Patient Care Customer Service
Resume:
Mey Lyn Yi Hialeah, FL *****
ad5nr8@r.postjobfree.com
WORK EXPERIENCE
Patient Care Coordinator - Miami, FL
Century Medical Center - July 2021
My duties at this position include but are not limited to coordinating appointments for patients, requesting patient feedback in regards to their services, and maintaining correspondence with medical insurance companies. I answered phone calls and emails regularly and I also updated patient medical records electronically.
Customer Service Specialist - Hollywood, FL
Bookkeeping on Wheels - January 2019-December 2020 At this position, my responsibilities included preparing and maintaining records, preparing invoices, maintaining correspondence, solving irregularities in records and statements, among other duties asked of me.
Front Desk Receptionist - Miami, FL
Rosenthal Cargo - January 2010-December 2018
At the receptionist position I was in charge of client relations, I handled customer concerns and complaints, I offered everything I could in order to resolve any issues customers had, I answered the phone and replied to emails as part of regular correspondence.
SKILLS
● I know and understand
medical terminology
● I can handle patient
records, appointments,
etc.
● I am highly
experienced and
proficient in Microsoft
Office
● I have ample customer
service experience, I
know how to work well
with customers and
patients
● I work well
individually as well as
in groups
● I can perform typical
office duties very well
such as answering or
making phone calls,
writing emails, etc.
CERTIFICATIONS & LICENSES
● I am a Certified Phlebotomist
LANGUAGES
● English
● Spanish
Contact this candidate