Medical Assistant Team Member

SUMMARY

SKILLS

LAZANTRIEL PLEASE CALL ME NINA

NELSON

408-***-**** • ad5nle@r.postjobfree.com • Milpitas, CA 95035 Empathetic, effective and motivated Medical Assistant/Ophthalmic Assistant (Visual Service asst) Dependable medical team member with Kaiser Permenente 19 years of experience in Ophthalmology office settings.

Experience In overseeing aspects of patient medical testing and data processing. I am organized with 19 year background supporting medical practices. Dedicated Medical Assistants/Ophthalmic Assistant (Visual Service asst) skilled great with communication when dealing with patients and staff alike. Hardworking reliable highly organized team-oriented player (leader) good listener thats committed open to all suggestions and or change that identify opportunities for success to provide great patents care and effective successful team.

Dedicated committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and HIPAA.

Measures and records intraocular pressure

(tonometry), neutralization of spectacles

(lensometry), automated visual fields,

autorefraction (in preparation for the

subjective refraction by the provider),

autokeratometry, anterior chamber angles,

vital signs, and pupillary response and other

objective ophthalmic testing procedures.

Measures complete visual acuity's for all ages

and ocular diagnoses, including Snellen

charts, HOTV charts, color vision, and

sternpost's.

Essential Responsibilities Medical Assistant,

Visual Assistant Ophthalmic

Performs duties and responsibilities with

excellence, enthusiasm, great service

orientation

Demonstrating courteous behaviors and

mannerisms, and by anticipating physician

and other medical providers needs.

Demonstrates flexibility and readily assists

other staff members. Maintains a safe and

healthy work environment for patients, self,

HIPAA compliance

Medical terminology

Certified in Basic Life Support (BLS)

First aid

Team management and supervision

EXPERIENCE

and others.

Interviews patient to determine reason for

visit; takes patient's vital signs, e.g., blood

pressure, pulse, respiration, temperature,

height and weight; records information in

patient's medical record; and reports findings

to appropriate personnel, according to

standard requirements.

Medical Assistant/Visual Assistant (Ophthalmic)

Kaiser Permanente Santa Clara, CA Jul 2001-Aug 2020 Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.

Prepared, reviewed and submitted patient statements to determine factual accuracy. Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.

Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.

Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.

Conducted patient interviews to gather health history, vital signs and information about current medical issues.

Educated patients about medications, procedures and physician's instructions. Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

Completed and submitted clinical documentation in accordance with agency guidelines. Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.

Interviewed patients to verify information, record medical history and confirm purpose of visit. Communicated with patients by phone and via written correspondence. Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.

Escorted patients to examination rooms and documented medical histories. Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs. Sterilized medical instruments to streamline procedural use. Sterilized medical equipment after each procedure. Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.

Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies. Answered appointment calls to streamline office operations. Troubleshot malfunctioning equipment and test systems to maintain testing accuracy. Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses. Measured patient peak flows to improve workflow efficiency. Organized charts, documents and supplies to maintain team efficiency. Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.

Prepared patients for examinations, taking vital signs and updating medical histories. Positioned patients for optimal comfort prior to procedures. Completed clinical documentation in accordance with agency guidelines. Kept facility stocked with necessary supplies, equipment and instruments. Evaluated and reported current equipment inventory to appropriate sources. Contacted pharmacies to submit and refill patients' prescriptions. Prepared prescription refill requests on behalf of physician to prevent lags. Completed clinical procedures and gathered patient data for interpretation by physician. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.

Trained patients on how to properly operate medical equipment. Collaborated with local pharmacies to resolve and clarify issues with patient medication. Maintained clean and organized work area with adequate supplies and reagents. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Scheduled appointments for patients via phone and in person. Improved patient care and daily task efficiency resulting in smoother operations. Printed and filed examination data records according to HIPAA patient standards. Installed and calibrated biomedical equipment to maintain accuracy levels. Monitored patient hemodynamic status during procedures using electrocardiograms. Recorded patient histories and filed supporting clinical data and diagnosis. Performed routine tests such as urine dip stick, vision and hearing tests. Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.

Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs. Initiated dialysis treatment according to prescribed orders. Verified appointment times with patients, preparing charts, pre-admission and consent forms. Coordinated and executed medical waste disposal according to governmental and organizational standards.

Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.

Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary. Assisted with technical treatments and entered information within patient records and charts. Followed all principles of asepsis and infection control to meet patient safety guidelines. Monitored patient stability by checking vital signs and weight. Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.

Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.

EDUCATION AND TRAINING

OPHTHALMIC ASSISTANT AND MEDICAL ASSISTANT

Selected equipment for use in ultrasound setup according to specifications of examination. Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Prepared, stained, cover slipped and catalogued cytology specimens. Tested and repaired medical testing equipment to maintain safety and accuracy. Secured patient information and maintained patient confidence by completing and safeguarding medical records.

Contributed to efficient office operations by triaging patients by severity of medical complaint. Reviewed treatment sheets for consistency, completeness and accuracy. Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers. Identified operational improvements to drive efficiency and quality of care. Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.

Communicated with medical transcriptionists regarding patient medical records. Performed imaging, transcription and verifying tasks to keep office workflows running smoothly. Batch-scanned and indexed patient charts to improve data availability while maintaining security.

Assisted patients in preparation for examinations, assessing and recording vital signs. Implemented inventory tracking system to maintain product accessibility and lower equipment cost.

High School Diploma

Milpitas High School Milpitas, CA May 1998

Medical Assisting

CET San Jose, CA Sep 2001

I have been with Kaiser Permenente 19yr with the Department of Ophthalmology 4th floor #490 Santa Clara Ca. There I was a VSA l (meaning) Ophthalmic Assistant. I am Not certified. However I am very qualified and consider myself to be a certified Ophthalmic Assistant with 19yrs of experience. I've done all ophthalmic testing for more then 21 Ophthalmologist and 13 Optometrist as well. I am also willing to provide (if you would like) a few wonderful Doctors (with medical license numbers) I had a chance to work for at Kaiser. Who willstrongly agree that I am a hard worker but sadly to say one of them retired. Thank you for taking the time out to read my resume and or consider me for the job.

Contact this candidate