select the right products for their needs and sell other telecom services.
2004 – 2010
ADMINISTRATIVE SERVICES AGENT / SECRETARIA MUNICIPAL DE SAÚDE – BRAZIL
As an administrative agent I provided administrative support in the areas of administration, human resources, personnel, finance and logistics and took care of bureaucratic processes in the most diverse areas.
2000 – 2004
COMMERCIAL OPERATOR / LOJAS AMERICANAS – BRAZIL
As a Commercial Operator I performed customer service and prospecting for the processes of financing, loan, exchange operations, among other banking services. Formalized contracts and developed strategies to increase market share.
Education
2008
ACCOUNTING / UNIP – UNIVERSIDADE PAULISTA - BRAZIL
Bachelors' incomplete in accounting.
1997 - 1999
ACCOUNTING TECHNICIAN / COLEGIO ESTADUAL RUI BARBOSA - BRAZIL
College. Technician in accounting.
1996 - 1999
ELETRICIAN / SENAI - BRAZIL
Electrician learning course of maintenance and installation electric in Industry and residential environment.
References
References available upon request.
Contact this candidate