Food Service Customer

Darnell Gilyard

*** ******* ****** *******, ** **013 856-***-**** ad5nnb@r.postjobfree.com Profile

Goal oriented professional with experience in warehousing, sanitation, food service and as a peer assistant, seeking growth and development opportunities with values-based employer utilizing my diverse skill set while contributing to the success of the team and organization Skill Sets

Communication Customer Service Detail-Oriented

TPC Certification Forklift Following Procedures

Sanitation Teamwork Time Management

Warehousing

Safely operated a forklift and power pallet jack to transport shipments to and from the loading docks, production areas, and storage areas with 0 incidents of product damage

Inspected, labeled, and packaged all finished products prior to shipping

Reviewed shipping and receiving documents with team supervisor to ensure accuracy of information and proper placement of merchandise

Accurately scanned packages into the system utilizing a RF scanner

Maintained housekeeping in workstation areas sufficient to ensure the safety of team members, product quality, customer satisfaction, and compliance with safety standards Sanitation

Performed floor maintenance tasks that included stripping, waxing, and buffing as well as general housekeeping

Cleaned and maintained administrative offices, lobbies, hallways, and resident living quarters to ensure compliance with employer safety and quality standards

Swept and mopped floors during and after shift making sure wet floor signs were in place to prevent slips and falls of other staff members

Collected facility trash and waste and segregated during disposal, with a focus on compliance with site procedures and municipal standards

Food Service

Set up and maintained steam tables and Baine Marie with hot and cold food items serving customers in a cafeteria setting

Quickly served customers in a cafeteria setting according to customer requests and portion control standards

Resolved customer complaints by actively listening to fully understand the problem and selected effective solutions to ensure customer satisfaction Work History

SAS Retail Services, Delaware County, PA Reset Merchandiser 3/2023- Dostal Consultant Group, Berwyn, PA Marketing Executive 1/2023-2/2023 Hope’s Cookies, King of Prussia, PA Packer

12/2022-1/2023

Commonwealth of Pennsylvania, Albion, PA Dietary Aide 09/2021 – 06/2022 Commonwealth of Pennsylvania, Albion, PA Warehouse Worker 08/2019 – 06/2020 Commonwealth of Pennsylvania, Albion, PA Peer Assistant 02/2016 – 08/2019 Education

Pocono Mountain High School, Swiftwater, PA Diploma

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