Medical Assistant Patient Care

Houston, TX 954-***-**** ad5nqx@r.postjobfree.com

OBJECTIVE

Certified Medical Assistant with 4 years of customer services Experience seeking an opportunity to join a medical team and support the successful operation of a medical clinic through the use of gained skills and knowledge to provide quality and efficient patient care to a diverse demographic.

EDUCATION

The College of Health Care Professions – Graduate 04/2024

Medical Assistant Certification Program

NAHP Medical Assistant Certification Exam – Obtained 02/2024

BSL for health care providers--- Expires 11/2025

Nova High School – Graduate 06/ 2020

High School Diploma

SKILLS

Administer Injections (SQ,IM, ID, Gluteal)

Provides ambulation training (wheelchair, walker, cane and crutches)

Collect patient history and chief complaints

Wound Care and suture removal

Take vitals (BP,P,R, and T) and measure patient height and weight

Insurance authorization and verification, reimbursement and referrals

Charting

Phlebotomy (Vacutainer, Syringe, Butterfly, Capillary sticks)

Minor Office Surgical Procedures

Anatomy and Physiology Trained

Working Knowledge of surgical asepsis, autoclave, and sterilization techniques

Prepare patients for examinations

Medical Terminology

Specimen Collection and analysis (Blood, UA, Stool and Sputum)

OSHA & HIPAA Certified

Medical Front Desk (Appointment Scheduling, scan, fax, file and collect of co-pays and co-insurance)

Perform EKG’s

Electronic Health Records

Answering Multi-line phones and relay messages accurately

Knowledge of diagnostic (ICD-10)

Direct Patient Care

Prepares exam and treatment rooms with necessary instruments

PROFESSIONAL EXPERIENCE

Back In Shape Chiropractic, Houston, TX Mar 2024 – Apr 2024

General Manager

Triaging patients.

Obtaining the review of symptoms.

Obtaining Vitals.

Obtain necessary pre-certifications, prior authorizations & documentation for medical treatment, prescriptions and DME.

Performing audits, reviewing for compliance and accuracy with meaningful use in a timely fashion.

Perform front desk duties including Check-in, Check-out and scheduling for all services as needed.

Performing some treatment/therapy to patients during appointment

Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.

Freddy's Frozen Custard and Steakburgers, Baytown, TX Mar 2022 – Mar 2024

General Manager

Maintained working knowledge of restaurant's policies and procedures.

Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times.

Maintained high standards of customer service during high-volume, fast-paced operations.

Communicated clearly and positively with coworkers and management.

Mastered point-of-service (POS) computer system for automated order taking.

Handled currency and credit transactions quickly and accurately.

Followed procedures for safe food preparation, assembly, and presentation.

Assisted management with inventory control and stock ordering.

Resolved complaints promptly and professionally.

Cross-trained and coordinated scheduling with team members to ensure seamless service.

Took initiative to find extra tasks when scheduled duties were completed.

Shianna Roberts

National Registered Certified Medical Assistant

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