Customer Service Warehouse Material

SCOTT RANEY

***** ******** **. 734-***-**** (cell)

Livonia, Michigan 48152 ad5nnf@r.postjobfree.com

Medical & Industrial Gas Production / Warehouse Material Management / Sales & Marketing

Management/Supervisor • District Manager • Freight Operations Supervisor

Extensive range of experience across multiple industries including (LTL) Freight, Automotive, Computers, Military, Medical & Industrial Gas Manufacturing, Propane, and the Food Industry. Proven performer with experience in managing inventory and reducing overhead, along with the ability to quickly build genuine rapport with vendors, staff, and employees. Responsible for a multi-million dollar district’s (P & L), including employees, sales, marketing distribution, and customer service.

PROFESSIONAL EXPERIENCE

Hollingsworth LLC.

Production Supervisor 2022- Current

Monitor internal work in process (WIP) and inventory of sequenced material.

Ensure the productivity of team during assigned shift and maintain throughput.

Build and maintain a strong and successful team including communicating expectations, providing support (including coaching and feedback) and recognition, and resolving potential issues.

Assist in recruiting and interviewing new team members.

Maintain quality results by establishing and enforcing organization standards.

Provide production metrics by analyzing performance records data, answering questions and responding to requests.

Complete production plan by monitoring OEM (original equipment manufacturer) bank, queue and triggers by scheduling and assigning personnel, establishing priorities, monitoring progress, resolving problems; and accurately reporting results of the process on production summaries.

Monitor rework / replacement logs and applicable documentation.

Prioritize safety, 5S and alignment with standard policies and procedures.

Actively work to improve efficiency and meet or exceed customer's productivity and quality goals.

Proactively identify and resolve issues. Facilitate root cause analysis on failures within the process. Report findings and recommendations.

Initiate and foster a spirit of cooperation with and between departments.

Perform other duties as assigned.

Certified First Responder

Member of the 6S Committee as a 6S Auditor

Certified ISO 9001:2015 Quality Management Internal Auditor

Preformed Multiple Internal 6S and ISO Audits

PLANT PRODUCTS

Logistics Supervisor, Westland, Michigan 2021-2022

Collaborate with customer service in scheduling deliveries (in priority sequence)

• Pack customer orders as well as instruct warehouse colleagues on which orders to pack based on customer priority.

• Compile route plan for drivers (decide which orders go out on which truck) and monitor most efficient travel routes using the GEO Tab tool. Adjust drivers routes as needed

• Direct drivers on routes and plan for second shipments for same day customers

• Be first point of contact for drivers for any truck related or delivery issues

• Instruct Shipper/Receivers on daily tasks in accordance with company policies and procedures.

• Work with Shipping/Receiving to schedule LTL shipments

• As needed, work with Operations Manager to ensure we receive competitive pricing on trucking.

• Oversee the transfer truck process (timing of packing, loading, receiving and putting away)

• Work with the Operations Manager to ensure that the warehouse and route drivers are working as efficiently as possible by scheduling start times, staggered shifts, and dismissal times based on work load.

• Ensure that double checks are done on outgoing orders as well as performing spot checks

• Oversee the scheduling of dock times for inbound goods to ensure that P.P. trucks take priority and that incoming goods are received and put away in a timely manner

• Place incoming stock in designated storage areas daily as required

• Maintain general housekeeping so that the warehouse stock is organized as efficiently as possible and that staging areas remain clear of stock or obstructions

• Load/unload Plant Products trucks

• Property maintenance

• Observe, promote, and enforce compliance with all relevant company policies and procedures

• Direct third-party truck traffic, and keep all traffic lanes clear.

• Ensure that no visitors can freely walk around facility. Visiting drivers should be restricted to waiting area by door or be able to access their truck trailer as needed.

• Work in accordance with company Mission Statement, Employee Handbook and Company Procedures

• Keep up to date with and conform to all corporate policies and procedures, specifically, but not limited to: Bio Shipping Procedures, Warehouse Procedures.

• Communication with colleagues should promote a positive work environment and should be able to mitigate stress factors through prioritization of workload

• Maintain a strict code of confidentiality concerning Plant Products business activities and all related affairs including but not limited to knowledge specific to Plant Products customers and their businesses

DETROIT PEOPLE MOVER

Inventory Control Supervisor, Detroit, Michigan 2016-2021

Responsible for maintaining records and accounts for all consumable items to ensure an adequate supply to support the maintenance effort.

Coordinates with the Maintenance Department in establishing re-order points and quantities.

Plans and coordinates the receiving, distribution, storage and order of hardware, tools, supplies and equipment to ensure dependable and safe operation of all equipment in the DPM System.

