Customer Service Order Picker

Julio Cesar Castro

***** * **** ***** ****, Surprise AZ 85379 480-***-**** ad5ncu@r.postjobfree.com

PROFILE

Extensive experience working under strenuous hard working, goal-oriented atmospheres with specific focus on receiving, stocking and loading products onto a trailer in a timely manner for the customer. Able to communicate and work effectively with a diverse group of people. SKILLS AND ABILITIES

• Four complete years of experience operating warehouse equipment such as EPJ, cherry picker, double pallet jack, and walking forklift.

• Comfortable in fast paced situations

• Knowledge of different over the phone protocols and recognized for exceptional customer service

• Two years of over the phone English/Spanish interpreter experience EXPERIENCE

RG RIGGS Plumbing June 2023 - Present

Journeyman plumber with experience in professional installation of water lines, drains and ventilation ABS pipes along with installing water heaters, soft-water loops at rough in plumbing phase. Also experience in professional tub setting.

Chewy May 23 2021 to June 2023

Operate cherry picker including other warehouse equipment, fulfill shipment orders within warehouse and load trailers with boxes of product.

Language Line Solutions May 29 2019 to June 28 2020 Interpret phone calls with professionalism and following agency’s protocols for many industries: medical, pharmaceutical, legal, business, police, reservations, insurance companies and others. Perform strict code of ethics as an interpreter which include remaining as an impartial objective conduit, and refrain from adding, omitting, editorializing, paraphrasing or interpreting with false fluency. Cyrano International, Inc. January 2018 to April 2019 Certified on Interpreting phone calls with professionalism and following agency’s protocols for many industries: medical, pharmaceutical, hospitality, legal, business, police department 9-1-1, reservations, and others. Perform strict code of ethics as an interpreter which include remaining as an impartial objective conduit, and refrains from adding, omitting, editorializing, paraphrasing or interpreting with false fluency. Goodwill of Arizona 2017

Two years of experience working as a donation attendant/ Retail Merchandise processor. Received, organized and price donated items such as refrigerator and stocked them for the customers, wrote up sale tickets for customers. Also processed the items eligible and ineligible for sale. Epic plumbing LLC. 2017

Installed plumbing pipes, hose pexs, placed grouting and fire caulk sealing at new residential. homes in subdivision located in the northwest part of Maricopa County, Home Maintenance Solutions of Arizona 2013

Landscaping and Trash-outs. Following specific bank guidelines and instructions of the cleaning process by taking pictures of the performed tasks in the order instructed. Cleaning the inside and outside of foreclosed homes, and disposing all left behind pieces of debris, garbage, or material.

EDUCATION

Maricopa Community College Attended

Phoenix Christian High School 2008 – Graduated