Customer Service Accounts Payable

MAKAYLA KNIPP

Personal Info

Phone:

937-***-****

Email:

ad5nrd@r.postjobfree.com

Address:

**** * ******** **, **********, 45331, OH (US)

Skills

Communicates Effectively Accounting

Manages time wisely Invoicing

Excell Cash handling

Customer service

Dependable

Professional Summary

Intelligent with great retail expertise. Swiftly adapts to demands and priorities. Communicates effectively. Professional and courteous. Applies effective teamwork, customer and sales skills simultaneously. Punctual, helpful, and dependable. * Key holder experience * Retail Support * Receiving support * Stocking and replenishing * Money handling abilities * Notary

Employment History

Accounts Payable Manager, First Rate Industries . Hollansburg, Ohio

Jun. 2023 - Feb. 2024

As an Accounts Payable Manager my duties were:

•invoicing

•paying credit card bills

•reconsilling statements

•paying invoices

•inventory in the shop

•entering drivers logs

•creating work orders

•answering phone calls/emails

I also have my notary thats good until 2028

Optician, Professional Family Eyecare. Greenville, Ohio

Mar. 2023 - Jun. 2023

As an Optician my duties were:

•greeting the patient

•taking their glasses and checking their perscription

•taking them back to the examination room and giving them their eye exam

•testing them for glaucoma on the optimap

•helping patients learn how tk put in contacts for first time users

•filling our the patients chart for the doctor

•answering phone calls/scheduling patient appointments

Bank Teller, Park National Bank. Greenville, Ohio

Mar. 2022 - Mar. 2023

•Unlock & Lock bank for opening and closing

•Unlock Vaults and Night Drops

•Make Credit Card, Mortgage and Vehicle loan payments

•Process Deposits and Withdrawals

•Close and Open debit cards

•Resolve Customer Service/ complaints

•Efficient in sending emails daily

•Served as primary point of contact for customers, providing assistance with account maintenance and transactions

•Placed orders for customer checks and verified starting numbers

•Audited fellow teller currency to contribute to dual-control procedures

•Followed up on customer complaints and provided solutions to enhance customer satisfaction.

•Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates

Customer Service Specialist, Lowe’s Home Improvement . Greenville, Ohio

Nov. 2020 - Mar. 2022

•• Unlock and lock store for opening and closing

•Resolve customer service complaints

•Process returns and exchanges

•Assist with online orders

•Process credit card payments

•Help out in other departments when needed

•Managed over 50 customer calls per day

•Complied with company policies and procedures by encouraging positive and effective work environment among employees

Lead Sales Associate/key Holder, Dollar General. Arcanum, Ohio

Sep. 2019 - Nov. 2020

•Opened and closed store

•Balanced cash drawer

•Resolved customer service complaints

•Fixed pricing issues

•Process returns and exchanges

•Assist with online orders

•Stocked shelves

•Checked in deliveries

•Handle additional daily tasks as required

•Handled cash register operations and customer transactions to process payments

•Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases

Education

Franklin Monroe High School, Pittsburg, Ohio

High School Diploma, May. 2019

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