Assists in establishing equal or equivalent replacement of components through direct communications with equipment manufacturers and suppliers; applies commercial packing requirements for various types of hardware being shipped to remote locations.

Supervision of 8 employees

AMERIGAS

District Manager, Howell, Michigan 2012-2015

Responsible for management and supervision of delivery reps, service technicians, (CRR) daily activities, and monitor performance targets.

Supervision of 8 employees

Directly interviewed, hired, and trained employees

Mentor personnel and monitor work activities

Evaluation of employee performance, corrective actions, and addressed issues and resolution

Implementation of all compliance safety codes and policies; including the servicing and repair of company vehicles, employees safety gear (PPE) and delivering propane at customer locations following company procedures which are safe and in compliance with state and federal regulations

Responsible for material management related to inventory of hard goods and gas cylinders

Clear technical understanding of domestic directives / regulations / standards

Control financial performance of the service team by reviewing (TVRS) and (SSOs) to ensure work is completed in a timely manner and billed accurately

Consult customer(s) on regulatory guidance to assure final product meets all aspects of compliance

Ensured service vehicles are in compliance with all federal Department Of Transportation (DOT) regulations and company standards, including the “Donlen” maintenance program

Control corrective action plans

Host weekly meeting to assure team readiness and coordination

AIRGAS – GREAT LAKES

Assistant Plant Manager, Wayne, Michigan 2007-2011

Responsible for logistics shipping and receiving department; managing processes and controls to meet company standards and insuring that safety levels are kept at the highest percentages.

Supervision of 20 employees

Responsible for shipping and receiving; managing processes and controls to meet company standards and insuring that safety levels are kept at the highest percentages.

Maintain and manage inventory levels of hard goods and cylinders.

Ensure quality control of gases is correct through lab analysis processes before cylinders are allowed to enter or exit the facilities inventory.

Responsible for the training and monitoring of up to 20 employees for Current Good Manufacturing Practices while monitoring daily quality related items as specified to meet FDA and DOT compliance requirements.

Achieved 100% documented accuracy on all compliance related forms and analytical techniques.

Regulate production control and build requirements of orders before shipping.

Manage Trucking companies and source new vendors in order to maintain the best service as well as the best cost for Airgas.

Saved the company over $75,000 of inventory loss by reworking obsolete inventory to make of saleable value.

Routing and Distribution

Production planning

Freight Operations Supervisor, Romulus, Michigan 2005-2007

Supervise inbound, city, and outbound freight operations for the largest business unit of the parent company Con-Way Transportation Services that provides time definite, and day definite freight delivery.

Responsible for shift planning, freight loading, and unloading, routing, proper documentation and procedure control for hazardous material shipments.

Consolidation of over 1.5 million pounds of freight nightly.

Saved Company over 50% on re-handling of shipments more than one time to avoid damage of goods and usage of truck space.

Regulate 26 drivers, give direction of what and where to load and off-load freight.

Manage Driver destinations and destination changes.

Process freight under HAZ-MAT guidelines and shipping requirements.

Thorough knowledge of Freight Software – “Smart System.

Taft Broadcasting (Material Control), Riverside, California 2004-2005

American Products Company (Receiving Supervisor), Corona, California 2002-2004

MILITARY

United States Marine Corps

Camp Pendleton, California 1992-1996

CPL/E-4

Responsible for management of equipment and supplies being shipped for deployment.

Supervised staff of 13

Responsible for International communications and shipping.

Handled shipping and receiving of highly classified military documents.

Responsible for Inventory control and documentation.

Implemented new policies and procedures

Extensive data entry

Awards:

Awarded Meritorious Mast

Received several Letters of Appreciation

Recommended for the Navy Achievement Medal

EDUCATION

University of Phoenix, San Marcos, California 1997-1998

Palomar Community College, San Marcos, California 1996-1997

Basic Warehousing School, Barstow, California 1992

TRAINING

Trained in 21 CFR parts 210 and 211

Efficient in Gow Mac Gas Chromatograph TCD (Thermal Conductivity Detector)

Successful analytical work for Food and Drug compliance to include the analysis of NF Nitrogen, USP Oxygen and USP Nitrous Oxide

Servomex 570 A Paramagnetic Analyzer

Trained in 21 CFR parts 210 and 211

Efficient in Gow Mac Gas Chromatograph TCD (Thermal Conductivity Detector)

Servomex 570 A Paramagnetic Analyzer

Successful analytical work for Food and Drug compliance to include the analysis of NF Nitrogen, USP Oxygen and USP Nitrous Oxide.

Forklift certified.

Pallet Jack and Scissor Lift experience.

FedEx, UPS and Postal Service Internet Shipping Procedures.

COMPUTER SKILLS

Microsoft Office

Infonetics

MAS90, MAS200

WMS

AS400

Smart System

Labelview

SAP

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