Yolanda Cunningham
*** *********** ** • Fort Worth, TX • ad5ncj@r.postjobfree.com • 817-***-****
About Me
Experienced results/goal-oriented Sales Account Manager with a track record of improving sales and profit through astute product decision-making, business analytics and vendor management. Skilled in strategic planning and tactical execution. Cross-functional expertise in merchandising and brand/ planning, relationship development, lead generation for world class brands with national retailers. Expert in SAP/procurement processes, Sales force, Microsoft Word, Outlook, Power point, Excel, relationship management, customer service, consultative selling, strategic planning, project management, proposal process, preparing and delivering presentations and execution resulting in increased profits, sales and serviceability.
Strategic account development/implementing change to improve processes.
Excellent communication skills with multiple channels/vendors to complete business orders
Exceptional contract negotiating tactics/budget analysis.
Exceptional follow up/time management/organizational skills and manage multiple projects at once.
Ability to make strategic decisions while delivering results.
Business acquisition experience, including prospecting/cold calling.
Experience
The Container Store • Coppell, TX • 2022 – 5/2023
CUSTOM CLOSETS PROJECT COORDINATOR
Processed custom closets generated orders (new orders, replacements, add-ons, service orders)
Established strong relationship with stores, third-party contractors/installers, and other groups within TCS including Transportation and Store Operations to communicate order activity and progress.
Communicate consistently with the team and seeks avenues to find information using available resources.
Work collaboratively with the team to manage multiple calls, emails, and inquiries.
Maintain knowledge of Custom Closet products, related components, and processes.
Identified and communicated opportunities for increased efficiency.
CFJ Manufacturing • Fort Worth, TX • 2017-2022
ACCOUNT MANAGER/BUYER
Purchased promotional items, uniform solutions and implemented new business opportunities for our reward, recognition programs, and fulfillment services for my clients.
Manage RFP’s/RFQ’s
Established an effective and professional relationship with CEO’s, Presidents, internal and external business partners, and vendors.
Pitch strategy, presentation development, project management.
Research, analyze and capitalize on market opportunities. Minimize the effects of competitive activity.
Develop creative solutions for clients’ branding needs, marketing promotions, division needs.
Yolanda’s Top Accounts
JPS
CITY OF FORT WORTH
ALCON
TOOTSIE ROLL
TRC
TI
PRUDENTIAL
PEPSICO
Neiman Marcus • Irving, TX • 2015-2017
ASSISTANT BUYER
Assist buyers in achieving sales, and gross margin.
Establish and maintain vendor relationships.
Negotiate buying terms and end of season with vendors.
Effectively supported the event marketing team executing product launches and regional promotions.
Execute and manage marketing events for both channels.
Partnered with Omni team for online product content/image maintenance.
Verizon • Dallas, TX • 1995-2015
BUSINESS SALES ACCOUNT EXECUTIVE
Growing my customer base by acquiring and retaining accounts in the business segment.
Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
Utilizing solutions-based selling techniques to solve business problems for your customers.
Outbound sales prospecting and customer visits.
Servicing the needs of the existing customer base.
Using sales enablement systems and tools to track, forecast, manage my pipeline and book of business.
Education
Dallas Baptist University • Dallas, TX
Achievements
Eagle Excellence Award winner 1997-2014
President’s Award winners 1997-2015
Account Executive/Customer Service Award 1995-1996
Ranked #1 in Nation
Awarded trips to Switzerland, Bahamas, Las Vegas, Mexico, Hawaii